I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9 Trinity Square,, CO1 1JR COLCHESTER, GB
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I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile New team leader Chantelle has been amazing and helped with with every... Voir plus
L'entreprise a répondu
Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
L'entreprise a répondu
The “ Perfume Shop” was on the ball. Shame about your conveyor Royal Mail, they took 2 attempts to deliver as the first they failed with a pathetic excuse.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
9 Trinity Square,, CO1 1JR, COLCHESTER, Royaume-Uni
4,9
Excellent
144 avis
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Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jules is a jewel
What a wonderful experience I had today. Julie was amazing and so helpful. She has such a bubbly personality and showed me many perfumes that I loved. Just a shame I couldn't have bought them all but I will definitely be returning to the Colchester store. She is truly an asset to your company. A beautiful lady with a beautiful personality.
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Julie was very lovely and patient with…
Julie was very lovely and patient with helping us find the perfect fragrance 🥰 had a fantastic experience & will definitely go to the Colchester store again
28 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent friendly service and help at…
Excellent service and help at Colchester. Thanks Jules
26 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a very cheerful and wonderful…
Had a very cheerful and wonderful experience with Jules. Loved the service
26 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Niamh who was so…
I was served by Niamh who was so insightful and helpful. By listening to what I wear she was able to make recommendations which were exactly what I was looking for. I have come out with a new perfume I’m in love with.
25 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Chantelle Colchester absolutely lovely
Chantelle Colchester absolutely lovely, bubbly, friendly and helpful thanks
22 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
India from the Colchester branch was…
India from the Colchester branch was very knowledgable and friendly. Thank you!
19 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Personable experience
Served by India and she was lovely, friendly and incredibly helpful. Choosing a new scent is tricky and she was honest with her feedback which we value as an experience. Thank you.
18 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Julie from colchester
Julie from colchester, beautiful service, funny, really helpful with my questions and helped me make a good decision.
14 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India was amazing and customer service…
India was amazing and customer service was 10/10
9 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly Customer Service
My mum and I were unsure what perfume to buy for my dad but Chantelle was very helpful in narrowing our decision. She was very welcoming and made friendly small talk. :)
7 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume shop Colchester
I visited to get a certain aftershave for myself and they had a sale on at the time of visiting. India helped me and recommend me a different aftershave made by the same brand and it was better than the one I usually buy, there was a huge amount of discount on it which was a bonus. Since using this new aftershave I have received a lot of good compliments from people I know and don’t know. I will definitely be visiting again when I run out, thank you India for your help and kindness and I look forward to seeing you soon. :)
3 juin 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chantelle served us today
Chantelle served us today, she was really polite and joyful. Amazing service
7 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
India was very patient and polite
India was very patient and polite. My friend and I had lots of questions and she answered every question with a smile on her face. We love perfume shopping and India made it a lovely experience
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a lovely experience in the store…
We had a lovely experience in the store at in Colchester. India you were amazing and very patient, thank you.
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind and helpful staff. Chantelle
Chantelle was really helpful in finding us the right perfume. Thank you
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chantelle was amazing!
Chantelle was amazing!! Lots of patience with our 11 year old son choosing his first aftershave!! And changing his mind over and over! She shared with us the best thing for his sensitive skin. Great customer service! Thank you ☺️
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely customer service from Chantelle…
Lovely customer service from Chantelle in Colchester
5 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was Fantastic
It was Fantastic, shopped in Colchester high street Jules is amazing, helped me for an hour, I will not go into the store without her there. Also India was great.
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Colchester 189
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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