Staff were very helpful, offering good advice and options. We were able to use my blue light card to get discount. Delivery very good , arrived when expected.
Établissement
Changer d'établissementSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Lisez les avis des autres
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Voir plus
L'entreprise a répondu
Was served by the lovely Tia. She was so knowledgeable and friendly and helped me straight away find the exact perfume I was looking for. Had such a wonderful experience with her, will definitely be... Voir plus
L'entreprise a répondu
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Royaume-Uni
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Respectful workers
Respectful workers. Would recommend to other customers. Good service

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
Level 2 Carla 🤩
We've been served on level 2 by Carla and she was great! Helped us to pick the right gift and assisted with the 20% discount. She gift wrapped the aftershave into a lovely packaging. Highly recommend the service

Réponse de The Perfume Shop - Derby 345
Amazing Customer service
A big thank you to Paige, who helped me select a gift for our friend. Im not a perfume person, but she made it easy to select.

Réponse de The Perfume Shop - Derby 345
I cam in not knowing fully what I…
I came in not knowing fully what I wanted, But Tracy was a massive Help & helped me pick out a birthday gift for my friend, Thank you!x

Réponse de The Perfume Shop - Derby 345

Réponse de The Perfume Shop - Derby 345
Was served by Paige
Was served by Paige. She recommended paco Rabanne phantom. Walked out thinking hell yeah I smell great. Will be returning!

Réponse de The Perfume Shop - Derby 345
Very large tank you to Paige for…
Very large tank you to Paige for rekomending the good girl perfum to me. New fav scent xx

Réponse de The Perfume Shop - Derby 345
Great experience in the perfume shop…
Great experience in the perfume shop yesterday , the staff were very helpful in helping me choose a new perfume, will definitely be back ☺️

Réponse de The Perfume Shop - Derby 345
The perfume shop Derby Level 2
I was served by Paige and she was very polite & helpful.

Réponse de The Perfume Shop - Derby 345
Experience
Holly was amazing help, I came in with a budget and she recommended me the top products and helped me stay within the budget. She made me feel very welcomed.

Réponse de The Perfume Shop - Derby 345
Rezuan was very accommodating to my…
Rezuan was very accommodating to my particular nose! She’s great and I appreciate her help today

Réponse de The Perfume Shop - Derby 345
Lady was very nice and straight to the…
Lady was very nice and straight to the point. Very good service would hoghly recommend anyone else buying perfumes to shop at The perfume shop

Réponse de The Perfume Shop - Derby 345
Gift shopping
I popped by the perfume shop looking for a gift for my partner, there's a lot of choice and can be overwhelming if your not a fragrance fanatic, I spoke with a lady called Holly who was knowledgeable with the scents and great at recommending difference perfumes.

Réponse de The Perfume Shop - Derby 345
customer service was excellent dianne…
customer service was excellent dianne the woman that served me was so polite and patient.

Réponse de The Perfume Shop - Derby 345
Customer service, done brilliantly
On this occasion, I had the absolute pleasure of being assisted and served by Diane; she was ever so warm, friendly and helpful in helping me decide on a fragrance. Her knowledge of scent profiles and saintly patience made both shopping the best deal of my signature favourite, and looking for a new fragrance to try, a delight. Her enthusiasm for helping really went a long way. I can’t recall an experience of shopping here that hasn’t left me feeling uplifted - thanks to the brilliant standard of customer service that she, and her fellow colleagues at this store, consistently give. A big thank you and credit to Diane, and all at the Derby store!

Réponse de The Perfume Shop - Derby 345
The experience was absolutely amazing…
The experience was absolutely amazing they helped me pick out my big wedding day perfect honestly the best service

Réponse de The Perfume Shop - Derby 345
Diane was lovely has ever to me
Diane was lovely has ever to me. Very knowledgeable. Love coming in store has I get the personal care. Thank you.

Réponse de The Perfume Shop - Derby 345
Excellent customer service
Excellent customer service, dealt with Holly here a few times and always knows what to recommend based off previous purchases and whats new!

Réponse de The Perfume Shop - Derby 345
Fantastic Customer Service from Holly
Fantastic Customer Service from Holly! Took great care of me and made sure that I had the best experience! Very efficient and communicates very well. Holly Helped me identify my preferences and what would suit and match best for what. Great upselling and very good at picking my brain with what I like or suits best. Overall, top notch 10/10 quality service!!!
Thanks Hollyyyy!!!!❤️🫶🏾

Réponse de The Perfume Shop - Derby 345
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