I received excellent customer service from a young lady called Steph in the Cleveland Centre branch of the Perfume shop. She was professional, very helpful and friendly plus advising me of the discou... Voir plus
Établissement
Changer d'établissement9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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Lisez les avis des autres
I visited the Cleveland Centre store today and was served by Grace. She was very attentive, helpful and friendly. We tried a number of fragrances and she let me take my time in choosing a gift set. Th... Voir plus
L'entreprise a répondu
Excellent customer service by Simran .I am glad to always purchase from the shop due to her customer satisfaction given to me
L'entreprise a répondu
Excellent customer service from Steph, She was friendly, professional and genuinely helpful throughout my visit. I purchased YSL Libre Santal Couture and Steph made the whole shopping experience a ple... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, Royaume-Uni
5,0
Excellent
414 avis
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Very good staff perfect service from…
Very good staff perfect service from Olivia nice kind and very helpful thank to Olivia
26 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service, Sanaa was very helpful, friendly and knowledgeable as she helped me decide a gift for my wife for our anniversary and helped to me create a hamper for her that was tailored! I also had the same brilliant customer service last year when Sanaa had helped the also.
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana and Simran are so good at what…
Sana and Simran are so good at what they do, I was just looking around, they convinced me to buy 2 perfumes. The customer service is 10 out of 10. Knowledge 10 out of 10. They DESERVE A RAISE. I will never go anywhere else. Thank you both 💓.
25 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had such a lovely experience at the…
I had such a lovely experience at the shop. The customer service was excellent, and the environment felt so welcoming from the moment I walked in.
One thing I really loved is that they offer small bottles for £10, which you can fill with any perfume you’d like to try — such a great idea!
A special thank you to Sana, who assisted me. She was absolutely amazing — so kind, patient, and genuinely welcoming. She took her time with me and made the whole experience even more enjoyable.
I will definitely be coming back as a customer. Highly recommend!
24 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service olivea she is nice…
Very good service olivea she is nice person
23 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really delighted with the service…
Really delighted with the service provided by Tamzeen , I would always recommend the place . Amazing and professional service!
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sana is a great person
Oh my goodness. The last time when I went there I didn't get service like this good. I bought some perfume for my friend and myself. At first I thought like getting one for my friend. By the time I got Sana's service, I just didn't want to leave the store. I bought like alot means like more than usual. She is just giving me a really great service and even before she asked for the review, I was thing about five Stars. I felt so welcomed and giving her best service to me. She deserve something ngl.
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia
Olivia, the sales assistant has been very professional and polite, she helped us a lot. Thanks
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service was top notch
Customer service was top notch, Olivia is cheerful and kind
22 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service
"Huge thanks to Sana for the amazing help today! She has a great nose for perfumes and provided excellent recommendations. If you’re visiting, definitely ask for her!"
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have been served by one of the staff…
I have been served by one of the staff called tamzeen and she was amazing 🤩
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
“We had a great experience buying…
“We had a great experience buying perfumes. Sana was very friendly, respectful, and helpful. She guided us nicely and made us feel comfortable. Really appreciate her service.”
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bad Boy purchase
Olivia was fantastic. She knows I like changing my fragrance and what kind of smells I like. Made sure she gave me lots of options to choose from to find the right aftershave. Very friendly and helpful.
17 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Olivia was amazing
Olivia was amazing, helped me choose an amazing perfume (:
26 mars 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service friendly anne
14 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The reception was excellent. Sana, the lady that attended to me was nice, excellent and fabulous 👌
The reception, the customer service. Sana was nice, told me about some other offers and products. I was welcomed well enough. And everything was quick.
13 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was great service and she helpful
It was great service and she helpful
Sana 👍
13 avril 2026
Avis spontané
Réponse de The Perfume Shop - Middlesborough 136
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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