Would have given five stars but disappointed to find out could not use my reward points as I had 20% discount on my purchase. Reward points should be able to use whenever you chose with no strings at... Voir plus
L'entreprise a répondu
Unit 330B, Almondvale South, The Centre, EH54 6NB LIVINGSTON, GB
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Would have given five stars but disappointed to find out could not use my reward points as I had 20% discount on my purchase. Reward points should be able to use whenever you chose with no strings at... Voir plus
L'entreprise a répondu
First time in your Livingston Centre store and won't be out last. What a truly wonderful experience we had. We arrived just after 9am and met by the lovely Aurora, who could not do enough to h... Voir plus
L'entreprise a répondu
Thank you to lorna in the almondvale south shop Livingston. She could not have been more helpful or patient. When in for aftershave for my son and she helped me pick one and I ended up buying a few ot... Voir plus
L'entreprise a répondu
Courtney was amazing and so helpful she was patient with us today. My dad wanted to get my mum a lovely perfume that she will love for her birthday . She was so helpful with helping us choose the p... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 330B, Almondvale South, The Centre, EH54 6NB, LIVINGSTON, Royaume-Uni
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Isabell was fantastic. Spent lots of time helping narrowing down aftershave’s. How customer service should be

Réponse de The Perfume Shop - Livingston 300
I'm a tourist from Minden, Germany. I was looking for a very special perfume because I had a very romantic dinner night with my now!! fiancé. When I went to the perfume shop in Livingston, Mason was able to help me in the best way possible. I told him what notes I like and what I was looking for and I wanted something that not everybody else has. He gave me several options and he was so nice and really kind and helpful. I felt very welcome here. My new favorite perfume: Zadig and Voltaire this is her!!!! I am obsessed! Thank you Mason!

Réponse de The Perfume Shop - Livingston 300
The service provided by the staff here is so good. I was very impressed with the suggestions by staff and personified ribbon service is sooo amazing 👏

Réponse de The Perfume Shop - Livingston 300

Réponse de The Perfume Shop - Livingston 300
Amazing service by Elma. Very welcoming and a credit to the store.

Réponse de The Perfume Shop - Livingston 300
Im very thankful to Ewa and Jaimee and would highly recommend to buy from this shop. They've been extremely helpful.

Réponse de The Perfume Shop - Livingston 300
Great service from Livingston, recommended a few aftershaves for my son

Réponse de The Perfume Shop - Livingston 300

Réponse de The Perfume Shop - Livingston 300
Ewa was very helpful helping me find the perfect perfume for a present.

Réponse de The Perfume Shop - Livingston 300
Excellent customer service as soon as I walked in. Welcomed into the store and offered help straight away. The staff helped me choose a perfume I'd never have tried without their suggestions.

Réponse de The Perfume Shop - Livingston 300
Eva was a very helpful assistant lucky to have her great asset to the shop

Réponse de The Perfume Shop - Livingston 300
Brilliant customer service. Eva was very helpful and friendly.

Réponse de The Perfume Shop - Livingston 300
Great service very helpful 👏
Thank you Jaimee .

Réponse de The Perfume Shop - Livingston 300
Ewa was helpful and too kind. A million thanks

Réponse de The Perfume Shop - Livingston 300
I still haven't received my delivery. Ordered it on the 13 th January and it's still not here but you send me a questionnaire asking how you did - wow!!
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