The glasses guys Avis 

47
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the glasses with them my number was high but they still charged me the same amount plus overall experience was wonderful. They shipped the glasses that were the same day highly recommend the... Voir plus

Noté 5 sur 5 étoiles

Great service and amazingly helpful, explained the process and ensured the sizing and fit would be perfect which of course they were. Lenses were perfect fit and were as described and arrived to my do... Voir plus

Noté 5 sur 5 étoiles

Proffesional from the off! Jacob certainly knows how to provide a stress free service! Communcation throughout was excellent! Even answered my call on a sunday! Give the glasses guys a try! One ve... Voir plus

Noté 5 sur 5 étoiles

I was supported by Jacob who was very helpful and polite answeering all my questions . Easy process of sending them my glasses and i loved his honesty after i forgot to dd my details on to the shipm... Voir plus

À propos de l'entreprise

  1. Opticien
  2. Centre d'ophtalmologie
  3. Grossiste en lunettes
  4. Fabricant de produits optiques
  5. Magasin de lunettes de soleil

Écrit par l'entreprise

At The Glasses Guys we specialise in giving life to your favourite pairs of glasses through our re-lens services. Our team of professionals are dedicated to providing the highest quality lenses suited to all budgets. Weather you need prescription lenses for your new or used frame, we've got you covered.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(47)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

From start to finish/delivery the…

From start to finish/delivery the glasses guys were amaizing answering my questions about style/finish really pleased with the end result and my wife likes me wearing them as well (bonus)

17 avril 2026
Avis spontané
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Réponse de The glasses guys

Thanks for your fantastic review, Chris! We're delighted you had a great experience from start to finish. We really appreciate your support and hope you enjoy your new prescription lenses.

Noté 5 sur 5 étoiles

Prescription lenses for Ray-Ban meta glasses

Highly recommend the glasses guys! Jacob was super helpful throughout the entire process, from ordering lenses for my Ray-Ban Meta glasses to sending my prescription, emailing the mailing label, and keeping me updated on when they'd be ready, and making sure everything was okay with them when i received them back.
👓💯

11 avril 2026
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Réponse de The glasses guys

Thanks for your fantastic review! we're delighted you had a great experience with your Ray-Ban Meta prescription lenses. Thank you for choosing The Glasses Guys, and we look forward to helping you again

Noté 5 sur 5 étoiles

Very good service

I wanted to reglaze my Rayban Meta glasses- to change the original to presciption varifocal rection lenses. The price quoted by 'the glassesguys' was very reasonable and a lot less than the local high street optician. The communication from the company was excellent. Highly recommended

1 avril 2026
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Réponse de The glasses guys

Nice to hear everything went smoothly and you’re happy with the lenses — especially with varifocals in the Meta frames.

Glad the communication and pricing hit the mark too. Thanks again for choosing us 👍

Noté 5 sur 5 étoiles

Highly recommend for reglazing

Great service by The glasses guys to get my prescription lens changed. Jacob was so prompt in his replies and my glasses came back so quickly, he had even tightened the arms for me. They felt like a new pair of glasses! I’ve saved myself a lot of money as other companies were a lot more. I’ve got another pair that need reglazing and il be sure to use this company again. No hidden fees or paying for postage which goes a lot way. Thank you.

2 avril 2026
Avis spontané
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Réponse de The glasses guys

Glad you’re happy with how they turned out, and nice to hear they felt like a new pair again 👌 little things like tightening them up just make a difference.

Also great you found us better value — that’s exactly what we try to do without cutting corners.

Thanks again for trusting us with your glasses, and we’ll be ready when you send the next pair over 👍

Noté 5 sur 5 étoiles

Friendly, great sevice.

I got an email from them asking if the glasses that had turned up in their workshop without any indication as to its owner or provenance. Dealing with them was pleasant, efficient and friendly. The process was very painless and I'm very happy with my new glasses.

27 mars 2026
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Réponse de The glasses guys

Thanks so much for this, really appreciate it!

Glad we managed to track you down and get everything sorted — doesn’t happen often but we always try our best when mystery glasses turn up 😅

Great to hear the whole process was easy and you’re happy with how they’ve turned out. Thanks again for trusting us with them!

Noté 5 sur 5 étoiles

Great support throughout full process

Great support throughout full process, glasses are perfect, all done online. Fully recommend this company if lenses need done. I had varifocal , tinted lenses added to my meta glasses.

23 mars 2026
Avis spontané
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Réponse de The glasses guys

Thanks a lot for this, really appreciate it!

Great to hear everything went smoothly from start to finish and you’re happy with the lenses. Varifocal tinted lenses in Meta frames can be a bit more involved, so glad they’ve come out just right.

Thanks again for choosing us — means a lot 👍

Noté 5 sur 5 étoiles

Really friendly service, would recommend.

Found the glasses guys online, filled out a form and got a friendly phone call the following day.

Requested the post pack, sent my glasses off with a basic request to put in tinted lenses. The team sent me regular updates as they tinted and offered advice on how they'd look in real life. Once I was happy then posted them back, all took about 10 days or so.

Really friendly service, would recommend.

18 mars 2026
Avis spontané
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Réponse de The glasses guys

Really appreciate this, thank you!

Glad everything went smoothly and you were happy with the updates along the way — especially with the tint, it’s always nice to get it spot on before sending them back.

