Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... Voir plus
L'entreprise a répondu
38 Dawson Way, St. John�s Centre, L1 1LJ LIVERPOOL, GB
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Came in today (6th June) looking for a aftershave for my boyfriend. I knew the smell but didn’t know the name or what it looked like so I was struggling trying to figure it out! I was served by... Voir plus
L'entreprise a répondu
Amazing service as always never go anywhere else. They really are experts and not just trying to sell you the most expensive thing for commission like other retailers. Always have a smile on their fac... Voir plus
L'entreprise a répondu
Wow the ladies in the perfume shop in St John’s shopping centre were absolutely amazing, they couldn’t do enough for me especially Vicky! They helped me with lots of perfumes deciding which one was b... Voir plus
L'entreprise a répondu
My daughters wanted to buy me perfume for a birthday present (my birthday was the day before yesterday). The service we received from Leah at Liverpool St John's branch was outstanding. She was frien... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
38 Dawson Way, St. John�s Centre, L1 1LJ, LIVERPOOL, Royaume-Uni
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Leah was very friendly and helped me decide best scent for the summer.
Absolutely loved it.Amazing job by yeah.
Thank u

Réponse de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49
Amazing customer service by the girls nothing was too much to ask for. Would highly recommend the shop to visit

Réponse de The Perfume Shop - Liverpool 49
Was served by Vicki in Liverpool St John's Centre. She was lovely. And got my Pascal Collection with the 20% discount its worth every penny❤️

Réponse de The Perfume Shop - Liverpool 49
Excellent customer service and Despo gave me such a warm welcome and service.

Réponse de The Perfume Shop - Liverpool 49
The cashier Emily was so helpful and kind and made the experience amazing. She got the perfect perfumes for me wirh efficiency

Réponse de The Perfume Shop - Liverpool 49
Kelly was amazing gave me over five choices of different scents
Very impressed x x

Réponse de The Perfume Shop - Liverpool 49
Great experiance very friendly staff vicky is brilliant

Réponse de The Perfume Shop - Liverpool 49
Lovely staff, really nice. The prices are very reasonable, and it’s a lovely place ❤️

Réponse de The Perfume Shop - Liverpool 49
The customer service was amazing, felt comfortable expressing what I wanted

Réponse de The Perfume Shop - Liverpool 49
The staff were very helpful, and really made my experience great couldn’t have thanked them enough thank you

Réponse de The Perfume Shop - Liverpool 49
Perfect experience lovely service quick and fast

Réponse de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49
Kelly was very helpful! Made choosing a new scent very easy

Réponse de The Perfume Shop - Liverpool 49
Kelly was really lovely and so helpful ! Helped us pick the perfect perfume with free gift wrapping just for this fab customer service I will 100% be returning soon !

Réponse de The Perfume Shop - Liverpool 49
The staff are always friendly and very helpful

Réponse de The Perfume Shop - Liverpool 49
Great customer service from Holly. Would visit again.

Réponse de The Perfume Shop - Liverpool 49

Réponse de The Perfume Shop - Liverpool 49
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