Great service
Good presentation prompt & helpful communication sensible packaging quick delivery.
7 avril 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
The Homestore – New Zealand’s Kitchen & Homeware Specialists Founded in 1991 and proudly family-owned, The Homestore is New Zealand’s longest-established kitchenware and homeware destination. Based in the heart of Newmarket, Auckland, we’ve built our reputation on offering exceptional quality, timeless style, and personal service that helps our customers create kitchens and homes they truly love. Our carefully curated range features many of the world’s most trusted and innovative brands, including KitchenAid, WMF, Le Creuset, Zwilling, Lodge, Joseph Joseph, Staub, Magimix, Scanpan, and more. From professional-grade cookware and chef’s knives to elegant tableware, storage solutions, and everyday essentials, every product we stock is chosen for its craftsmanship, durability, and design. As a family business, we understand the importance of relationships and service. Whether you visit us in-store or shop online at thehomestore.co.nz, our team is passionate about helping you find exactly what you need, offering expert advice, exclusive promotions, and fast nationwide delivery. We also provide thoughtful services such as gift wrapping, wedding and gift registries, and curated seasonal collections to make gifting and entertaining effortless. At The Homestore, our mission is simple: to inspire confidence in the kitchen, elevate everyday living, and deliver products that bring joy to every home. After more than three decades, we remain dedicated to being New Zealand’s trusted source for kitchenware and homeware that lasts a lifetime.
Coordonnées de contact
180-182 Broadway, Newmarket, 1023, Auckland, Nouvelle-Zélande
- 095299491
- shop@thehomestore.co.nz
- thehomestore.co.nz
4,3
Excellent
12 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Customer Service Does Exit
Excellent Service, my good was faulty but the staff name Kelly sorted out the issue promptly. Could not be so happier as i thought great customer service is no longer exit until my recent experienced at the homestore. Strongly recomend this place to homestore lover.
25 mars 2026
Speedy delivery!!
Great product and delivery was super speedy, very well packed too. I'd definitely use again.
13 janvier 2026
Avis spontané
I understand there were stock delays…
I understand there were stock delays which happens however communicating with your customers would be a start! I did get the explanation however it was prompted by me! The item has finally been dispatched and still hasn't arrived and no updates! The order was placed over two weeks ago!
24 novembre 2025
Réponse : The Homestore
Thank you for your feedback, and I’m really sorry for the frustration caused. You’re absolutely right - we should have communicated more proactively during the stock delay, and I apologise that you had to follow up first.
I’ve checked your order and can see it was delivered a couple of days ago, but I understand the experience leading up to that wasn’t ideal. We’re already reviewing our processes to ensure customers receive clearer updates in situations like this.
If there’s anything more I can help with, please feel free to contact me directly at chris@thehomestore.co.nz.
Kind regards,
Chris
General Manager
Great range
Great range, ordered online product and arrived very quickly
18 octobre 2025
Avis spontané
The machine is very good
This Kitchen Aid 895 machine is easy to use but the insert is a bit inconvenient. Everything else is good.
25 septembre 2025
Lovely item and delivery was quick.
24 septembre 2025
The way that can be order on line and…
The way that can be order on line and speed of sending the product to me.
15 septembre 2025
Quick, no hassle purchase
They had the right product (cheese slicer wires) at a reasonable price and good quality. Delivered very well packaged and protected. Quick delivery too. I will be happy to buy from them again.
13 septembre 2025
good good good
11 septembre 2025
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