Thanks again for trusting us with your glasses, and for the kind words. If you ever need anything else, just drop us a message 👍

Noté 5 sur 5 étoiles

These guys offer great service with a smile

These guys offer a great service that we haven't been able to find anywhere else locally. Online didn't suit our circumstances, but we were able to visit, drop off and pick up our frames - nice and easy. The guys are super-friendly, we will definitely be back and will recommend to our friends.

11 mars 2026
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Réponse de The glasses guys

Thank you so much for your kind review! We’re really pleased we could help and that the drop-off and collection made things nice and easy for you. We always try to offer a service that’s a bit more personal than the usual online process, so it’s great to hear that worked well for you.

It was a pleasure helping you and we really appreciate the recommendation. If you ever need anything else with your glasses in the future, you know where we are!

Noté 5 sur 5 étoiles

Great service

Straightforward process, good communication on the process and progress.
All done with 10days - great service.
I will use them again.
Thanks Glasses Guys.

5 mars 2026
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Réponse de The glasses guys

Thank you for your great review! We’re really glad to hear the process was straightforward and that the communication and updates kept everything clear along the way. We always aim to make replacing lenses in existing frames as easy as possible, so it’s great to know you were happy with the service and turnaround time.

We really appreciate you choosing The Glasses Guys and look forward to helping you again whenever you need new lenses fitted into your frames.

Noté 5 sur 5 étoiles

Fantastic service and great…

Fantastic service and great communication 👍

26 février 2026
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Réponse de The glasses guys

Thank you for the kind review! We’re really glad you were happy with the service and communication. We appreciate your support and hope to help you again in the future. 👍

Noté 5 sur 5 étoiles

First class service from a first class company.

If you need anything to do with glasses these guys and especially Jakob are definitely the people to go to. There is simply nothing to much trouble for them to help with and they will bend over backwards to deal with anything you need.

Couple that with the most reasonable pricing I have seen there is no need to go anywhere else.

They have my sincere thanks for everything they did for me ♥️

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, emailed me straight away to notify me of timings and were able to ensure I received a quick turnaround. High quality lenses with a perfect fit for my frame. Thank you, would recommend.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Swift response and excellent service and product

Jacob responded very quickly to my request for further information whilst he was on holiday in Thailand!
Can't really get better than that - I always tried to forget about work whilst I was on holiday.
My order was dealt with very swiftly on Jacobs return and the quality of the lenses supplied and fitted to my frames is excellent. I have no hesitation in recommending The Glasses Guys for first class service and a first class product. I shall definitely use them again.

5 février 2026
Avis spontané
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Réponse de The glasses guys

Thanks John, really appreciate the kind review!

Noté 5 sur 5 étoiles

Really great experience

Would just like to say a massive thanks to this company in particular Jacob Who definitely goes the extra mile for his clients The quality of my replacement lenses are excellent I would not hesitate to recommend them and the whole experience from start to finish was brilliant Many thanks

20 décembre 2025
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Réponse de The glasses guys

Thank you for the lovely feedback! We’re really pleased you had such a great experience and that you’re happy with the quality of your lenses. Jacob will really appreciate the mention — he always goes above and beyond. Thanks again for the recommendation 😊

Noté 5 sur 5 étoiles

Fantastic service from these guys

Fantastic service from these guys. They fitted prescription lenses to Ray-Ban Meta frames for me, refunding part of the cost as I purchased ultra-thin lenses which weren't needed for the prescription and type of frame.

I am fortunate to live quite locally, so I saw the impressive, professional setup they work within by picking these up personally. I will return for my optical needs in future. They are friendly, skilled, and personable, and in this instance, they deserve to be more widely known for offering a service that seems to be very difficult to find, even on Ray-Ban's own UK website! Definitely recommended 🙏

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, thanks The Glasses Guys.
After getting my reading glasses reglazed I immediately ordered a second pair (intermediate), both perfect!
I ordered super thin lenses and I got super thin lenses. I'm sure some of you reading this have ordered 1.67 or 1.74 lenses from other online retailers and been quite suprised by how thick the lenses were! Not with The Glasses Guys, I actually got what I paid for.
Prices were really good and they kept me informed at every step.
Will definitely use again.

25 novembre 2025
Avis spontané
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Réponse de The glasses guys

Hi Thomas,

Thank you so much for the fantastic 5-star review! We’re delighted both pairs (especially the super-thin lenses) were spot-on and that you felt kept informed throughout.
Really appreciate the kind words and we’ll be here whenever you need us again! 😊
Best wishes,
The Glasses Guys Team

Noté 5 sur 5 étoiles

Very professional but with friendly…

Very professional but with friendly communication back and forth
Speedy service and exactly the product I wanted

8 novembre 2025
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Réponse de The glasses guys

Thanks for the 5-star review.
Glad the service was professional, communication clear, and the product arrived fast.
Appreciate the feedback – happy to help again.

Noté 5 sur 5 étoiles

Have no fear brilliant varifocals here

Brilliant service, really personal, didnt realise ordering lenses online could be so good. Every one warned me off buying varifocals online but these guys prove them all wrong. Highly recommended.

9 juillet 2025
Avis spontané
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Réponse de The glasses guys

Hi Catherine

What an amazing review. Thank you so much! We’re thrilled to hear that you’re loving your new varifocals and that we could prove the doubters wrong. 😊

We know buying lenses online, especially varifocals, can feel a bit daunting at first, so it’s fantastic to hear that you found the service both brilliant and personal. That’s exactly what we aim for with every order.

Thanks again for your kind words and recommendation – it really means a lot to us.

Best wishes,
The Glasses Guys Team 

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