The Pension Planner Avis 

From start to finish the pension planners have been fantastic. Shane Kao and Chris Minter, both dealt with in person, by phone and e mail, have kept me informed all the way through. The whole moving of my pensions investments has gone very smoothly. Has meetings with Shane who explained everything to me. Thank you

Outstanding service from The Pension Planner. I found them through the government site for pension advice and highly recommend. Lisa Ellaway the adviser is clear, making complex principles easy to understand, and easy to follow options too. I've always been baffled by pensions but she explained to me what my current pensions were doing for me, where it could make sense to combine and implications of that. She also helped me see what my circumstances could be in future at different retirement ages. She answered all my questions and I feel completely reassured. I also have to mention the assistants at the firm who sent me regular update emails - one of my pension companies was very slow in sending them my pension info. Also have to say no hard sell! Again, I strongly recommend.

The process of transferring pension from a DB scheme to DC can be longer than expected and involves people from other companies.. after a few delays, with my pension advisor leaving Lisa became my new advisor and with her efforts the process was successful and completed.

It always felt that Lisa was putting as much pressure, if not more, that I was in getting the other companies involved in getting the process resolved.

Lisa is always quick to respond to any query I have and I am settled in my retirement now thanks to the staff at The Pension Planner and especially Lisa

The process of transferring a defined benefits pension is difficult and stressful to say the least! I'm very happy I chose The Pension Planner to guide me through this. Shane Kao was always on hand to answer my questions. Even responding to me when on holiday, which was above and beyond the call of duty! Chris Minter was also great at keeping me informed, which was really re-assuring. Shane is now managing my finances going forward which means I can relax and enjoy my semi-retirement. Thank you so much both!

I have recently consolidated several small pensions with the assistance of The Pension Planner. I mainly dealt with Shane Kao by telephone. Shane has a wealth of knowledge regarding financial planning and he was able to explain the process to me in laymans terms. Chris Minter kept me updated regularly via email which I found very reassuring.
I have no hesitation in recommending The Pension Planner and look forward to a continued relationship with them.

Chris and Shane were patient, reassuring and out us at ease. They answered all our questions and delivered excellent customer service.

Having put out a general request for local financial advice regarding my pensions, The Pension Planner was the only company to show an interest so I thought I would at least give them a go.
I have to say, after taking their advice and having just completed consolidating my pensions with their help, I am more than happy to recommend The Pension Planner to family and friends.

Friendly efficient service, clear explanations at all points and very sound advise. I highly recommend the Pension Planner.

An excellent service from the start.No pressure,everything explained in detail and all questions answered.Shane Kao,Chris Minter,Holly and Beth all very professional and respond promptly to any queries.I am more than happy with the pension planner advice and service and would strongly recommend for advice on investment!

Felt confident with advice given and they went a little bit further than other firms I was dealing with at the time and that is why I placed my business with them. Happy with service, especially as I was very disappointed with my previous provider. At no time was I put under pressure and felt at ease with the process.

Excellent service received from Shane Kao, Chris Minter and the team. Always available to answer any queries with quick and professional responses. They listened to and achieved both myself and my wife's consolidated pension requirements. I look forward to our follow up reviews with them.

First class service throughout the whole process.
Shane Kao and Chris Minter have both been extremely helpful and very patient.
Everyone at The Pension Planner has been very professional and have answered any problems or queries that I have had. All in all it was pain free and smooth process.
Thank you!
I definitely recommend them most highly

Beth and Marvin were great in my pension needs. No problems along the way. Would recommend.

Excellent service throughout the process.
Shane Kao has been extremely helpful with professionalism and reassurance.
The team at The Pension Planner have communicated consistently and any problems or queries have been dealt with efficiently. Thank you!
I recommend them most highly.
Mike Price

Contacted the Pension Planner as I knew I could not put off dealing with my finances. I was contacted by Beth and an appointment was made with Shane. I had always been put off doing this as I did not want to be pushed or pressured into anything. This could not be further from the truth with Shane and the team. After a comprehensive review I know that I have been given sound advise regarding my pension options.
Shane has been excellent - so knowledgeable and honest. Beth and Holly have facilitated lots of the paperwork and are so approachable and professional.
Because of my positive experiences with the team my colleagues have also contacted Shane for advise
I can not recommend enough

Big thanks to Shane (who dealt with my initial enquiry) and his team! I have put off seeking financial advice for sometime for fear of having to pay large sums for some advice that may or not be helpful. I made contact and Shane called me back for a free consultation. He was great, listened to my current situation, explained in detail how they work and answered all my queries. I provided relevant details and left Shane and his team to do some background checks to find out best options for me. Shane got back in touch and was very honest about my options and how they were unable to add value to my pot as it would cost me more to do so without any real benefit. Very refreshing and great to know they are not just after your money. Sound advice and on this occasion at no cost to me. Highly recommended!

I dealt with Shane who was ridiculously helpful, informative and easy to understand.
I wouldn’t hesitate to recommend their services to all my friends and family as their honesty and integrity is second to none.
I can’t thank them enough for what they’ve done for me.

Happy to give a 5* review.
All pensions now collated into one.
The experience has been seamless.
Always kept informed and up to date with the process by Ben and Beth.
Always assured that I can contact Ben at anytime with questions(many) or concerns(none).
Unhesitatingly recommend.

Ben and Beth were very helpful and explained everything each step of the way. Took longer than I expected but they managed to explain everything quickly. So pleased that it all came together so was a wonderful Christmas gift to me

Don't want to waffle on so won't be a 10 page review. Shane Kao and his team Beth and Holly are just what you need when considering retirement very knowledgeable and easy to talk to. They keep you updated every step of the way at a very reasonable fee.
Don't hesitate give them a call.