The Luxury Bed Company Avis 

1 008
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Having bought 3 beds with TLBC in the past, we’ve had previously great experiences. However with our most recent purchase of a Marina children’s bed, there is a big gap in the corners of the bed where... Voir plus

Noté 1 sur 5 étoiles

Purchased a tv bed and the mechanism broke in under a year, the company called this wear and tear, refusing to repair. Shockingly poor quality of materials used if that is the case. AVOID @Callum... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my bed delivered today and just wanted to say WOW!! I’ve purchased a few beds from The Luxury Bed Company over the years for myself and my kids, and they never fail to impress. From the m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering process was thorough- I was called to check all the dimensions and the delivery info (ie the stairs) The delivery was prompt, the delivery team were efficient and tidy The bed itsel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits

Informations provenant de diverses sources externes

Welcome to The Luxury Bed Company. We are furniture experts specialising in beds and sofas. With an incredible range of choice all our products can be customised to your liking with a huge range of fabric choices.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(1 008)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

It was worth the wait

It was worth the wait. I saw the Luxury Bed Company on IG and at that time they were not in the USA yet, I waited for them to deliver to the USA and it was so worth the wait. They have a BEAUTIFUL product with the BEST customer service ever. You can’t beat that! I absolutely love my king size bed!!
Thank you

6 septembre 2024
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Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Ordering a 2nd bed from you as we…

Ordering a 2nd bed from you as we remain so pleased with the one we ordered for my daughter. Look forward to receiving this one and hope to be as pleased with this order as we were last time ! :)

5 septembre 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Thank you to Tony & The Team @ The…

Thank you to Tony & The Team @ The Luxury Bed Company, for fantastic customer service & care.
I will definitely be using this company again.

Thanks

Paul

4 septembre 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Showroom Visit a MUST

We drove quite a distance to the showroom last Thursday, well worth the visit and so glad we did.
Greeted by Callum who was brilliant. He talked us through the whole ordering process and allowed us to bounce on the mattresses to select our choice. The Instagram Sale on Friday was the icing on the cake 50% Off….WOW. Great experience so far. I’m under serious pressure now to prepare the bedroom for our imminent delivery!!! Hope to see you…not too soon.

Barry

29 août 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Fantastic service!

I have purchased 2 beds from this company now which I absolutely love and they are of a very high quality. When choosing my second, I visited the showroom and Meg was so helpful. She was able to order a bespoke option to fit my measurements. The delivery communication was excellent and timings were spot on. I would highly recommend giving them a visit if you are looking for your new bed!

4 mars 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Really Friendly staff

Leanna has been so helpful with our order, from start to finish. Leanna went through all the measurements on the phone and also sent a confirmation email. I am so grateful for all her help, Leanna was so friendly and really easy to speak to. I would really recommend The luxury bed company. We are really looking forward to our delivery.

22 août 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Leanne was an absolute pleasure and was…

Leanne was an absolute pleasure and was a dream to deal with super professional, prompt and very professional on all levels .
⭐️⭐️⭐️⭐️⭐️ on her customer service
Thank you so much ☺️

30 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Had a really easy experience with…

Had a really easy experience with Leanne and Meg helping me firstly with samples and then the final ordering process! They have given me great support and super fast responses with all my questions, as this is the first time buying an emperor bed and mattress so I had a fair few making sure the dimension would fit and possible alternatives if needed.

31 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Everyone I’ve spoke to have been so…

Everyone I’ve spoke to have been so helpful and would highly recommend them 😁 and I’m fussy and big on Customer service

30 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Amazing beds and amazing customer service

Couldn’t rave about this company enough! Their beds are second to none, their designs are amazing, installation was a dream and from start to finish a seamless process.

Their customer service is just brilliant - I’ve dealt with quite a few of the team since ordering my 2 beds and every member of staff have just been so helpful and nothing is too much trouble.

My only negative is their mattresses are SO comfy I don’t want to get out of bed on a morning!!

22 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Highly recommended

Phil and the team always so professional and helpful.
I always recommend these guys to all of my friends.

22 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Beautiful and elegant! Luxurious

It took almost 3 months but i was aware of that but worth the wait. My bed looks amazing!! So happy with this purchase. Got so many compliments. Bed is very sturdy and made with very nice plush fabric. Colour is so pretty as well. Thank you

16 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Absolutely delighted.

From browsing to delivery of my bed the whole experience has been great. Megan answered my questions and assisted me in putting my order on hold while i checked the measurements and in changing order. The delivery team came super early and were a spot on - very polite and courteous and assembled the bed in no time. Super grateful. Thank you.

17 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Love my bed !!!

Absolutely in love with my bed, they could not have been anymore helpful. Excellent communication, with a brilliant delivery & installation service.

Thank you so much.

1 juin 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

So far so good.

So far so good.
We have bought from this company before and they were excellent.
Good quality and they made up the beds when they came!
We had an unfortunate fire and lost everything so had to replace with there 40% off. it really helped the finances. Ordering was simple , lets hope the rest is as smooth.

3 juillet 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Outstanding customer service

Outstanding customer service. Leanna helped us through what could have been a very stressful situation but thanks to her and the teams efforts everything was resolved without any issues.

24 juin 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

I would highly recommend the luxury bed company

I would highly recommend the luxury bed company. From the first point of contact to the end our experience has been nothing but positive. The staff are welcoming and friendly. The staff who delivered the bed respected our home and came the exact time that was scheduled. The bed is everything we hoped for and more.

Thank you so much and much appreciated, Claire and Graham Caygill.

6 juin 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

Amazing customer care

Excellent customer service and very prompt at responding. We ordered three beds from the Luxury bed company and upon ordering we thought we had applied the 40% discount code but instead was 35%. This was flagged right away by the company who then went the extra mile in applying the extra 5% for us. Great experience from start to finish, Megan in customer care was particularly helpful. Thanks so much guys.

9 juin 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

Noté 5 sur 5 étoiles

It really is a luxury bed!

What a gorgeous bed! We ordered the Zen bed with the high headboard and its the most fancy bed I've ever slept in!

The company was great when we ordered, kept me informed of anticipated delivery and were able to deliver outside the usual 8-5pm (when we're at work) so that was really helpful.

For clarity, this isn't one of the cheap facebook bed companies, this is the real deal and they really are luxurious beds - HIGHLY RECOMMEND!

28 mai 2024
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Réponse de The Luxury Bed Company

Thank you so much for taking the time to leave us a review. We really appreciate it! We're glad it was 5-stars from you!

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