The Perfume Shop - Liverpool 49 Avis 

143
TrustScore 5 sur 5

4,9

38 Dawson Way, St. John�s Centre, L1 1LJ LIVERPOOL, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service as always never go anywhere else. They really are experts and not just trying to sell you the most expensive thing for commission like other retailers. Always have a smile on their fac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow the ladies in the perfume shop in St John’s shopping centre were absolutely amazing, they couldn’t do enough for me especially Vicky! They helped me with lots of perfumes deciding which one was b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughters wanted to buy me perfume for a birthday present (my birthday was the day before yesterday). The service we received from Leah at Liverpool St John's branch was outstanding. She was frien... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • 38 Dawson Way, St. John�s Centre, L1 1LJ, LIVERPOOL, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(143)

36 121 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Leah was very friendly and helped me…

Leah was very friendly and helped me decide best scent for the summer.
Absolutely loved it.Amazing job by yeah.
Thank u

18 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good service

Service was good and fragrance was wrapped free of charge.

12 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely service from Holly very helpful x

9 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Good service

7 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing

Amazing customer service by the girls nothing was too much to ask for. Would highly recommend the shop to visit

7 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Value for money with good service

Was served by Vicki in Liverpool St John's Centre. She was lovely. And got my Pascal Collection with the 20% discount its worth every penny❤️

5 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent customer service and Despo…

Excellent customer service and Despo gave me such a warm welcome and service.

5 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The cashier Emily was so helpful and…

The cashier Emily was so helpful and kind and made the experience amazing. She got the perfect perfumes for me wirh efficiency

4 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kelly was amazing gave me over five…

Kelly was amazing gave me over five choices of different scents
Very impressed x x

4 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great experiance very friendly staff…

Great experiance very friendly staff vicky is brilliant

3 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, really nice. The prices are very reasonable, and it’s a lovely place ❤️

3 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The customer service was amazing

The customer service was amazing, felt comfortable expressing what I wanted

3 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The staff were very helpful

The staff were very helpful, and really made my experience great couldn’t have thanked them enough thank you

3 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Perfect experience lovely service quick…

Perfect experience lovely service quick and fast

3 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kelly great help

Kelly great help

2 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kelly was very helpful

Kelly was very helpful! Made choosing a new scent very easy

2 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kelly was really lovely and so helpful…

Kelly was really lovely and so helpful ! Helped us pick the perfect perfume with free gift wrapping just for this fab customer service I will 100% be returning soon !

31 janvier 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

The staff are always friendly and very helpful.

The staff are always friendly and very helpful

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great customer service from Holly

Great customer service from Holly. Would visit again.

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Kelly was very helpful and kind.

30 janvier 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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