The Perfume Shop - Newport 290 Avis 

50
•
TrustScore 4.5 sur 5

4,7

Unit 11D, Newport Retail park, NP19 4QQ NEWPORT, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

(my Mother who previously purchased some samples earlier & kindly included these in my Birthday gifts) I adored a few of the samples so I purchased one on the perfume app. It was great! So quick & e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My wife and I visited the Newport store on the 26th August to buy a new aftershave for myself. We were greeted by a very warm and friendly assistant named Lisa. It was a joyous transaction, Lisa was... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The member of staff who served myself in store,was helpful and polite..offering me the beat deal on the perfume I purchased.

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 11D, Newport Retail park, NP19 4QQ, NEWPORT, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

50 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(50)

35 543 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lisa from Newport Spytty store. WHAT AN ASSET!

This evening Friday 16th January 2026 I visited The Perfume Shop in Newport Spytty Retail Park. I was served by a lady called Lisa who in my opinion is a great asset to company.

She was extremely helpful. She actually cared for what I was looking for and in my opinion was honest in all of her opinions. She dealt with me in a professional manner despite the shop being busy.

I ended up leaving with a new bottle of aftershave for myself and I felt comfortable dealing with her.

Top marks ‘Perfume Shop’. Give Lisa a pat on the back from me.

I will be sure to return.

Dave. 28

16 janvier 2026
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hello,

We're happy to hear that you enjoyed your experience in our Newport store. We appreciate your positive feedback regarding the service you received; we will pass this on. Thank you for shopping with us, and we look forward to seeing you again.

Kind regards,
Jasmyn
The Perfume Shop

Noté 5 sur 5 étoiles

Store manager,newport spytty

Store manager,newport spytty, what can I say .. thankyou so much for all you help with choosing all my family's purfume and aftershaves.. Michelle you were amazing.. I will definitely be back.

17 décembre 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

The perfume shop

My time in the perfume was more than pleasant. The lady I delt with was a fantastic help and I could not have survived the experience with out her. Since this experience with Michelle and the help she supplies I have been back twice more and have spent over £600 , thank you again Michelle spending time to listen and help at your busy time. Mike.

17 décembre 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Noté 5 sur 5 étoiles

Great customer service

The aftershave I wanted was not stocked in store, but it was ordered and ready for collection (although I could have had it delivered to my house) within 3 days. Lovely customer service too.

6 décembre 2025
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Noté 5 sur 5 étoiles

Sara was extremely helpful

Sara was extremely helpful, and showed us all the offers available and went out of her way to give exceptional Service. Ended up buying a gift set, Will definitely be coming back. Thank you :)

3 décembre 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your feedback. We appreciate you!

The Perfume Shop

Noté 5 sur 5 étoiles

Lovely service from Michelle and…

Lovely service from Michelle and Renarta, wrapped my perfumes and best service

6 novembre 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Great price and speedy delivery

Great price and speedy delivery

16 septembre 2025
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Noté 5 sur 5 étoiles

Called the store before hand and…

Called the store before hand and Michelle the manager was lovely. All the staff are brilliant, took their time giving me testers and making sure I left with exactly what I wanted. 100% will be returning

15 août 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.

The Perfume Shop

Noté 5 sur 5 étoiles

The delivery was arranged and went…

The delivery was arranged and went perfectly well 👌

8 août 2025
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Wrapped and made personal

3 août 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thank you. We appreciate you!

Kind regards,
Sharain

Noté 5 sur 5 étoiles

Ist class

Staff were very helpful, the item I wanted was not in stock but the assistant placed the order and it was delivered to my home the next day.

23 juillet 2025
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

Great shopping experience

I had a wonderful shopping experience at the Newport store. Renata was very welcoming and friendly! I couldn’t be happier with my purchase and will certainly come back soon.

27 juillet 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Noté 5 sur 5 étoiles

Michelle @ Newport, Spytty Retail Park

I visited the Newport Spytty Retail Park shop today and was served by Michelle who I believe was the General Manager. She dedicated so much time and effort to my 9 year old son who has ADHD as he was looking to purchase his first ‘proper’ aftershave and was very particular about what he was looking for. He asked Michelle so many difficult questions which she did fantastically at answering and he was so satisfied leaving the shop with his chosen aftershave as well as some samples which he has decided he would like for Christmas. I cannot tell you how grateful I am that she had so much patience towards him and was so kind in nature. Not only did she make sure my son was satisfied, she also included my daughter and allowed her to feel involved in the process too. Her colleague working with her too was also fantastic. I am so grateful for people like this in the world and I believe she is an absolute credit to your organisation. Thank you so much Michelle, from myself, Harri and Ayla!

25 juillet 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Noté 5 sur 5 étoiles

thank you!

the staff at your Leeway Retail Park store, are amazing. they always help with my enquiries and are always happy to help.

25 juin 2025
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

The friendliness and knowledge of the …

The friendliness and knowledge of the staff.
I went in for one perfume and came out with two, there were so many to choose from. The staff gave me lots of options and were very kind. Service with a smile. 😀

26 juin 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Thank you so much for your review!

The Perfume Shop.

Noté 5 sur 5 étoiles

Excellent Customer Service

We visited the Perfume Shop in Spytty Retail Park in Newport South Wales. Lisa was extremely helpful and friendly and explained clearly about the offers that were available on the products we liked saving us over £100.00. Thank You.

7 juin 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Noté 5 sur 5 étoiles

We were assisted by Michelle today who…

We were assisted by Michelle today who was extremely helpful. We even received a free candle to match the perfume.

12 mai 2025
Avis spontané
Logo de The Perfume Shop - Newport 290

Réponse de The Perfume Shop - Newport 290

Thank you for your positive review!

The Perfume Shop.

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