The London Christmas Company Avis 

17
•
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Magasin de décorations de Noël
  2. aussi dans
  3. Boutique de cadeaux

Écrit par l'entreprise

The London Christmas Company makes heirloom Christmas ornaments for collectors, families and gift-givers. Based out of London we ship to customers across the UK and the US. We believe an ornament is for life, not just for Christmas. Each piece is made to be enjoyed on a tree, a shelf or a desk, long after the decorations come down. Today's gift, tomorrow's heirloom. Our collections celebrate London and the stories we love. You will find the red telephone box, Big Ben, the London bus, the Coldstream Guard, the St Edward's Crown and the Gold State Coach, alongside new and limited-edition designs each season. You can also find our ornaments at some of the UK's best-loved stores and museums, including Harrods, Selfridges. And have bespoke ornaments at The British Museum and Natural History Museum. We also offer: - Bespoke ornaments for brands, museums, venues and special occasions - Corporate gifts for clients and teams - Retail and wholesale for shops and galleries - Gift cards for when you can't choose just one We are a small team, and we read every review. If something is not right with your order, please tell us and we will put it right. If you love your ornament, we would be so grateful if you shared why. Your words help other people find a gift that will be treasured for years. Thank you for making us part of your Christmas tradition.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(17)

17 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have bought Christmas ornaments from…

I have bought Christmas ornaments from The London Christmas Company for the three years. Some for personal use and others for gifts. Quick delivery, reasonably priced and a pleasure to do business with. Shipping to USA is quick and reasonable

24 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely utterly divine

Absolutely utterly divine! A friend had originally recommended them after finally ordering for myself i understood why, the incredible craftsmanship provided the effortless beauty i was seeking .no complaints! I’m planning on making another order very soon thank you 🤍🤍

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Spectacular Christmas Ornaments!

Everything about this company, their products, and especially their people is absolutely amazing. The quality, workmanship, and detail of the ornaments is exquisite. Our experiences with the London Christmas Company have been delightful!

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

We absolutely love our ornament and…

We absolutely love our ornament and couldn't be happier! Such high quality

6 janvier 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you, Micah - so glad the ornament has found a happy home and that the quality lived up to it. Merry Christmas when it comes!

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

Ten out of ten experience

Ten out of ten experience, the products are absolutely stunning!! Highly recommend if you are looking for gifts this coming holiday season.

23 septembre 2026
Avis spontané
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Réponse de The London Christmas Company

Ten out of ten - thank you, Stacy! We hope they make wonderful gifts this Christmas.

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

Gorgeous ornaments!!

My mother in law adored the ornaments. The designs are really lovely and the quality is really there. Honestly my only complaint is that I wanted to buy more but there's only so much to choose from at the moment. Please expand the range, I'd love to see more designs!

20 septembre 2026
Avis spontané
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Réponse de The London Christmas Company

Thank you, Ada - we're so pleased your mother-in-law adored them. And point taken on the range: we've got new designs coming through for this Christmas, so we hope to tempt you again soon.

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

My most beautiful Christmas ornament!

My most beautiful Christmas ornament!! It’s high quality and my most favorite to take out at Christmas time. Perfect gift for friends and family

23 août 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you, Kaitlyn - that means a lot. Merry Christmas!

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

amazing quality ornaments!

23 septembre 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you, Ginny - really glad you're happy with the quality!

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

best products

best products ! quality great ! shippings fast great products

23 septembre 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thanks, Theo - really glad the quality and the quick shipping both hit the mark.

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

Great quality

Great quality! Looks just like the pictures, love it.

23 septembre 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you, Tim - good to hear it looks just like the pictures. Enjoy it this Christmas!

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

Amazing couldn’t be more satisfied with…

Amazing couldn’t be more satisfied with the service and quality. Highly recommend ordering for yourself !

23 septembre 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you, Max - we really appreciate the recommendation.

The London Christmas Company Customer Service

Noté 1 sur 5 étoiles

Awful service

Similar story. Ordered an item, took payment. Have had no response to any emails and not got a clue if or when item will arrive. There are other vendors available!!

15 mai 2026
Avis spontané
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Réponse de The London Christmas Company

Jake, we're sorry. You paid, then heard nothing back and didn't know when your order would arrive. That's on us, not you. Your order has now shipped and you should have the tracking details. We've since changed how we answer customer emails so nobody is left waiting like this. If there's anything else, please email us at hello@londonchristmascompany.com.

The London Christmas Company Customer Service

Noté 5 sur 5 étoiles

Gorgeous ornaments and a company that takes customer service service seriously

The London Christmas Company had some internal issues which resulted in my order not being completed as expected. There were a few miscommunication but they recently had the balance of my order delivered.
I can't express how incredibly beautiful their items are, the pictures on their website truly can't do them justice.
I can't recommend the quality of their items and the care exhibited by their team strongly enough!

3 janvier 2026
Avis spontané
Logo de The London Christmas Company

Réponse de The London Christmas Company

Thank you so much, Elliot. We're really sorry for the wait, and we're so glad everything has arrived and that you love it. Thank you for your patience and for coming back to update your review. Enjoy them this Christmas!

The London Christmas Company Customer Service

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