The Perfume Shop - Birmingham Fort 259 Avis 

I came in to buy my two favourite perfumes and Aliya (sorry if i spelt your name wrong) helped me and provided the best offers as well as lovely samples which i will definitely be purchasing as full size bottles next time. Her customer service was amazing and I appreciate her help x

I visited the Birmingham Fort shop today with a budget in mind and was assisted by Teni. She was patient, courteous, and very knowledgeable about the products. She also let me test different perfumes, which really helped me find the perfect one. Thanks to her help, I came away extremely pleased with my purchase. Every store should have a Teni — she made the experience enjoyable and stress-free!

We went in to shop with no idea of what we wanted and Farrah was so helpful and knowledgeable, she was super friendly and gave us a really great service. She is a real gem. Thank you Farrah, you’re an absolute star x

Staff at the fort site in Birmingham displayed excellent customer service skills, made the experience special, always get 5 star treatment at this particular store at fort shopping centre, that’s why we come to purchase our perfumes from this store again and again

I was served by Nakeeb. He was absolutely amazing, so friendly and so helpful. Every time I have ever came here, its been quick, short customer interaction even when there isn’t a queue. However, Nakeeb really helped me and the lady helped my mom a lot. So, thank you both!!

Excelkent service so easy to order from website and arrived very quick after order

Farah just made my day. Very helpful kind she guided me very well ,very good staff member and I bought jimmy Choo perfume for my daughter .

I was very pleased with the excellent service provided by Teni, who was incredibly helpful. She demonstrated understanding and patience, and I am very grateful for her assistance. I certainly plan to return.

Fantastic service from all the staff working in the store; friendly, helpful, and willing to help. I will definitely come back.

You failed to deliver the item on time, it took longer than expected.

I come and buy perfumed at the Fort shop quite often , everytime I have stepped in this shop Vicky has welcomed me with a smile and willingness to help, she has great people skills and she is so polite and helpful. Thank you for helping me to make the best choice of perfume for my mum's birthday lovely lady. Wishing you success in everything you do ,you are simply amazing!

The staff is very nice and patient, willing to show you every perfume and recommend them.

Great service

Best experience

Been years I’m ordering from them,i always price check and order best price always on the perfume shop and I can use my NHS discount too fast free delivery for members thanks 5 stars

Had the best experience today with Olivia at the Fort. We could have been quite difficult customers as we were unsure what we wanted, but she was patient, allowed us to try lots of different fragrances until we got to the one that we were looking for and applied a discount which made it value for money. Great experience and a really amazing person with great customer service so thankyou!

I received all my perfumes and l was happy to get a discount

You can improve by giving your customers samples when they purchase a perfume instead of the staff hoarding them all for themselves

Easy ordering came very quick