The product was excellent and well priced for the quality. Unfortunately it didn't fit my wife. The return was processed very quickly and efficiently. Would definately use this company again.
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Sadly the jumper was loose knit and floppy.Sleeves are far to short. To return cost nearly £15 by the time they had deducted original postage. Poor experience.
L'entreprise a répondu
This is a brilliant company and extremely helpful. Sandrine, who answered the phone, was amazing. Apparently the jacket I wanted as a replacement for one I had had for a number of years was no longer... Voir plus
Efficient delivery and excellent quality product at a good price. Lovely warm men’s fisherman’s jumper.
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour enfants
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Established since 2010 in Hampshire, England, The Nautical Company is a family run business specialising in quality nautical lifestyle clothing and home decor.
Coordonnées de contact
Eastfield Avenue 29, RG21 4BQ, Basingstoke, Royaume-Uni
- thenauticalcompany.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lovely chunky Arran cardigan
Lovely real woollen cardigan. Tad expensive but very good quality.
Good value and excellent…
Efficient delivery and excellent quality product at a good price. Lovely warm men’s fisherman’s jumper.
Poor experience.
Sadly the jumper was loose knit and floppy.Sleeves are far to short.
To return cost nearly £15 by the time they had deducted original postage.
Poor experience.

Réponse : The Nautical Company
Excellent Service
The product was excellent and well priced for the quality. Unfortunately it didn't fit my wife. The return was processed very quickly and efficiently. Would definately use this company again.
Great quality product
Great quality product, very warm and ideal for the winter. Excellent online service
Stunning lobster on great Nautical website!
Great website. The product - a stunning lobster looked stunning! It arrived swiftly, and the whole orderering and receiving process was seamless.
I ordered a jumper for my husband
I ordered a jumper for my husband, arrived promptly and it was such good quality for the price. Sadly it did not suit my husband so I had to return it. The returns process was simple and communication was excellent. I will definitely order from them again.
Speedy service. Great quality items!
I placed my second order with The Nautical Company in December 2025 for a Christmas gift, and once again they were outstanding. The speed of service was fantastic, and the quality of the product is absolutely gorgeous. I can’t fault them and will definitely continue to shop with them.
fantastic knitwear,
fantastic knitwear,
exactly what I was expecting, efficient delivery
The item was bought for a Christmas…
The item was bought for a Christmas present. My husband loved it. The item was well made. It was sent on time and well packaged
Great quality
Great quality! Great service! Great packaging! You have probably ascertained that I think The Nautical Company is GREAT!
Lovely product
Great website, nice products.
Lovely quick service.
Have ordered a few jumpers for my husband from The Nautical Company over the years.
He loves them says they are very comfortable and sizing is spot on.
Brilliant service and great products.
This is a brilliant company and extremely helpful. Sandrine, who answered the phone, was amazing. Apparently the jacket I wanted as a replacement for one I had had for a number of years was no longer available in yellow. She managed to source one for me. Delivery was quicker than expected. The jacket was in great condition and well packaged.
Many grateful thanks to all concerned. I love my jacket!
Great item
Great item . Bought for my friend . She loves the ocean plaque . Great service too . Thankyou 🤩🤩🤩🤩🤩
A well made & attractive product…
A well made & attractive product delivered quickly.
Excellent company with good quality & attractive products.
Clear website selling quality clothes.
Clear website selling quality clothes.
Excellent delivery
Prioritising profit over customer loyalty
I bought a coat and realised it was too big straight away, but due to work travel I didn’t contact the company until 3 weeks later. They replied to my email and explained, very curtly, that because the item was reduced the return period was also reduced. This notice wasn’t on the email confirming the purchase, which just smacks of a desperate company that puts customers at the bottom of their priorities. I am stuck with a coat that’s too big and I’ll never buy from this company again. Buyer beware.

Réponse : The Nautical Company
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