Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Voir plus
L'entreprise a répondu
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Omario was fantastic! He was very friendly, helpful and patient throughout our shopping experience at Bluewater Shopping Centre. He made everything easy and was always happy to assist. Great customer... Voir plus
L'entreprise a répondu
“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... Voir plus
L'entreprise a répondu
Tomi from the Perfume shop was extremely helpful, patient and very nice. She really assisted us and made our shopping very easy and nice. I will definitely come back to perfume shop and Bluewater be... Voir plus
L'entreprise a répondu
Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hameedah was so helpful and so much knowledge

Réponse de The Perfume Shop - Bluewater 59
Omario was a wonderful he assisted me whilst I had no experience in the fragrance area of shopping wonder atmosphere will come again

Réponse de The Perfume Shop - Bluewater 59
Teejay was so kind and attentive . I only spent £8.99 on a perfume and he did everything , wrapped it beautifully , put a bow on it , in a bag with red tissue in top. Helped me choose it . Fantastic customer service .

Réponse de The Perfume Shop - Bluewater 59
Great experience. Great range of perfumes. Clean and tidy store. Well organised. Staff are extremely helpful and kind. Siena was especially great. She was patient and helped to find the right perfume for me.

Réponse de The Perfume Shop - Bluewater 59
I just went into the Bluewater store was served by Barbara. She was very very helpful and honest and guided me on my purchase. I’m very grateful thank you.

Réponse de The Perfume Shop - Bluewater 59
Barbara in the bluewater branch was very helpful, quick and efficient service, and also very friendly. Thank you for your help Barbara. Very happy with the service I had received by her.

Réponse de The Perfume Shop - Bluewater 59
Superb service by Elizabeth, who went to great lengths to ensure we had all the information we needed to make a decision. Couldn't ask for better. Thank you!

Réponse de The Perfume Shop - Bluewater 59
I was served by Barbara, she was wonderful, very helpful and great customer service, she really helped me make sure I got the right gift for my partner. Thank you so much!

Réponse de The Perfume Shop - Bluewater 59
Good customer service from. Princess at Bluewater The Perfume Store.

Réponse de The Perfume Shop - Bluewater 59
Elizabeth was extremely helpful and knowledgeable about the perfumes I was after. I was looking for a perfume to replace a discontinued one I’d used for a long time. She took the time to go through many perfumes and we found the perfect one. The staff even managed my daughter who hurt herself with a lolly and some tester perfumes to cheer her up! Was a fun and enjoyable experience. Would recommend!

Réponse de The Perfume Shop - Bluewater 59
I was helped today by Tomi, she was absolutely fantastic, she was so enthusiastic to find something I’d like! I mentioned a celebrity fragrance I love but that doesn’t last as long as I would like, and she went above and beyond to find me something similar providing me with so many recommendations and testers. Tomi was so helpful, full of positive energy, and made the whole experience a pleasure. Thank you so much, she is a credit to the store!

Réponse de The Perfume Shop - Bluewater 59
Barbara was very nice and friendly. Was very helpful and professional

Réponse de The Perfume Shop - Bluewater 59
Good service . Barbara recommended well and helped my friend

Réponse de The Perfume Shop - Bluewater 59
Great customer service! Princess was patient, knowledgeable, and made my shopping experience smooth and enjoyable

Réponse de The Perfume Shop - Bluewater 59
The worker Barbara at the bluewater branch was sooooo helpful like she was actually the best! Truly helped my mom and I get something lovely for her managers.

Réponse de The Perfume Shop - Bluewater 59
Kelly at the Bluewater store was so charming and interested and went to a great deal of effort to find a perfume with similar notes to one that has been discontinued in the UK. I am so grateful to her and she was also very kind to my 8yr old granddaughter.

Réponse de The Perfume Shop - Bluewater 59
My boyfriend went in looking for and me and him have very different preferences. Omario was serving us and helped us find a fragrance we both liked. He was so helpful that I ended up looking for myself. I told Omario what I like and what I’ve tried and he showed me some amazing recommendations. Went over and above to help us. Couldn’t ask for better help!

Réponse de The Perfume Shop - Bluewater 59
I had a truly exceptional experience at the Bluewater store today, thanks to Omario. From the moment we walked in, he greeted us warmly and guided us through the entire fragrance selection process with professionalism and genuine enthusiasm. What impressed me most was that Omario is new to the role yet his confidence, product knowledge, and customer-first attitude made it feel like he’d been doing this for years.
He took the time to understand our preferences and introduced us to a range of new fragrances we hadn’t considered before. His recommendations were thoughtful and tailored, and he made the whole experience feel personal and enjoyable. Thank you very much for your help Omario !

Réponse de The Perfume Shop - Bluewater 59
The service was excellent in the perfume shop today! Michelle and Gina were really helpful with giving me different options and helping me find the fragrance I was after! I will definitely be returning!

Réponse de The Perfume Shop - Bluewater 59
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.