The Jaybird Collection Avis 

20
TrustScore 4.5 sur 5

4,6

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À propos de l'entreprise

  1. Bijouterie
  2. Expert en bijoux
  3. Service de rachat de bijoux

Écrit par l'entreprise

The Jaybird Collection is an independent jewellery business founded by Reuben, offering a curated mix of antique, vintage, and modern pieces. Based in North Devon, UK, we focus on timeless design and quality craftsmanship. Each item is hand-selected for its unique character and beauty — from 19th-century treasures to bold vintage styles and contemporary favourites. We believe jewellery should be meaningful, personal, and made to last. With a friendly and knowledgeable approach, The Jaybird Collection brings you one-of-a-kind pieces with history and heart.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(20)

8 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The best

Always happy to see a blue package from Jaybird in my mailbox. Items always as described. if not, BETTER. Prices are fair and ships quickly. I love everything I’ve purchased from him. THANKS!

9 août 2026
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Réponse de The Jaybird Collection

Hi Kat! Thank you for your feedback, always a pleasure helping you find another addition to your collection 🩵 Reuben

Noté 5 sur 5 étoiles

Friendly and helpful communication

Friendly and helpful communication, great pieces, have purchased multiple times!

28 juillet 2026
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Réponse de The Jaybird Collection

Claire! Thank you, so pleased you're happy with all of your purchases :) 🩵

Noté 5 sur 5 étoiles

Jaybird Collection is the best

Jaybird Collection is the best! Reuben’s jewelry is as described, and even better in person. He provides great customer service if you have questions. My necklace and bracelet from him are perfect and arrived promptly!

6 juillet 2026
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Réponse de The Jaybird Collection

Hiya Michelle, thank you for your kind words, always a pleasure doing business with you x

Noté 5 sur 5 étoiles

Great item

Great item, speedy delivery, very happy, thank you!

5 juillet 2026
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Réponse de The Jaybird Collection

Thank you for your positive feedback! 🩵

Noté 5 sur 5 étoiles

Fabulous experience with a wonderful seller!

Ruben worked with me on a layaway plan for an absolute dream chain, and it was a total delight and pleasure the whole way through! He even took the time to create an extender to match the chain and make it the perfect length with a cool bit of chain he had in his collection. His messages were so kind (even as I was being hyper and weird bc I couldn't figure out Wise lol and was just so excited about the whole thing lol), and the chain was beautifully packaged and exactly as described upon arrival. Delivery was super speedy as well! All in all just a lovely experience, excited to become a repeat customer and I highly recommend working with Ruben to find your dream piece too!

25 avril 2026
Avis spontané
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Réponse de The Jaybird Collection

Leela, wow, what kind words! We are over the moon that our customer service exceeded your expectations and that you love your chain from us!
Thanks again, Reuben @TJC 🩵

Noté 5 sur 5 étoiles

So happy with my purchase I haven’t…

So happy with my purchase I haven’t taken it off! Super fast delivery and gorgeous packaging! 5* x

18 janvier 2026
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Réponse de The Jaybird Collection

Hi Emma, we are so pleased that you love your trombone bracelet. Thank you 🩵

Noté 5 sur 5 étoiles

Super speedy, smooth shopping

I stumbled across this lovely page on my hunt for beautiful vintage silver jewellery and it was an amazing & smooth transaction! I needed a couple of changes & he instantly obliged & sent it to me the very next day! Very friendly & communicative 😍 Loved shopping with R!

11 décembre 2025
Avis spontané
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Réponse de The Jaybird Collection

Hiya, I'm so glad that our prompt dispatch was appreciated and that the alterations were to your liking. Thank you so much 🩵

Noté 5 sur 5 étoiles

Lovely to work with

I love the chain I purchased from Reuben. It originally came with a barrel clasp, and Reuben was lovely to work with to change the clasp. He showed me available options that would match and I couldn't be happier!

23 juillet 2025
Avis spontané
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Réponse de The Jaybird Collection

Hi Sarah, it was our absolute pleasure to help you with your purchase! Thanks for choosing us 🩵

Noté 5 sur 5 étoiles

Asked Reuben to find a gift for my wife…

Asked Reuben to find a gift for my wife 4 months ago. He sourced a beautiful pendant for me. Proud to be able to support this enterprising business. What a breath of fresh air to deal with such an honest and knowledgeable individual. Also packaged with care and attention to detail in every way.

6 mars 2025
Avis spontané
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Réponse de The Jaybird Collection

Hi Chris, thank you for your positive feedback. Glad we could help you find what you were looking for :)

Noté 5 sur 5 étoiles

Even though I did not get my item…

Even though I did not get my item because of customs, I appreciate the prompt response from Jaybird and the refund that he issued me. I will shop with him again. Update: Then I get a notification about 2 weeks later saying my item is out for delivery! I contacted Jay and made sure to pay him...again. lol Great person to do business with!

17 juin 2025
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Réponse de The Jaybird Collection

Thank you for your understanding and kind response. Sorry for the disappointment in customs keeping your item but glad we could rectify the situation with a refund.

Thanks again, Reuben :) 🩵

Noté 5 sur 5 étoiles

Beautiful diamond pendant

Excellent service, very quick delivery. Beautifully wrapped and hand written note a lovely touch.

8 juin 2025
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Réponse de The Jaybird Collection

Thank you! Glad you are pleased with the pendant, Enjoy :)

Noté 5 sur 5 étoiles

Bought a ring from Rueben at the…

Bought a ring from Rueben at the Tapeley Vintage Fair, he was very friendly and approachable, ring extremely pretty and a good price

1 juin 2025
Avis spontané
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Réponse de The Jaybird Collection

Thank you for your kind review 💙🩵

Noté 5 sur 5 étoiles

Excellent customer service! Highly recommend.

I have been looking for a pair of turquoise earrings and I found Reuben to be very knowledgeable and helpful. He has some beautiful and unique pieces and can explain the history behind his antique jewellery so well, it adds another dimension to your purchase. His website is well thought through and easy to follow. If you are looking for a special purchase or wanting a treat for yourself I thoroughly recommend The Jaybird Collection. I know you will not be disappointed.

26 mai 2025
Avis spontané
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Réponse de The Jaybird Collection

Thank you! That’s very sweet 🩵

Noté 5 sur 5 étoiles

Beautiful ring

Very helpful & informative on the ring I bought, im absolutely in love with it. Thank you.

20 mai 2025
Avis spontané
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Réponse de The Jaybird Collection

Enjoy! 🩵

Noté 5 sur 5 étoiles

Amazing

Amazing, really knows his stuff and such beautifully presented items.

24 mai 2025
Avis spontané

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