Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Zu dem Kissen kann ich noch nichts sagen. Habe aber jetzt schon viermal versucht den Kundenservice zu kontaktieren und ich bekomme nur immer eine automatische Mail, die besagt, dass man sich innerhalb... Voir plus

Noté 2 sur 5 étoiles

I have had this pillow before and its brilliant so I had no hesitation to order another one. However it fell apart after ordering. Using the tracking number given I stayed in on the day stated for de... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Brought a snore relief pillow for a large person who sleeps on the side - within a month it had disintegrated. Absolute waste of money will not buy again. Would give minus stars but that is not a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered a pillow and after several days have still not received it .... Got an email stating the courier has lost the parcel and will send another out ..... Very poor

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Informations provenant de diverses sources externes

Maybe you can't sleep, suffer from insomnia or are just feeling tired all the time. We have some great free tips and advice to help you sleep better as well as some great solutions to help you be more comfortable in bed.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Zu dem Kissen kann ich noch nichts…

Zu dem Kissen kann ich noch nichts sagen. Habe aber jetzt schon viermal versucht den Kundenservice zu kontaktieren und ich bekomme nur immer eine automatische Mail, die besagt, dass man sich innerhalb von 24 Std melden würde. Muss sagen soetwas habe ich noch nicht erlebt. Wer weiß was noch kommt ,wenn das Kissen endlich mal da ist ,warte schließlich schon seit über 11 Tagen darauf. Wenn ich dann auch noch die Bewertungen hier lese, über die Verpackung, graust es mich schon. Es kann doch auch nicht sein,dass man das Kissen angeblich von 69.95 auf 39.95 € rabattiert bestellt und zwei Tage später erhält man einen Newsletter mit dem Angebot vom selben Kissen für 29.96€. Unglaublich.

20 février 2022
Avis spontané
Noté 2 sur 5 étoiles

Great pillow, shame about the customer service.

I have had this pillow before and its brilliant so I had no hesitation to order another one. However it fell apart after ordering. Using the tracking number given I stayed in on the day stated for delivery but no parcel. I contacted both the courier yodel and this site, I am still waiting for a reply from this site, a week later.
Thankfully the parcel arrived the next day, even thought the tracking site said it was still at the warehouse. I owe my neighbour a big thank you for taking it in

12 mars 2015
Avis spontané
Logo de The Good Sleep Expert

Réponse de The Good Sleep Expert

Hi Lucinda,

Sorry to hear our customer service has not been up to our usual high standards, unfortunately we didn't receive any messages to make us aware of the issue you were having. Can you please confirm how you attempted to contact us so I can check everything is working correctly this end to ensure this doesn't happen again.

Best Regards Shaun

Noté 1 sur 5 étoiles

Non delivery

I ordered a pillow and after several days have still not received it .... Got an email stating the courier has lost the parcel and will send another out ..... Very poor

2 février 2015
Avis spontané
Logo de The Good Sleep Expert

Réponse de The Good Sleep Expert

Hi Wendy, We are sorry and disappointed that our delivery service hasn't been up to the usual standard. Unfortunately as you have mentioned our third party courier were unable to confirm with us what had happened to your parcel once they had collected it from our warehouse. Rather than wait for them to find the parcel we sent you another pillow on a next day delivery service with a different courier. We hope the delay in receiving your new pillow doesn't affect your enjoyment of it.

Noté 5 sur 5 étoiles

Great pillow, has worked wonders!

The butterfly pillow is brilliant! I've suffered with my neck for some time and this has really helped. I no longer wake up with s stiff neck several times through the night! Money well spent!

14 janvier 2015
Avis spontané
Noté 5 sur 5 étoiles

Good

Great service fast delivery lovely product really pleased so comfortable too !

13 janvier 2015
Avis spontané
Noté 1 sur 5 étoiles

Rubbish

Brought a snore relief pillow for a large person who sleeps on the side - within a month it had disintegrated. Absolute waste of money will not buy again.
Would give minus stars but that is not an option

14 septembre 2014
Avis spontané
Logo de The Good Sleep Expert

Réponse de The Good Sleep Expert

Hi Christine,

This is the first issue we have had with this pillow, the replacement we have sent should do the job. Please keep us informed.

Noté 5 sur 5 étoiles

Fast delivery and very comfy pillows

Pillows arrived within a couple of days of order: one slim, one thicker pillow. Both are very comfortable and have improved our quality of sleep noticably. Very reasonable prices, when compared to other similar products. Would recommend.
Website also offers helpful advice. It is reassuring that this site was started by a chartered physiotherapist, as the advice and products are likely to be evidence-based.

11 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

beautiful pillow, great hair in the morning!

love these so much I keep buying them for gifts for family and friends as i want them to share what is so great about them. They look lovely, they feel lovely; I've heard they will help prevent wrinkles but most amazing of all is that i've noticed a real big difference with the way my hair looks and feels in the morning - an added bonus I wasn't expecting. Highly highly recommend, everyone should have one!

1 juillet 2014
Avis spontané
Noté 5 sur 5 étoiles

My amazing bolster pillow

This pillow is great! I bought this as I am a front sleeper and needed help to sleep on my side once I became pregnant. This is brilliant. It is the prefect depth to put between my knees to keep my hips aligned and I do not roll on to my front at all anymore. I would recommend this pillow to anyone who is pregnant!

18 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

BUTTERFLYPILLOW-SOME REDUCTION IN NECK PAIN

I am a petite person and I sleep on my side. I bought the butterfly pillow as recommended but I did not find the butterfly closed pillow comfortable. I then tried the pillow in the 'open' position and this worked better for me, the pillow is comfortable and I am sleeping better, but I still wake up with slight neck ache and a headache.

29 mai 2014
Avis spontané
Logo de The Good Sleep Expert

Réponse de The Good Sleep Expert

Hi Helen,

Have you watched this video with Sammy demonstrating how to use the Butterfly Pillow?
https://www.youtube.com/watch?v=PZLNdH4DOkA

This article here has some tips for those that wake up with headaches - http://thegoodsleepexpert.com/problems-and-advice/headaches/

Please let us know how you get on, obviously we want all our customers to be happy with their purchase and to get the most out of it.

Noté 4 sur 5 étoiles

Half way there

The pillow is excellent only as I need to be a little higher up I had to put another pillow underneath so my breathing was easier. I then used a silk pillow case to stop me getting more lines, but low and behold the pillow kept sliding off so it is more lines or better sleep.!!! It certainly keeps your neck and shoulders in alignment better so I shall persevere.

1 mai 2014
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus