Fantastic service. Sampled loads of perfumes for me to help me find new scents. Outstanding service
Établissement
Changer d'établissementUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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Lisez les avis des autres
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Voir plus
L'entreprise a répondu
Very lovely customer service would come and shop again Sindy was very helpful.
L'entreprise a répondu
Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Royaume-Uni
4,9
Excellent
252 avis
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Great staff and great service
Great staff and great service, Kyan is very helpful and knowledgeable
4 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
Enjoy!
The Perfume Shop
Sindy great Customer service
Sindy great Customer service, gave Great suggestions. Very helpful
3 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Been in the store today
Been in the store today, had a great experience ! Kelly was really attentive, and helped a lot in purchasing a perfume for my aunties bday!
Thank you so much, Kelly!
3 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Kelly was beyond helpful
Kelly was beyond helpful. Came in clueless for a gift and she was so patient. Within 10 minutes I managed to get the perfect gift. Amazing! Thank you Kelly.
3 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Very good expérience and very helpfull…
Very good expérience and very helpfull staff membr Kyan
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
kyan was very helpful…
kyan was very helpful and had lovely customer service with us today he was patience and gave us great advice
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Really helpful!
Really helpful with selecting a fragrance today and getting me the best deal!! Thank you Kelly and Kyan!
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Kyan- excellent service
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Réponse de The Perfume Shop - Braintree 144
Thank you so much for your review!
The Perfume Shop.
Kelly served me today
Kelly served me today, I was looking for a gift for my sister in law. She was so so helpful, and very welcoming. I will definitely be back with her help & expertise next time!
1 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Helpfulness
Jo, was very helpful and polite. Didn’t stress me out about buying . Took her time in making sure I had the right perfume for me.
Thank you Jo x
30 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
Friendly and helpful staff easy to…
Friendly and helpful staff easy to order item not in store
18 juin 2025
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Sam was very helpful and very…
Sam was very helpful and very professional explaining everything to do with the new initiative. Thank you Sam!
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
See Amber in store and she helped me…
See Amber in store and she helped me out couldn’t remover what one I wanted but she knew right away perfect
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
Rachael was so lovley and helpful with…
Rachael was so lovley and helpful with my purchase I will definetly come back again!!!
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Amazing aetvice
Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there recommendations.
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
What a great experience
What a great experience, wonderful service, and friendly staff, Sam and amber where very knowledgable, and very helpful, 🙌🏻
29 juin 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
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