The King Decor Avis 

63
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I placed my order on 23rd September. I still have not had the product I ordered I have chased this to be told that they have a lot of orders then I was told there was manufacturing issue. I have re... Voir plus

Noté 5 sur 5 étoiles

I can't say enough good things about The King Decor's customer service. Their crew has been amazing from the minute I contacted them with my queries through the prompt resolution of any issues. Their... Voir plus

Noté 4 sur 5 étoiles

Good prices for popular and unique items. A little problem with customer service (responses can be slow and not complete) but it is currently being resolved (still waiting to receive the rest of my... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The Christian Dior Set of 4 Dinner Plates I purchased from The King Decor are very lovely. The designs La Roue De La Fortune, La Lune, L'Étoile, and La Tempérance are luxurious and sophisticated. The... Voir plus

À propos de l'entreprise

  1. Boutique d'accessoires de mode

Écrit par l'entreprise

The King Decor is a luxury home decor company that specializes in providing high-end products from top fashion brands such as Hermes, Louis Vuitton, and Prada. Our mission is to offer our clients with elegant, unique, and high-quality decor that will help elevate their homes to the next level of luxury. At The King Decor, we pride ourselves on our exceptional product quality and customer service. We only source products from the most reputable brands in the fashion industry, ensuring that our customers receive only the best. We strive to offer a wide range of products, from vases and blankets to candles and ties, each carefully curated to fit our clients' style preferences. We understand that home decor is a reflection of personal style and taste. Therefore, we are always on the lookout for new and exclusive pieces to add to our collection, ensuring that we stay ahead of the trends and continue to meet our customers' demands. We believe that luxury should be accessible, and that's why we offer our products at competitive prices without compromising on quality. Our team is dedicated to providing excellent customer service, ensuring that our clients have a seamless purchasing experience from start to finish. In summary, The King Decor is a one-stop-shop for those seeking to add an element of luxury to their homes. With our carefully curated collection of high-end products and exceptional customer service, we are the go-to choice for discerning customers who demand only the best.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(63)

1 avis reçu au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Amazing experience

No issues were encountered during the delivery of my order. They have a wide selection of items that I have purchased from them. Highly recommended. I will frequently buy from them.

26 janvier 2023
Avis spontané
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Réponse de The King Decor

Dear Matthew Wadey,

Thank you for sharing your experience with us. We are glad to hear that you had a seamless delivery experience and found our selection of items to your liking. Your recommendation and continued patronage are greatly appreciated.

If there is anything else we can assist you with, please do not hesitate to contact us at info@thekingdecor.com.

Best regards,
The King Decor Team

Noté 1 sur 5 étoiles

King Decor sells counterfeit

I got scammed $798 from this website that claims to sell authentic Hermes Bleus d’Ailleurs dinnerware. It seems to be based in UK. After waiting for 18 days, 1 of 3 items finally came in this badly taped up self made card box with crappy styrofoam pieces with a return address “JFK, 14709 182 nd st., Jamaica NY 11413”. They didn’t even bother to get a fake Hermes box like they did for other buyers. The item is fake because the artisan stamp at underside is missing. The color of the pattern and the logo are nothing like the real Hermes.
There are actually numerous similar claims against this website but I only saw them after placing the order. I confronted the seller but was told that those bad reviews were posted by competitors and the products I would receive were original, which turned out to be a lie.
The seller also refused to give me a tracking number, saying that the items were shipped through importer in large amount so to avoid import tax and then transferred to usps, which by then I would receive a tracking number but I never did.

17 janvier 2023
Avis spontané
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Réponse de The King Decor

Dear Taco Mama,

We are sorry to hear about your experience with The King Decor. We take all customer feedback seriously and would like to address your concerns.

We assure you that we do not condone the sale of counterfeit products and take necessary measures to ensure that our products are genuine. However, we understand that mistakes can happen and would like to make it right for you.

Could you please reach out to us at info@thekingdecor.com with your order details and pictures of the product you received? We will investigate the matter and do our best to resolve the issue for you.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

Best regards,
The King Decor Customer Support Team

Noté 4 sur 5 étoiles

Good prices, unique gift items

Good prices for popular and unique items. A little problem with customer service (responses can be slow and not complete) but it is currently being resolved (still waiting to receive the rest of my order). Shipping is pretty quick, received a few weeks after ordering.

I would order from them again. Would be 5 starts if I received everything posted on a listing. This was a Christmas gift ordered in November 2022 so disappointing I'm still waiting.

25 novembre 2022
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Réponse de The King Decor

Dear CS,

Thank you for sharing your shopping experience with us. We appreciate your honest feedback, and we are glad to hear that you found our prices to be good and our shipping to be quick.

We apologize for the inconvenience you experienced with our customer service, and we are working hard to improve our response times and communication with our customers. We are also sorry to hear that you did not receive everything you ordered on time. We understand that this was meant to be a Christmas gift, and we share in your disappointment that it has not arrived yet.

We would like to assure you that we are doing our best to resolve this issue as quickly as possible and get the rest of your order to you as soon as we can. If you have any further concerns or questions, please do not hesitate to reach out to us at info@thekingdecor.com.

