Elaine was incredibly lovely and helpful when I needed to buy perfume for my sister’s birthday. Highly recommend buying from here!
L'entreprise a répondu
Établissement
Changer d'établissement4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Voir plus
L'entreprise a répondu
Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Voir plus
L'entreprise a répondu
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Royaume-Uni
4,9
Excellent
152 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was met by Taz who was very welcoming…
I was met by Taz who was very welcoming and showed me a wide variety of options. Very swift and lovely service
5 juin 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Taz was great in helping me find a…
Taz was great in helping me find a cologne for my boyfriend. Quick and friendly service
5 juin 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Fabulous service by Aaliyah
Fabulous service by Aaliyah, super friendly and helpful.
30 mai 2025
Avis spontané
Very good customer approach
Realistically, i use perfumes for my little hustle, and have been going to shop in various places that sells perfumes, but for awhile and till dates shopping in perfumes shop, there is a lady called ( Nathachia ) that works in St,davis mall in Cardiff, she's very and very magical with a good customer approach that make me never to stop shopping in that shop.
30 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Most amazing perfume shopping experience
Just had the most amazing perfume shopping experience with a young lady called Aaliya. She listened to me and knew exactly what I wanted for a new summer scent. She took her time with me and nothing was a hassle at all. To finish it off she gift wrapped it so perfectly. Can't recommend the perfume shop and a huge shoutout to the Aaliya for making my experience so enjoyable! Looking forward to coming back soon! Highly recommend the Cardiff store
22 mai 2025
Avis spontané
Elaine was fab and had excellent…
Elaine was fab and had excellent customer service, very friendly. Would recommend you visit the perfume shop and will for sure be retuning
19 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
I recently visited the St David’s…
I recently visited the St David’s branch of the perfume store to find a gift for my loved one. With so many great choices, I felt a bit overwhelmed. Thankfully, Aaliya was there to help. She was incredibly professional, knowledgeable about the different perfumes, and had a great sense of what would suit my needs. Her interaction with me was not only helpful but also genuinely fun! She made the whole experience enjoyable. Thank you, Aaliya! 🥰
14 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Taz was helpful, quick and friendly
Went in with a niche ask and Taz knew exactly what I was talking about, super quick and helpful.
9 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Réponse de The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Lovely saleslady
Lovely saleslady, natasha. Extremely helpful and very friendly x
7 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Lovely employees, great store
Visiting this store today was an absolute pleasure, I was served by a Welsh girl called eilisha or eiliana (not sure if that’s correct but I remember her name was spelt with an Ei) she was absolutely amazing and so understanding and patient! Really showed me how different perfumes stand out and was overall so wonderful, thank you so much. Will be returning :)
3 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
I came for gifts and Taz helped me find…
I came for gifts and Taz helped me find 2 perfect gifts for my family. I'm extremely happy with the service I received and Taz really excelled herself. She is an asset to your company.
2 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Tasha was very helpful and didn't mind…
Tasha was very helpful and didn't mind letting me smell all the different fragrances before I made my decision. She also told about the offers they currently had in store.
2 mai 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Outstanding service especially as at a…
Outstanding service especially as at a reallytim Taz was amazing !
30 avril 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great servive from taz
30 avril 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience at this…
I had a great experience at this branch. They always have great deals. Taz is extremely professional and very helpful.
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Tasha was very friendly and helpful…
Tasha was very friendly and helpful finding me the perfume I wanted and for the right price. Thanks so much for your help
28 avril 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Aallya at the shop was so helpful
Aallya at the shop was so helpful, even though I was indecisive!
26 avril 2025
Avis spontané
Réponse de The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.