Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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Lisez les avis des autres
Amber was the lady serving. She greeted us and was very polite and welcoming. We even came out with more than we wanted due to ambers and sams promotional skills as we them was undecided due to there... Voir plus
L'entreprise a répondu
Lovely experience today. Unfortunately the perfume I wanted which was recommended to me by Amber had sold out but she helped me to order it to be delivered to my home! She was very friendly and helpfu... Voir plus
L'entreprise a répondu
Very lovely customer service would come and shop again Sindy was very helpful.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Royaume-Uni
4,9
Excellent
250 avis
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Helen is a credit to the team
Helen showed me through all the smells I was after and made sure I was well tended to
Thank-you for a great experience
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel
Rachel, is very helpful has helped me most times I’ve visited without an issue! Very friendly and knows her stuff!
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was amazing has great customer…
Rachel was amazing has great customer sevjces skills would strongly suggest popping in to see her
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was amazing
Rachel was amazing, very patient in helping me pick a new perfume! 10/10 service! Thankyou
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Very well priced arfter shave
Very well priced arfter shave, polite and helpful workers and a good overall shop
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rachel was very polite and made me feel…
Rachel was very polite and made me feel very welcome
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
amazing help with choosing the…
amazing help with choosing the fragrance and very patient. helen was very helpful
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hey,
Thanks for your review! We appreciate you.
The Perfume Shop
Excellent service from Helen today
Excellent service from Helen today, didn’t have what I wanted in stock but sorted a home delivery for me completely hassle free!
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your feedback. I am so glad to hear you received 5* service from Helen in our Braintree store. It's lovely to hear and thank you for choosing us to shop with. We appreciate you.
The Perfume Shop
Helpful and friendly staff and good…
Helpful and friendly staff and good deals on perfume. Helen was very knowledgeable and helpful.
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Lovely service by Sindy
Lovely service by Sindy, finished with the perfect gift wrap.
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Great shopping experience
Great shopping experience. Sindy was very helpful.
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Very lovely customer service would come…
Very lovely customer service would come and shop again Sindy was very helpful.
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Jo was really kind and helped us choose…
Jo was really kind and helped us choose the smell we liked !!
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Sindy served me and was ever so helpful…
Sindy served me and was ever so helpful with helping me pick out the exact smell I needed. Great service
18 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Popped into the perfume shop at…
Popped into the perfume shop at Freeport Braintree. Staff Kelly and Amber were very helpful. Found a new perfume (to me) which I love. Will visit again.
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Kellie was extremely helpful and…
Kellie was extremely helpful and patient when helping me decide which fragrance to choose, thank you for all the help!
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Super customer service experience
Super customer service experience. Kellie got me spending more. I got what I needed and more. Fabulous experience
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Kellie was fabulously
Kellie was fabulously. She is patient and kind and helped us with our purchases.
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Amber was very helpful
Amber was very helpful. Amazing service, will be visiting again!
17 août 2025
Avis spontané
Réponse de The Perfume Shop - Braintree 144
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
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