Staff were very helpful, offering good advice and options. We were able to use my blue light card to get discount. Delivery very good , arrived when expected.
Établissement
Changer d'établissementSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Voir plus
L'entreprise a répondu
Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Voir plus
L'entreprise a répondu
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service. Amazing help getting what we needed with our budget. Tracy was great 👍

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
Went in to get a gift for my mother
Went in to get a gift for my mother and Diane was incredibly helpful in helping me choose what scent to get her very pleased with the service

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
I went into the shop looking for a…
I went into the shop looking for a Pacific perfume and the lady named Holly behind the counter was very helpful which made my purchase alot more easier i fount her very easy to talk to she listened well as i described the perfume i was after and she was very knowledgeable about all the different types of perfumes in the shop ! :)

Réponse de The Perfume Shop - Derby 345
Had a great experience here with holly
Had a great experience here with holly.
Knew exactly what I was looking for and made me want to visit again. Couldn’t recommend any more. 10/10 service

Réponse de The Perfume Shop - Derby 345
Paige was really nice and great service
Paige was really nice and great service

Réponse de The Perfume Shop - Derby 345
Great staff members
Great staff members, especially holly, lovely and kind and very helpful

Réponse de The Perfume Shop - Derby 345
Lovely woman named holly
Lovely woman named holly
Helped me
Amazing customer support
Will be coming again

Réponse de The Perfume Shop - Derby 345
I met the nicest attendants Page and…
I met the nicest attendants Page and Holy. I had a good experience

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
Very good service customer service…
Very good service customer service from Holly.

Réponse de The Perfume Shop - Derby 345
Great staff and knowledgeable
Great staff, lots of knowledge of products. Ended up spending more than I intended. Very helpful when you don’t know what you want to buy. Will be buying here again.

Réponse de The Perfume Shop - Derby 345
Great service and very helpful
Great service and very helpful. Many thanks to Diane.

Réponse de The Perfume Shop - Derby 345
Great service today from Holly
Great service today from Holly, very knowledgeable and friendly. Thanks ☺️

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
Tracey was very helpful with us while…
Tracey was very helpful with us while we was out trying to find our perfumes for our special day and helped us along our way to make a decision. Both staff in store were polite and helpful and gave us as much time as we needed

Réponse de The Perfume Shop - Derby 345
Great experience
came in yesterday to choose a new perfume because i was getting bored of my old ones, I was served by paige who helped me pick my new fav
Thanks

Réponse de The Perfume Shop - Derby 345
Tracey was fab!
Tracey was so friendly and helpful, and she went out of her way to help me find a perfume I absolutely love! Couldn’t be happier with the service.

Réponse de The Perfume Shop - Derby 345
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







