The Luxury Goods Club Limited  Avis 

🛑 ABSOLUTE FRAUD & CON ARTISTS! DO NOT BUY! 🛑

If I could give this seller zero stars, I would. They are running a complete scam operation. I bought a watch after meticulously reading their description about the rolex link length and its supposed "recent service details." It was all a massive lie.

The watch is a total lemon. They first sent the watch without all the links, i had to request it, now a few months later It constantly stops ticking, even while it’s actively on my wrist. Serviced watches are suppose to be great for 5 years

When I contacted them, they played dumb, saying "that's strange" and promising they would fix it. They even went as far as saying they would arrange to have it repaired for me. And then? Total silence.

They completely ghosted me, ignored my messages, and never followed through on their word. They dragged it out just long enough to leave me high and dry.

Now, I am out of pocket, down a chunk of money, and stuck with a broken piece of junk that desperately needs a costly service.

⚠️ **BUYER BEWARE:** This seller is dishonest, untrustworthy, and has zero integrity. Save your hard-earned money and buy from someone who won't rob you blind and ignore you when things go wrong!

I ordered a specific Rolex dial from The Luxury Goods Club through Chrono24, and they sent me a completely different (and much cheaper) one instead. When I contacted them about it, they didn’t take any responsibility — instead they tried to convince me with lines like “don’t you think this one looks nice?”

This was a clear attempt to deceive me and get away with sending a cheaper item than what I paid for. Only after a long discussion did they agree to send a return label, even though it was obviously their mistake from the start.

Buying from this seller was a huge disappointment. They act unprofessionally, try to manipulate the buyer, and show zero accountability. Be careful — if something goes wrong, you’re on your own.

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Update:
This reply perfectly reflects the experience I had with this company. It’s a pity that I can’t upload screenshots here, as they would clearly show how things actually went.

Instead of taking responsibility, the seller keeps twisting the story to make themselves look better — exactly the same attitude I encountered during our communication. I’m glad other potential buyers can now see a more realistic picture of how this company operates, beyond all the overly polished reviews.

Wishing you success in handling future customers more transparently.

I bought my dream watch and the experience was been wonderful. Firstly, the watch is in perfect condition including the Alligator strap. The communication is also excellent- we had regular comms. Despite holidays I always felt reassured. The watch arrived today and I would use this seller again

I had a great experience with The Luxury Goods Club Limited when buying a Rolex for my mom. Communication was quick and professional, and the watch arrived exactly as described — absolutely beautiful! Highly recommend them for anyone looking for a trustworthy and smooth luxury watch purchase!

Stephen was accommodating helpful and importantly accurate regarding describing my lovely Rolex Hulk 116610LV, a watch I've been looking at buying for some time! So very pleased with my new watch! Thank you Stephen

Thoroughly impressed from start to Finnish. Purchased via Chrono24. Answered all questions in a professional manner. Watch arrived 2 days after I made payment in brand new condition. I wouldn’t hesitate to recommend The Luxury Goods Club. Paul

Like another reviewer, it was my first time buying a Rolex, so I was very nervous. Found the whole experience great, put me at real ease and explained everything as well as getting me the right watch. Since then I have went on to buy another two trading one in, no hassle whatsoever and give me a great price. Would highly recommend. Thanks.

Would highly recommend. Seem to be the fairest prices around and a pleasure to do business with.
Very reliable.

I bought my first Rolex last week and was very happy from start to finnish. The watch is perfect and I received it 2 days after I made payment. 100% recommended.

Great experience selling watches. Very trustworthy and reliable.

Asked for advice on a watch to invest in . He gave me advice on which to buy I bought it from them and was supper happy with the watch and his advice was 100% accurate . Wouldn’t go anywhere else now

Purchased a Rolex Submariner, was nervous as it was my first ever time buying something of that value on-line.

I was never pressured into the sale, I was reassured it was safe and legit, they just made my whole experience enjoyable even tho I was nervous at first. Would defo return.

Thanks again.

Bought 2 watches and nothing was too much trouble, easy and stress-free process from start to finish. Would Definitely recommend

I bought a Rolex Wimbledon off Stephen when I was on my honeymoon in the summer. He bent over backwards to find a time and place that suited me as we were busy and also beat any price I had already found. When I got back the watch was a little tight and he sent a couple of extra links out literally the next day. Will definitely be buying again when I’m not in the market.

Just bought a watch from The Luxury Goods Club and I’m absolutely over the moon with my watch!. They were, polite and professional. From the very start, I was constantly kept updated from them, even received a message to check that it was delivered and to confirm that I’m happy with the watch. I would highly recommend using them.

Bought a watch, great service will definitely use again thanks!