The Perfume Shop - Braintree Village 382 Avis 

126
TrustScore 5 sur 5

4,9

Unit 63, Braintree Village, CM77 8YH Braintree, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 63, Braintree Village, CM77 8YH, Braintree, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(126)

34 707 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Served by Kyan today

Served by Kyan today. He was a great help. Great customer service

17 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kyan was so helpful

Kyan was approachable, knowledgeable and helped both me and my husband. We both ended up buying as Kyan was very good at trading us as to what we liked, and enjoyable shopping experience :)

17 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kyan gave an excellent service

Kyan gave an excellent service, advised me on wrapping offers and generally a nice shop to be in

17 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

A great experience with Kyan

16 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Kyan helped me pick out a lovely fragrance.Definitely would recommend going here.

16 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great shopping today with amber!

Great shopping today with amber!

15 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was very helpful

Amber was very helpful, helping me choose a gift for my Girlfriend

15 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was brilliant!

Amber was brilliant!! Excellent customer service!!

15 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was extremely helpful and…

Amber was extremely helpful and friendly today and made my gift extra special!

13 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was very efficient in terms of…

Amber was very efficient in terms of helping today. Top service from her and the deal of the week just happened to be one of my favourite after shaves scents. 👍🏼

11 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was very efficient with helping…

Amber was very efficient with helping us and making clear what had discounts and how to find our perfect fragrance.

11 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was great with showing me about…

Amber was great with showing me about and helping decide which aftershave I should go with!

Thanks amber!

11 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amber was very helpful and helped us…

Amber was very helpful and helped us choose an aftershave for our nephew. Then she gift wrapped it. Excellent

11 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Andria was quite the little seller…

Andria was quite the little seller today :) popped in for a look £200 later walked out with the newest fragrance. Lovely jubbly

11 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Walked into this store and Kelly was an…

Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service.

10 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kyan was absolutely brilliant

Kyan was absolutely brilliant. Brought my Daughters favourite perfume and Kyan took us through some great offers with the traveloes which are just brilliant. Great person for you to have on your team.

10 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

It's a big shop

It's a big shop, all the ladies are very helpful, Rachel made a beautiful gift wrap and helped us a lot to choose.

10 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Very helpful Kyan was

10 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Thank you Kyan was very helpful

Thank you Kyan was very helpful, friendly and polite

10 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kyan was a great help today

Kyan was a great help today. Found the perfect scent for son. Knowledgeable, friendly and professional.

9 juillet 2026
Avis spontané
Logo de The Perfume Shop - Braintree Village 382

Réponse de The Perfume Shop - Braintree Village 382

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus