The Perfume Shop - Clacton On Sea SD 537 Avis 

My item that I had purchased was stolen in the post . Your staff were after a visit to the shop and very long phone call put it right
Thank you

Excellent customer service and assistance, item i wanted was not stocked so it w3as ordered in store and delivered to my home

Very good service quick delivery well worth it

The staff were so helpful

Myself and my daughter had a wonderful experience in store today, absolutely beautiful customer service by Sharon, huge array of perfumes we had wanted to try instead of just reading about, the lady was amazingly helpful, lovely chatty and smiley and really helpful

Was served by 2 super helpful ladies called Clair and Lauren at the Clacton store. As a result of their help, I spent over £150 on different products. Thanks ladies!! 5 star service!

purchased 2x Savage in store (will be sent on product replenishment) - £148.80
items never arrived went in store they said they cant do anything ring customer service, was in queue for customer service 1hr+ before I got through, once through gave them the information lady on other ends tone was short and is if I'm wasting her time, she said hold she will check, 20mins on hold they hang up. Rang once again today giving them benefit of doubt maybe something happened due to signal loss, same again in queue for 40mins+ get through give them my details though they didn't seem to be listening much as I intentionality mumbled information and they didn't ask me to repeat just said okay great thank you ill check and yet again silence then they hang up. very poor.

Staff in the perfume shop are always so friendly and knowledgeable, had a good experience in the perfume shop in superdrug in clacton on sea today, always good discounts going too. Kate and her two colleagues were a great help!

Lauren who works in the Perfume shop in Superdrug Clacton on sea was absolutely amazing she is such a kind hearted woman who helped me out today honestly I couldn’t thank her enough today she is truly and a fantastic lady! Lauren if you see this thank you again for today and what you did for me

served by a lovely helpful lady called frances who went above and beyond selecting me a beautiful scent . Would definitely return for future purchases.

Went in to have a look at some perfume in the store while away on holiday. Was served by Fran and she was brilliant. Her customer service was second to none. I asked about a few and she helped me but then left me to browse and smell different fragrances. What I really liked, is I never felt pressured to buy anything and she didn’t hover over me, like you get in some shops. When they hover I always feel uncomfortable and end up walking out not buying anything. Fran was friendly and helpful the whole time, letting me smell different testers and I ended up purchasing two bottles. Thank you Fran.

I would highly recommend the perfume shop in Clacton. Range of products is excellent.
Cheryl and Lauren are friendly, very helpful and provide an excellent customer experience

The moment I walked in on Thursday the 14th of August at 16:37 I was greeted with a welcoming smile. The lady who served me ensured I got what I was after with no problems. She answered all my questions and was incredibly helpful. She provided me with a points card as I didn’t already have one. I can’t make out her name on the receipt. I think it’s fran. She is an asset to the company and is one of the main reasons I’ll be coming back.

The whole team were lovely and super helpful.
Knowledge and advice on all the products was great. Really appreciate their time today and shout out to Hayley who was the lovely lady who served us. Thanks again and all the best. Cheers

Lauren really went above and beyond selling her items, I was really indecisive of what to get and she really had the patience to help me in making a decision, she was very polite and helpful, credit to the team at Clacton store.

This has been my local shop for years...love it. Did my last shopping on 04 of August served by Sharon. She is always patient smiley and very helpful. Never to much to give advice or good laugh haha. Will be coming back there again and again. See you soon.

Lauren is an amazing sale advisor. Also welcoming and more than happy to help with anything you may need

The customer service is great and the atmosphere was good and they were very nice. Fran sold me some aftershave and it was great go me the right thing

Made an instore purchase and the Perfume Shop server was really helpful, professional and friendly; this was at the Clacton on Sea store and her name was Sharon. She helpfully gave me information about a new release perfume and, when I asked about one of my favourite perfumes, she found what I was looking for and informed me about the special offer price. As a wheelchair user, I felt listened to and valued as a customer. Highly recommend this store.

I had such a great experience at The Perfume Shop in Clacton-on-Sea! Lauren was absolutely lovely – so friendly, helpful, and knowledgeable. She really took the time to help me find the perfect new perfume for summer, and I couldn’t be happier with my choice. Great customer service and a really welcoming atmosphere. Highly recommend!