I was assisted by Anika, she was absolutely amazing and helped us find the right perfume we had been looking for for ages. Love perfume shop! Such good customer service
Établissement
Changer d'établissementc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
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Lisez les avis des autres
Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
L'entreprise a répondu
Visited today and the lady Anita was so helpful and lovely, very pleasant and made shopping for perfume so easy
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, Royaume-Uni
4,9
Excellent
247 avis
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Visited today and the lady Anita was so…
Visited today and the lady Anita was so helpful and lovely, very pleasant and made shopping for perfume so easy
26 juillet 2026
Avis spontané
Emmanuel is hardworking
Emmanuel is hardworking, reliable, and always approaches his work with a positive attitude.
25 juillet 2026
Avis spontané
Emmanuel in the hill street centre shop
Emmanuel in the hill street centre shop was so lovely and helpful. Really made my day
25 juillet 2026
Avis spontané
I was assisted by Anika
I was assisted by Anika, she was absolutely amazing and helped us find the right perfume we had been looking for for ages. Love perfume shop! Such good customer service
24 juillet 2026
Avis spontané
Niki was lovely helped me pick what…
Niki was lovely helped me pick what scent and was so understanding
22 juillet 2026
Avis spontané
I was attended to by Anika
I was attended to by Anika. She is professional about her job
20 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Came in to find something totally new…
Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely helpful
Extremely helpful, fantastic support and very friendly! Nicky
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was worried about the perfume to…
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . Thank you guys !
1 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
I visited the store today and they was a lovely lady called Anika and she was serving another customer. She explained that she would not be very long. She had amazing customer service. She looked everywhere for the right perfume.
30 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience was great
Experience was great. Anika helped me alot in choosing the perfume. She was so nice to me
29 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Manual is a lovely man helped me pick…
Manual is a lovely man helped me pick out my perfume fantastic from Middlesbrough
26 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into buy a Fathers Day gift
Came into buy a Fathers Day gift, the person working there called Emmanuel was extremely helpful, polite, kind and was great at recommending products. Great Staff!!
21 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super friendly staff
Super friendly staff. Maddison was a great help, thank you! ☺️
20 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki was very helpful and professional
Niki was very helpful and professional, patient with us. Took our time but she served us great. Had an amazing experience.
20 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by Niki today
We were served by Niki today. She was an amazing help. Very educated on the perfumes. I didnt feel pressured into buying, although i did purchase. Wonderful.
19 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by Emmanuel
Amazing customer service by Emmanuel, very professional and had a big smile on .
14 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service from Maddison at the Middlesbrough store!
I visited the store to sample a few perfumes I had shortlisted on the app, and I had the absolute pleasure of being helped by Maddison. She was incredibly patient and helpful, letting me sample all of my choices alongside several other fantastic recommendations without ever making me feel rushed.
When I mentioned I was purchasing these as gifts for my family back in India, she went completely above and beyond by tossing in some lovely extra gifts for them. Exceptional customer service like this is rare to find on the high street these days. Maddison is an absolute credit to the team, and I will definitely be returning. Highly recommend!
1 juin 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel customer service is really…
Emmanuel customer service is really professional and helped me with the selection of the right perfume for me, I really appreciate his support.
31 mai 2026
Avis spontané
Réponse de The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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