Thank you for choosing The King Decor, and we hope to have the opportunity to serve you again in the future.

Best regards,
The King Decor Customer Service Team

Noté 5 sur 5 étoiles

fantastic service

Appreciate the help from the customer representative.It's a good experience for me. Will definitely comeback again.

8 janvier 2023
Avis spontané
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Réponse de The King Decor

Thank you for sharing your positive experience with us! We are delighted to hear that our customer representative was able to provide you with excellent assistance. We always strive to provide the best possible service to our customers and we are happy to know that you were satisfied. We look forward to serving you again in the future!

Noté 1 sur 5 étoiles

Scam!

Sent imitation Hermes merchandise that looked nothing like the picture that I ordered. Total scam.

15 décembre 2022
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Réponse de The King Decor

Hello,
We are very sorry that you are not satisfied with the product you ordered. We see that you ordered the product on November 12, 2022. A different model was sent to you by mistake. We gave you a full refund on December 9, 2022.
We are very sorry for the misfortune you experienced.

Noté 5 sur 5 étoiles

Awesome website!

Great customer service! Customer support agent Claire is really helpful. He responded to all of my inquiries.

29 novembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Great Experience

My order was delivered just as shown in the pictures. It took a long time at customs due to the pandemic.

24 décembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

onderful experience. Thank you

This is my first order and I had a great shopping experience. They make you feel valued regardless of what you buy. Excellent customer service.

29 décembre 2021
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

I was quite happy with my purchase.

I was quite pleased with the service I received overall. Backordered products were included in my purchase, and I received regular updates on its progress. The items came without a problem and were nicely packed.

17 décembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Highly recommend

My items have already been delivered. Thank you! I definitely will order again.

16 mars 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Safe and secure wrapping

Ordering to delivery were both excellent. We were more than delighted with the communication on the delivery's status, punctuality, and packing. The product are great.

30 novembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

I ordered some H DecPandemic causes late deliveryo plate

I ordered some H Deco plate, but it didn't arrive in time for my mother's birthday. I never stopped emailing The King Decor. They replied to my emails within 24 hours. Your team's professionalism is appreciated.

15 décembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

My package deliveries were unusually…

My package deliveries were unusually delayed, and I've written numerous emails asking where they are. Every time I contacted them, they responded right away.

19 novembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

I received prompt compensation.

I received a broken item from my purchase. I got in touch with customer support. I received my money back right away. Within a few days, my account was credited with the amount I paid, and I can use that money to repurchase the item.

26 octobre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 4 sur 5 étoiles

Lovely cases

I purchased a phone case for my girlfriend and myself to pair up and use on our trip to Los Angeles. Delivery of the goods was lightning-fast. Undoubtedly, I'll place another order

3 octobre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Very good webshop and above all a great…

Very good webshop and above all a great information accompaniment of the delivery. Perfect service!

14 novembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Great Service

The King Decor provided a Product as Listed Prompt Delivery & Immediate Response to my Questions I will Definitely seek them out again!

1 novembre 2022
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 5 sur 5 étoiles

Excellent ordering experience

I bought this Bleus d'Ailleurs Dinner Plate. I already have a collection of different Bleus d'Ailleurs. I had been seeking for this artwork for quite some time before seeing it on The King Decor. I am quite pleased with both the goods and the package. I am certain that I will shop again.

1 novembre 2022
Avis spontané
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Réponse de The King Decor

We are very happy about the good experience you had. Thank you very much for choosing us.

Noté 1 sur 5 étoiles

counterfeit items advertised as name…

counterfeit items advertised as name brand (Hermès) "100% authentic"
I have initiated return claim. Let's see where the King Decor DBA Dearly Home on my credit card statement is - in UK?, or Paris as advertised?, or China where items arrived from? They advertise that they provide tracking number but numerous requests for tracking info went unanswered. It's now obvious they are covering up for a fraudulent business of selling counterfeit items.
EDIT after King Decor’s reply: I placed 2 orders with you on the same day for two different items - one sent to our NY home (not a friend) and one sent to our CA home. I will be back in NY Nov 21 (as I communicated to you) to deliver the counterfeit porcelain to the FBI or governing authority. The first order arrived yesterday to me in CA and I am 100% certain it is counterfeit, including the Hermès box! So you are running a deeply dishonest (and illegal!) racket to traffic in counterfeit goods. As I said, my understanding is that my duty is to turn over the goods to the FBI and I am looking into that now. I have not received a refund from you however I placed the credit card charge in dispute and they are investigating.
Update 11/19/2022 - I’ve arrived to my NY home and opened the box from China purchased online from King Decor who gauaranteed 100% authentic on their website. The “Hermès Bleu D’Ailleurs” porcelain advertised is horribly fake, extremely low quality too. No one should buy from King Decor - it is illegal what they do.

17 octobre 2022
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Réponse de The King Decor

Hello,
We are sorry for your negative experience. According to our mail records, you did not even receive the product. A friend of yours has received the product. You made a negative review before you even opened the package. At the same time, when I check in the system, I see that your money is refunded immediately. We apologize for the negative experience you had.

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