I wanted to purchase perfume in store in Braintree Freeport but it wasn't available, the lady who served me was very helpful, she put in an order and had it delivered to my address, which only took a... Voir plus
Établissement
Changer d'établissementUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... Voir plus
L'entreprise a répondu
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Voir plus
L'entreprise a répondu
Very lovely customer service would come and shop again Sindy was very helpful.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Royaume-Uni
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Very helpful staff.
I visited this store twice during the run up to Christmas and on both occasions was dealt with by two very helpful assistants. On the first occasion I was able to buy straight away the perfume I had come in for and it was all done very courteously, despite having a lot of customers waiting. On the second occasion, a last minute Christmas gift, the item I wanted was out of stock, but the Manager tried to accommodate my requirements by offering a deal on two 50cl bottles instead of the 100cl bottle I required. I declined that offer and was then offered to have the item ordered and delivered to my home just before Christmas. I was to ring the store if the item hadn't arrived by the Saturday before Christmas. This was reassuring and so I decided to do that. The perfume arrived at home on the due date and all was well. Very well handled sale and good service!

Réponse de The Perfume Shop - Braintree 144
Lady in the perfume shop was very…
Lady in the perfume shop was very helpful, my order arrived when she said it would, very pleased with the service I received.

Réponse de The Perfume Shop - Braintree 144
I met Amber
I met Amber. S, at the braintree store what a great young lady. Amazing attitude and very understanding. Read the room great definitely could run a shop. I gave her limited info about product knowledge but Amber figured it out. People like her (not many) make it worth coming out to shop. Thanks again.

Réponse de The Perfume Shop - Braintree 144
Great Service.
Arrangement was made to have the perfume it wanted to be delivered to my home address as it was out of stock in store. It was ordered Saturday and delivered Monday. Great service

Réponse de The Perfume Shop - Braintree 144
Sam was absolutely amazing and provided…
Sam was absolutely amazing and provided an above and beyond service! 100% recommend the Braintree outlet store.
Definitely pop in and you’ll be well looked after!

Réponse de The Perfume Shop - Braintree 144
helpful and knowledgeable staff
helpful and knowledgeable staff in the shop- couldn't do more to help me with my choice and get it delivered

Réponse de The Perfume Shop - Braintree 144
I went into the perfume shop I
I went into the perfume shop I purchased a bottle of my favourite after shave on Saturday and it was delivered to my home address Monday morning thats what i call service

Réponse de The Perfume Shop - Braintree 144
Sam was very helpful and professional
Sam was very helpful and professional. Will be returning in the future

Réponse de The Perfume Shop - Braintree 144
Absolutely great service Instore at…
Absolutely great service Instore at Braintree they gentleman that served us was great very polite and knowledgeable

Réponse de The Perfume Shop - Braintree 144

Réponse de The Perfume Shop - Braintree 144
Great personal service
From start to finish I received excellent service. My assistant found the perfume I aanted, ordered it as it was not in stock and I had it posted to the store. When I went to get it she gift wrapped it for me .Perfect.

Réponse de The Perfume Shop - Braintree 144
Jo and Rachel were wonderful and so helpful
Went into the shop today with my dad to get some perfume for my mum. We were served by Jo and Rachel and they were both wonderful. Considering we’re 2 guys who don’t really have a clue what we were looking at they were incredibly helpful and went above and beyond.
Thanks again

Réponse de The Perfume Shop - Braintree 144
Sam at the Braintree Freeport’s store…
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who will be returning. Thank you

Réponse de The Perfume Shop - Braintree 144
Amazing staff at Braintree freeport
I didn't catch the lady's name but she was super helpful in the Braintree freeport branch. She offered to go into the storage and pick up some Xmas gift sets that weren't in the store yet . Thanks so much ✨️💖

Réponse de The Perfume Shop - Braintree 144
Went to buy aftershave for a present
Went to buy aftershave for a present, the guy serving couldn't of been more helpful, really knew his fragrances, will definitely go back.

Réponse de The Perfume Shop - Braintree 144
Perfume deliver
I ordered a perfume for my husband's birthday present and I wanted it posted at home. It has arrived on time and with no damages. It is a free service. I think it was nice.

Réponse de The Perfume Shop - Braintree 144
Fast
Didn't want to pay for next day delivery so did standard, they were very quick at dispatching my item and it arrived in 2 days so very happy. Great item, great service, thank you.

Réponse de The Perfume Shop - Braintree 144
Ask for Andria!
Andria was very helpful in helping me select some men's fragrance options. Ask for her by name! 👍🏻🌟🌟🌟🌟🌟

Réponse de The Perfume Shop - Braintree 144
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