Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
L'entreprise a répondu
Établissement
Changer d'établissementUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
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Lisez les avis des autres
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Voir plus
L'entreprise a répondu
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Voir plus
L'entreprise a répondu
Fantastic perfume shop with a great collection of fragrances to choose from. They had testers available for every perfume I wanted to try, which made it so much easier to find the right one. The custo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Royaume-Uni
4,8
Excellent
162 avis
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I came in today with a few friends and…
I came in today with a few friends and hamad was helping us out. He was very kind and accommodating and looked after us so well!! We ended up buying a perfume from his recommendation. :)
24 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Hamaad was amazing
Hamaad was amazing, helped me for my long shopping journey with nothing but enthusiasm, definitely will be returning and fingers crossed he can help me out again next time!! :)
24 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Hamaad was very helpful and did his…
Hamaad was very helpful and did his best to assist me choosing the best possible perfume
21 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great experience
A lovely guy, Hamaad, helped me pick the perfect fragrance for my boyfriend. He gave me recommendations based on my price range and preferred scents. I also got the gift wrap and personalised ribbon at a very reasonable price.
21 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
I had a great experience at the perfume…
I had a great experience at the perfume shop!
Hamaad was so kind and really helped me with choosing the perfect perfume 🥳😍
I highly recommend people to get their perfumes from here!
20 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Hamaad was lovely and so helpful and…
Hamaad was lovely and so helpful and wrapped my gift so nice and efficient please give him a promotion or raise !!
20 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Great service today by Yousuf
Great service today by Yousuf. Lovely touch with a printer ribbon for the gift wrapping.
Thank you
20 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Exceptional attention to my requirement
Yousef was exceptional walking me through the different scents and the prices and comparisons, as I've used the same brand of perfume for 20 years and was looking to try something different. Overall very helpful.
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Hamaad was super friendly and helpful
Hamaad was super friendly and helpful
13 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Ellie provided great customer service…
Ellie provided great customer service helping me pick between 2 fragrances.
12 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Wahaab was very patient
Wahaab was very patient, eager to help and gave very good recommendations that worked within my budget.
A legend
5 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
Finally knowing what I like.
The whole experience was joyful entertaining, no forceful marketing where u feel obliged to buy anything just because someone in the shop gave u a few minutes of their own time, i shared that experience with sonia who was incredibly helpful, u come in with 0 knowledge, u come out knowing what u like and what u don't like, I'm defo coming back cause the discounts she offered were unreal.
3 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Ethan
Ethan, I wish every sales person is like Ethan, he is amazing, and really informs you of different types of fragrances from new to even old, the help made me choose a really nice fragrance. many many thanks ETHAN
1 novembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Bad experience wouldn’t go back
I visited the branch in the bullring yesterday which was the 31st October at around 1030 to make a purchase for my husband and myself but was ignored by the member of staff. Initially there was only one staff on an asian lady who refused to acknowledge me and served another lady first. eventually a second girl came out with blonde hair who serving other customers and I asked her for help, she said she was with other customers and she’d come and help me which she did. When I said to her that I was there before the other customer she tried to justify the asian lady’s actions by saying she hadn’t seen me as they were busy. The asian lady tried to say that she’d not ignored me on purpose but I know she did has the other customers had come in after me and she’d blanked me.
The blonde girls service was great and when I said to her that I’d been waiting ages but the older Asian lady couldn’t be bothered she once again tried to protect the other member of staff by saying that when it’s busy you don’t always see who next but i do think she was just trying to make excuses for the older lady behaviour who has now left to go serve other customers. This is the first time I shopped there and it will be the last and I would only go back if I saw the blonde girl there in future I’ll shop at boots or fragrance shop.
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
We appreciate you taking the time to share your experience. We're sorry to hear that you felt ignored and that the service did not meet your expectations. We'll address this with our team to ensure a more welcoming environment for all customers. We value your feedback and hope to improve. If you would like to share your experience with our team, please pop in touch via email at reviews@theperfumeshop.com
The Perfume Shop
Ethan provided great customer service…
Ethan provided great customer service and showed a range of different fragrances which helped me pick the correct sent for me!
Ethan also gave me other recommendations for futures purchases
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Good customer service from Elizabeth
Good customer service from Elizabeth, very willing to help, thank you.
28 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Elizabeth was so lovely today
Elizabeth was so lovely today. Excellent service.
25 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
A massive thank you to Clariese for her…
A massive thank you to Clariese for her unwavering help and patience during our time at The Perfume Shop.
Clariese deserves recognition for her professionalism and guidance.
We came in to buy x1 gift and ending up purchasing x2 gift sets and x1 aftershave thanks to Clariese - she made our shopping experience!
We hope she receives the recognition she deserves.
27 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Bullring 112
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
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