The Partnership Avis 

Major problems between 5/11/25 and 22/01/26relating to POA which you have a copy
various complications raised about POA and appointment of a Trustee and referral to the court of protection.All this was unnecessary and eventually you confirmed that the use of an attorney under POA was acceptable which I had argued from the outset.
Information provided to 4Stamp was wrong more than once.
My original buyer dropped out and a new one commenced early Jan 2026
TR1 was drawn up incorrectly and also contract.
Fittings and contents form - you used the one from
previous buyer dated 10/25 which I had to point out.
Incorrect SDLT forms 26/02
In one case my son James was shown as Attorney although he is not named in the deed
02/03 continuing problems with SDLT forms (see email)including wrong completion date
Even 11 days after completion I am still getting forms to complete and my daughter is being referred to as Miss not Mrs
I have not listed all problems but reference to a number of lengthy emails will tell the full story.
Sorry but not the performance I would have expected from a professional firm

Would highly recommend The Partnership to anyone with conveyancing needs.
We felt very supported throughout the whole process, and really appreciated the tracker to understand what was happening in the background.

I had contact with Ronnie and Makai
Both lovely ladies
Polite and patient
Would recommend partnership group any day

Excellent service with a 1st class portal handling all communications in one place whale keeping you updated on any action carried out or pending with a weekly email update summary. Not the most expensive nor the cheapest but just the best at customer service for all contacts I dealt with. Trustworthy enough to have another pending transaction with them based on their professionalism that I wish the other parties with as similar.

rishi, ryan and completion team were great - clear concise and supportive - dashboard was great and easy to navigate

Initially the comms and responsiveness was not great. However, after addressing that, things improved dramatically and I felt I was heard and mattered to them as a client. Not the cheapest conveyance solicitors but I was glad a paid the extra. The rest of the experience was excellent. The portal was easy to use and kept us abreast of current status at all times. Would I use them again? Definitely!

Both Michelle and Joseph were professional, well informed and were able to provide the explanations we needed as first time buyers in the UK.

Michelle was thorough and detailed, kept us informed and made us feel comfortable by clearly providing the risks associated with each step.

The online system works well, we are able to access it easily, find relevant items, and the interface is intuitive.

The billing was a little confusing however after review we were able to get a clear understanding.

The only place we felt improvement could be made is the interaction with the other side's solicitor. At times we would find out via the realtor that they were simply not on the same page as the Partnership. A couple of times we had to push for phone calls, and direct interaction as the other side was simply not responsive or was not on top of key tasks. In all cases it was the other side that was dropping the ball. We would recommend once it is established that the other solicitor is not responsive a more proactive protocol should be initiated to avoid delays.

It took us from September to March to complete. We think that was pretty long.

The portal is perfect - so easy to navigate. All queries were answered promptly and we felt ‘guided’ through the process in a really helpful way. I would definitely recommend you to friends.

Rishi & Ryan have been so helpful, involving 3 properties
Communication is a powerful tool, they gave 100% support to us.

They are a credit to Partnership and so professional in every way

I have told colleagues of my experience with your company

Thank you

Grey

Clear guidance and regular weekly updates via the portal were excellent.

The portal is well organized, clear and easy to use. Communication is efficient and response times very low.
Confidence is high
My buyer used a cheap online service and it was awful for him (and as a result me) with many delays for processing simple things. The Partnership by contrast costs more but the peace of mind and care is worth it

From introduction to completion every member of the team were informed, helpful and responsive. The online portal and notifications via SMS and email ensured I could conduct affairs quickly and whilst travelling abroad. I would highly recommend Rishi and Ryan as a team and would readily instruct them for any future property work I need.

I found the partnership very efficient and easy to deal with and their Portal was excellent, I would highly recommend using them for house sales

Fantastic service. Everything was super simple, very responsive. The web-interface was brilliant to use and kept me updated on the status at every stage of the process.

Simple to understand the entire process with there portal

A rather prolonged sale process, for various reasons, but dealt with in a professional manner. Kept fully up to speed and informed through their very good on line platform.

Great communication via online portal, weekly updates provided, and clear guidance throughout sale and purchase of property, with minimal delays caused by their handling

It was always easy to speak to one of the team.
I did have an issue as I had used The Partnership for my purchase of the now sold house.
There were queries coming from my buyers solicitors and the team were asking me the questions.
These questions the Partnership had asked when they did my conveyancing on the purchase. That was disappointing that wasn't picked up - saved me and them time.

Good service, buyer’s solicitor was very slow but The Partnership kept on top of it.

I was guided through the conveyancing process so that I understood what was required of me at any stage and provided with all documentation in paper form rather than on their portal as I do not have a computer. Personnel were always polite and patient.