Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for deco... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

100% scam! Awful service. Safe yourself the hassle. Ordered a tree which arrived infested. We spent 2 days catching at least 100 flies and random creepy crawlies. They apologised and agreed to coll... Voir plus

Noté 5 sur 5 étoiles

Excellent service as usual every time we use these guys every year year professional service and excellent trees We couldn’t ask for anything else will be using them again and again every year C... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière de sapins de Noël

Écrit par l'entreprise

Family-run since 1973, The Nordmann began as a small tree stall beside Mr Ferrari's greengrocer's shop in Wimbledon. Three generations on, grandson Daniel now runs the business, delivering real, freshly-cut Nordmann Fir Christmas trees straight to homes across London and Surrey — with nationwide delivery now available too. We've supplied hotels and businesses across London since 2000, and every tree we sell is premium grade and fresh.


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(193)

109 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely beautiful Christmas tree

Absolutely beautiful Christmas tree! The quality is amazing, and it looks so full, and luxurious, looks even better once decorated. Really pleased with my purchase and would definitely recommend it to anyone looking for the perfect Christmas tree! 🎄

4 décembre 2025
Avis spontané
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Réponse de The Nordmann

Thank you for taking the time to provide your feedback - they really are perfect! 🎄Some people do ask if they are real trees, they are that good!

Noté 5 sur 5 étoiles

5 star review

5 star review,

My tree looked amazing, couldnt fault it at all! Sofia is great, very happy, she knows what she is doing! Will use again, thank you so much xx

28 novembre 2025
Avis spontané
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Réponse de The Nordmann

Thank you for your kind words Alana, we look forward to seeing oyu again soon!

Noté 5 sur 5 étoiles

Always amazed by these trees

Always amazed by these trees, smell fresh and always look unreal!
The decorations and packages just tops it for me, great polite staff always happy to accommodate to your needs, and im a fussy person may I add.

10 décembre 2025
Avis spontané
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Réponse de The Nordmann

Appreciate the feedback Sofia, we are very happy to hear you love your decoration packages each year!

Noté 5 sur 5 étoiles

Excellent service as usual every time…

Excellent service as usual every time we use these guys every year year professional service and excellent trees
We couldn’t ask for anything else will be using them again and again every year

Customer service is also great and the communication with the team is great

27 octobre 2026
Avis spontané
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Réponse de The Nordmann

Thank you for your kind words Kieran, looking forward to seeing you again!

Noté 5 sur 5 étoiles

Excellent service ,very…

Excellent service ,very helpful,professional team works was on time

3 décembre 2025
Avis spontané
Logo de The Nordmann

Réponse de The Nordmann

Thank you for your kind words Dean, see you again soon!

Noté 5 sur 5 étoiles

Excellent Quality and Service!!

We’ve just purchased our Christmas tree for this year, and once again, The Nordman never disappoints! 🎄 We’ve been loyal customers for the past three years, and the quality of the trees and service have been consistently outstanding. Beautiful, full trees that make Christmas feel extra special every year. Wouldn’t go anywhere else!! Highly recommend ❤️✨

21 octobre 2026
Avis spontané
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Réponse de The Nordmann

Really nice to hear - we look forward to supplying you again this season!!

Noté 5 sur 5 étoiles

Iv been using this company for a few…

Iv been using this company for a few years now absolute best trees stay fresh for the whole season even in my home with heating zooped up highly recommend these guys

22 décembre 2025
Avis spontané
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Réponse de The Nordmann

Happy to hear this Jentina, We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

It was a great service and really…

It was a great service and really impressed will definitely use again this year .

13 décembre 2025
Avis spontané
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Réponse de The Nordmann

Glad to hear you had a good experience! See you again soon!

Noté 5 sur 5 étoiles

excellent

excellent; tree delivered on requested date - lovely tree

15 décembre 2025
Avis spontané
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Réponse de The Nordmann

Hey D, happy to hear you had a lovely tree!

Noté 1 sur 5 étoiles

I bought the scheduled delivery and…

I bought the scheduled delivery and collection. The tree arrived well. The decorations were not sufficient for a tree that sive (6ft), the garland beads was a meter long - really a sad excuse for decoration. The scheduled collection didn't happen. They stopped answering the calls and emails, and didn't refund me for the collection service - which i paid a premium.

6 janvier 2026
Avis spontané
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Réponse de The Nordmann

Hello Magdalena, we are sorry to hear about the collection and that there was not enough decorations, please email us with the subject trustpilot and we will get the failed parts of the order refunded for you. Garlands are always either 1M or 2M.

Noté 5 sur 5 étoiles

Very good price and best trees!

Very good prices including delivery! We thought we got our tree a bit to early but in fact was lovely and actually lasted throughout Christmas staying fresh and never lost its smell. 👍🎄

12 novembre 2025
Avis spontané
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Réponse de The Nordmann

Hi Chloe, we try our best to keep prices as low as possible - and yes, that will be due to all trees being premium grade only! Look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, great guys really polite saved a lot of stress and hassle and these guys have done a fantastic job

Thank you again

28 septembre 2026
Avis spontané
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Réponse de The Nordmann

Thank you for taking the time to give your feedback Danielle, hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent company no complaints very…

Excellent company no complaints very polite staff trees were out of this world would highly recommend. I will be using them again this year!

18 décembre 2025
Avis spontané
Logo de The Nordmann

Réponse de The Nordmann

Thank you for your kind words Joanne. Hope to see you again this year!

Noté 5 sur 5 étoiles

Simple order process

Simple order process, beautiful tree and a very fair price compared to similar companies.

I did have one issue, the stand i ordered was not originally delivered with the tree however once i highlighted this to customer service i did then have the stand delivered the following day.

29 novembre 2025
Avis spontané
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Réponse de The Nordmann

Thank you for your kind words Maxine!

Noté 5 sur 5 étoiles

Great experience!!

The tree arrived the day we requested and smelt amazing! You can tell these guys actually care about what they do and was lovely to deal with.

It looked great in our house and lasted throughout Christmas, I have already placed are order for this year nice and early.

23 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience overall!

Great experience overall!!
Service was good,every thing was straight forward,I’m extremely happy with the experience. Would definitely recommend.

18 septembre 2026
Avis spontané
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Réponse de The Nordmann

Wonderful to hear Gracey!

Noté 5 sur 5 étoiles

First time using and definitely won’t…

First time using and definitely won’t be the last. Beautiful fresh tree and amazing service.

18 septembre 2026
Avis spontané
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Réponse de The Nordmann

Great to hear Skylo, we are glad you had a great Christmas!

Noté 5 sur 5 étoiles

I order from this company every year…

I order from this company every year and they never seem to fail me , amazing tree and customer service was really great thankyou again will be ordering again this year

30 novembre 2025
Avis spontané
Logo de The Nordmann

Réponse de The Nordmann

Thank you for your kind words Keeley, see you again soon!

Noté 5 sur 5 étoiles

I received such a lovely tree it lasted…

I received such a lovely tree it lasted really well throughout Christmas I would definitely recommend . The service was absolutely amazing they helped me take the Christmas tree upstairs to my flat.

24 novembre 2025
Avis spontané
Logo de The Nordmann

Réponse de The Nordmann

Thank you, Josh — so glad the tree lasted the distance, and that the team could help get it up to your flat. See you again this season!

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