My wife and I decided to finally treat ourselves to some expensive perfumes and had no idea what to look for, luckily for us we found Sue! who was absolutely amazing she knew exactly what we wanted wi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPlatinum Drive, GL20 7FY Tewkesbury, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just visited the Cotswolds Branch and met the lovely Sue. Wanted to try something different and she paired me up with something I liked just by telling her my usual! Great friendly service. Thanks Sue... Voir plus
L'entreprise a répondu
Hazel approached us as soon as we entered, she asked us what perfume we liked and made recommendations based on those. She worked out the cheapest deal for us with the perfume we ended up buying. The... Voir plus
L'entreprise a répondu
Staff were very polite and helpful however, they did send it to the wrong address. A facebook user was honest enough to contact me and I had to collect it myself.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Platinum Drive, GL20 7FY, Tewkesbury, England, Royaume-Uni
4,6
Excellent
27 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thanks tanay for helping me find the…
Thanks tanay for helping me find the perfect scent and to Hazel for gift wrapping for free this store is lucky to have you two. Absoulty amazing customer experience
22 août 2025
Avis spontané
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hello,
We appreciate your positive feedback! We are so glad that you had such a wonderful experience in our store, and we thank you for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Customer service is absolutely good.
Customer service is absolutely good.
Tanay
22 août 2025
Avis spontané
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Very welcoming and very attentive…
Very welcoming and very attentive staff. Hazel was lovely and helpful.
22 août 2025
Avis spontané
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hi,
Thanks for your review. We appreciate you! Thank you for choosing us to shop with.
The Perfume Shop
Hazel approached us as soon as we…
Hazel approached us as soon as we entered, she asked us what perfume we liked and made recommendations based on those. She worked out the cheapest deal for us with the perfume we ended up buying. The store manager Hannah was also very helpful. All staff were very friendly and made for a great experience.
19 août 2025
Avis spontané
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hi,
Thanks for your feedback. It's great you had a positive experience!
The Perfume Shop
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hi,
Thanks for your review. It's great to hear you are happy with your recent experience. Thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Went it my local retailer
Went it my local retailer, unfortunately didn't have the item I wanted in stock so they said we can get you a store to home next day delivery, The item arrived the next day as promised.
Very helpful and friendly staff, great service, will definitely use again 👍
25 juillet 2025
Réponse de The Perfume Shop - Cotswold's Designer Outlet 378
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.