The girls in the shop were so helpful, I have all my perfume from the Perfume Shop, Merry Hill Dudley in the west mids. Especially at Christmas when I buy my two daughter's presents and also my son... Voir plus
Établissement
Changer d'établissementUnit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW MERRY HILL, GB
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On Wednesday 23rd September, I visited the Perfume Shop at the lower mall in Merry Hill, Brierley Hill. I visited with my sister who wanted to purchase a new aftershave for her partner but she was uns... Voir plus
L'entreprise a répondu
Today I was looking for a purfume to purchase for my mothers birthday Natalie who assisted me today she was extremely professional and asked me all the right questions which lead me to buy another per... Voir plus
L'entreprise a répondu
Friendly, approachable and helpful member of staff, apologised for being busy and me having to wait for service but kept me informed of my position and didn't leave me hanging around. Provided me with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW, MERRY HILL, Royaume-Uni
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Today I was shopping at the perfume…
Today I was shopping at the perfume shop and the merry hill branch and the ladies Natalie and Ashley served me. They were welcoming and very helpful I couldn’t ask for better service. Natalie wrapped my gift so beautifully I left smiling from ear to ear thank you ladies!

Réponse de The Perfume Shop - Merry Hill 38
I had such a lovely experience with…
I had such a lovely experience with Millie! She was incredibly patient, kind, and genuinely helpful throughout she took the time to answer all my questions with a smile and made me feel comfortable Millie also gave me amazing recommendations, including a beautiful perfume I ended up loving her customer service was top tier you can tell she really cares. Thank you so much, Millie!

Réponse de The Perfume Shop - Merry Hill 38
Great place to shop
I love shopping in the perfume
Shop and it’s great when u get discounts online.

Réponse de The Perfume Shop - Merry Hill 38
Amazing service from Natalie gift…
Amazing service from Natalie gift wrapped my Sons Aftershave with personalised Ribbon so beautiful
She was so helpful & Pleasant x

Réponse de The Perfume Shop - Merry Hill 38
I was served by Kathy today who greeted…
I was served by Kathy today who greeted me was very helpful, providing excellent customer service and helped me choose the right fragrances.

Réponse de The Perfume Shop - Merry Hill 38
Libby was Amazingg!
Lovely service by Libby, it was so easy shopping at the store and she was really fun and quick 👍.

Réponse de The Perfume Shop - Merry Hill 38
Great customer service
Natalie was an amazing help, help me find a scent I liked in one of my fave brands of perfume as didn’t have the one I normally get. Great customer service and support

Réponse de The Perfume Shop - Merry Hill 38
Come to this shop all the time and…
Come to this shop all the time and there always helpful and friendly. Served by Lauren today.

Réponse de The Perfume Shop - Merry Hill 38
Amazing service downstairs saved poor upstairs experience
Libby, Millie and Mel in the downstairs merry hill store were amazing. I did go upstairs first but was told the perfume I wanted was out of stock and I should look online. I tried the other store by chance and the girls were so helpful in making sure I had everything I needed. Best customer service I’ve had in a while, super friendly and positive even on a very busy Saturday! Don’t usually get my perfume here but will 100% come back - thanks so much! ☺️
Lovely experience today
Lovely experience today! Megan was super helpful and polite! Thank you x

Réponse de The Perfume Shop - Merry Hill 38
Great customer service
Thank you to Millie and Libby for your advice and lovely customer service. Would highly recommend this store ☺️

Réponse de The Perfume Shop - Merry Hill 38
Just popped in to buy my wife a…
Just popped in to buy my wife a surprise gift, Milly and Libby were amazing with gift suggestions. Definitely great customer service from the both of them.

Réponse de The Perfume Shop - Merry Hill 38
Absolutely amazing customer service…
Absolutely amazing customer service from Libby and Millie - went over and above to help us with our daughter’s birthday surprise! Will definitely recommend especially for those who can’t wrap a gift to save their lives (hint hint to my husband 😉)

Réponse de The Perfume Shop - Merry Hill 38
From the second i entered the perfume…
From the second i entered the perfume shop merry hill i was assisted by a lovely lady named natalie who was great help from start to finish couldnt have asked for more thankyou

Réponse de The Perfume Shop - Merry Hill 38
Nat and Millie were super friendly
Nat and Millie were super friendly - came out with lots of ideas and suggestions. Was recommended a lovely cherry fragrance which smells fab :)

Réponse de The Perfume Shop - Merry Hill 38
Steph and Milli Thank you so much for…
Steph and Milli Thank you so much for today
Exceptional and flawless customer service
Numan

Réponse de The Perfume Shop - Merry Hill 38
Millie has served me today and was…
Millie has served me today and was really friendly and helpful!

Réponse de The Perfume Shop - Merry Hill 38
Lily and Meg went above and beyond to…
Lily and Meg went above and beyond to find the best fragrance for us - top service, thank you!

Réponse de The Perfume Shop - Merry Hill 38
Lilly and Meg were really lovely and…
Lilly and Meg were really lovely and made our experience so fun! They took their time helping us out and it was the highlight of my day today thank you perfume shop x

Réponse de The Perfume Shop - Merry Hill 38
Absolutely lovely experience with…
Absolutely lovely experience with Millie and Megan! Been going there for 2 years lovely staff!

Réponse de The Perfume Shop - Merry Hill 38
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