I never knew bathroom mirrors had to be IP rated until I needed a new one! Customer services at the online mirror shop answered all my questions promptly & honestly. Ordering was easy & delivery was o... Voir plus
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Brilliant customer service. I got their email saying my order was with the courier, but I was going away in a couple of days for 3 weeks. I emailed them, but I had zero expectations because nothing is... Voir plus
Love my new mirror, quick delivery, guys checked the mirror over before leaving. Only thing that could have made it better is they took packaging away
So happy with my purchase, the mirror is beautiful. Great communication from both the online mirror shop & the delivery company. Would not hesitate to buy from them again 😊
À propos de l'entreprise
- Miroiterie
- aussi dans
- Magasin de meubles
Écrit par l'entreprise
The Online Mirror Shop specialises in the manufacture and delivery of high quality home mirrors straight to your door. Based in Hessle, East Yorkshire, our team has over 20 years’ experience within the home furnishing industry. We have a wide range of mirrors to suite every budget, find the perfect mirror for your living room, hallway, bathroom or bedroom quickly and easily via or website and make additional savings by taking advantage of our free UK mainland delivery service. We’re confident our prices are the lowest around, so if you find a like for like mirror at a lower price, we will price match it. Payment is both safe and secure with Take Payments & Barclays Bank. We accept all major cards, PayPal and we also offer flexible and affordable finance to help spread the cost. Feel free to visit our website for more information: www.theonlinemirrorshop.com If you would like to speak to one of our dedicated team, then please don’t hesitate to contact us via phone or email. T: 01482 640536 E: info@theonlinemirrorshop.com.
Up to 70% off High Street Prices
Écrit par l'entreprise
- Here at the The Online Mirror Shop we’ve supplied 10’s of thousands of mirrors with up to 70% off high street prices. We utilise the highest quality materials and manufacturing methods to ensure every product we supply is both beautiful and durable. We are so confident of our quality we also offer an extended product guarantee of up to 5 years and with our fast, efficient, specialist fragile goods delivery service you will be kept informed via SMS, Email and with the help of our friendly customer care team who are always happy to help.
Coordonnées de contact
Unit 23 Argyle Street, HU3 1HD, Hull, Royaume-Uni
- 01482 640536
- info@theonlinemirrorshop.com
- theonlinemirrorshop.com
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mirror as I expected it to be
Mirror as I expected it to be, Perfect 👌 & delivery on time & efficient.
7 août 2026
Lovely mirror
Lovely mirror. Just what I was looking for. Service was excellent, mirror well wrapped and arrived safely,
17 août 2026
Stunning mirror
A quality service was provided and my mirror arrived well packaged and perfectly delivered to my room of choice.
An absolutely STUNNING mirror and perfect for my dressing room.
Highly recommended
7 août 2026
The colour of the mirror is not gold as…
The colour of the mirror is not gold as stated. It is a rose gold
12 août 2026
Réponse de The Online Mirror Shop
Hi Miss Cooks,
Thank you for your review. We're sorry to hear you're disappointed with the colour of the mirror.
We haven't received any correspondence from you regarding this issue. If you would like to return the mirror, please contact our Customer Services team, who will be happy to assist you with arranging a return for a full refund.
Kind regards,
TOMS
Mirror purchase Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery. Lovely mirror at great price.
12 août 2026
The mirror arrived quickly and it’s…
The mirror arrived quickly and it’s beautifully made. Thank you
11 août 2026
My wife and was looking for a mirror…
My wife and was looking for a mirror seen the one we purchased for its quality, we love it.
10 août 2026
Excellent product -Islington mirror
Excellent product (Islington 1.8m x 1.1m mirror), exactly as described, great customer service, delivery guys excellent carrying it to upstairs room. Packaging excellent.
Would highly recommend this product and company.
7 août 2026
My experience of this company is the…poor due to NO communication
My experience of this company is the communication is appalling as they do not answer the phones AT ALL and if you email them they take more than a day to get back to you . I have not received my order yet so can not comment on that but just the lack of communication I would not recommend this company at all this has been since the 3/08/26
Thanks for your response Tom but I was told my order was sent last week and that the delivery company would be in touch by wed at the latest and still nothing . As for the phones I have rang on numerous occasions and more than once a day and NEVER had a answer and it will be 3 weeks on Monday I was told 2 to 3 but was shipped last week and Bear in mind it’s only it’s only coming from hull so I would of expected it by now if sent last week like I was told after all it’s not like it’s coming from a different country
3 août 2026
Avis spontané
Réponse de The Online Mirror Shop
Hi Deborah
Thank you for your review. We’re sorry to hear that you feel our communication has not met your expectations. However, we do feel that this review is unfair and does not fully reflect the circumstances surrounding your order.
The item you ordered was clearly advertised as a pre-order item, with the expected timescale explained to you over the phone before your order was placed. You subsequently asked whether we could arrange quicker delivery, and we advised both before ordering and throughout our correspondence that unfortunately this was not possible.
We are currently operating with some staff on annual leave, which can occasionally mean we are unable to answer the telephone immediately. However, voicemails are monitored and returned, and emails are responded to as soon as possible. While a response may not always be immediate, we do respond to all customers.
We completely understand that some customers may require an item sooner, which is why we make our pre-order lead times clear before purchase. If the stated waiting time was not suitable, we would have fully understood a decision not to proceed with a pre-order.
As your order remains within the advised pre-order timescale, and we have been clear throughout that an earlier delivery could not be guaranteed, we feel it is unfair to suggest that we have provided a poor service on this basis.
Kind regards
TOMS
The mirror was perfect
The mirror was perfect. The online buying process was straightforward and delivery was quick and efficient.
4 août 2026
Arrived on time as advised
Arrived on time as advised. Carried mirror to bedroom and unwrapped to make sure everything was ok.
Very happy with mirror and delivery.
28 juillet 2026
AVOID!
AVOID!!
We ordered our mirror on the 4th April. The website said free delivery within 5-10 days. We waited this time period, no update. So we contacted them. The order was not in stock, even though it said in stock on the website. And still, at this point, said in-stock on the website.
After contacting them, we were informed it would now be 6 weeks. That was not the case and it's been excuse after excuse. It has now been nearly 20 weeks!!!! And we still do not have our mirror.
The only compensation we have been offered after contacting them constantly is £20 off... But that was never paid.
Avoid at all costs. There are plenty of companies out there with competitive prices, similar options, and much better customer service!
18 août 2026
Avis spontané
Réponse de The Online Mirror Shop
Hi Nicola,
Unfortunaltey we do not have any orders under your name and have sent a request for more information
If you could kindly reply to this, we will take a look into this for you
Kind regards
TOMS
Mirror was delivered smashed very…
Mirror was delivered smashed very disappointing, but the lady a spoke to about it was great a refund straight away .
3 août 2026
Great product
Great product, looks beautiful and high quality. Delivery quick and good
28 juillet 2026
Amazing value for money
Great quality, easy and convenient delivery arrangements and real value for money when comparing other mirror vendors!
30 juillet 2026
Very happy with my purchase
Very happy with my purchase, lovely item well packaged, promptly dispatched
30 juillet 2026
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