The lady in the shop was very helpful . Made sure i got my Birthday discount . Also informed me of the second bottle i was interested in being on offer for a larger one. Was happy i had free delivery... Voir plus
L'entreprise a répondu
168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The lady in the shop was very helpful . Made sure i got my Birthday discount . Also informed me of the second bottle i was interested in being on offer for a larger one. Was happy i had free delivery... Voir plus
L'entreprise a répondu
Hi, the product was good, and beautiful gift love it because when we buy something and suddenly gift will come it's surprising and I like that you people send tester another perfume fragrance. Thank y... Voir plus
L'entreprise a répondu
I buy very regularly from perfume shop the members discounts are unmissable the points system makes the price even more appealing:) Loved every perfume I’ve bought The service from store in Victori... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐⭐ Fantastic experience at The Perfume Shop in Nottingham. A special mention to Emma, whose knowledge of fragrances was incredible and who was extremely friendly and helpful throughout. They h... Voir plus
L'entreprise a répondu
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Emma was really helpful and patient. Gave me the best deal with a good discount !

Réponse de The Perfume Shop - Nottingham 180
The staff inside the shop are always lovely and attentive every time I go in! I absolutely love the fact they wrap your gifts and you can even had a personalised ribbon.
Would recommend for the customer service alone

Réponse de The Perfume Shop - Nottingham 180
Very impressed with my recent visit at the perfume shop. I went in to buy some perfumes for some friends and family and was helped by Becky. She was very friendly and didn't rush me when I was unsure. She helped me pick perfumes within my budget and was very attentive to what sort of smells that were popular. Once I was done selecting, she wrapped them up very nicely with a ribbon. Very impressed with her service and the gift wrapping offered!!

Réponse de The Perfume Shop - Nottingham 180
Always excellent service and great friendly staff.

Réponse de The Perfume Shop - Nottingham 180
Very disappointed i have bought Azzarow most want new one Elxir and literally the smell disappeared in 1 minute definitely not recommend avoid will return this

Réponse de The Perfume Shop - Nottingham 180
I went into five different shops to look for a specific perfume-out of stock everywhere! But, I had a very good experience at The Perfume Shop as Claire suggested different options that could work and when I wasn’t sure about that, she offered that I could take some of the tester product. Amazing customer service and such a positive experience!!

Réponse de The Perfume Shop - Nottingham 180
I needed something for my best friend, she has loads of perfume but the team member who I spoke with was brilliant, she really understood what I was looking for. Ended up buying something for myself aswell.
Will always shop here.

Réponse de The Perfume Shop - Nottingham 180
Wasn't sure what I really wanted just knew I needed a new perfume, the member of staff was so understanding and really listened to what I liked and gave me some great options, I actually bought two bottles. Fantastic service I would recommend the Nottingham Victoria centre store to anyone. Thankyou for a great experience.

Réponse de The Perfume Shop - Nottingham 180
The swift delivery and packaging made the day for me.

Réponse de The Perfume Shop - Nottingham 180
Last time, your company were running a promotion where spending £60 or more would get a 20% discount. However, when I was shopping, your sales assistant didn’t inform me about this offer. I ended up spending £55, and at the time, I was considering buying an extra bottle of perfume. If your staff had told me about the promotion, I would have purchased both.
After leaving the store, I realized there was a discount, so I went back in to speak with your staff. However, they told me that since the transaction had already been completed, they couldn’t apply the discount. I was quite disappointed.

Réponse de The Perfume Shop - Nottingham 180
I can’t find any faults always been able to get what I want,the staff are lovely no complaints at all.
Very helpful sales person a very good sales experience
Visited Nottingham store, my perfume was out of stock. The assistant was very helpful and ordered it( to be delivered to my house).
The shop was very helpful but my product was out of stock so had deliver to the shop.
My delivery arrived at the shop on Friday the 7th dec by Royal Mail as I have the app on my phone & it tracks delivery & tells me when it’s arrived but by the Sunday 9th dec still not had a message from perfume shop to say it’s arty& ready for pick-up ringing them Monday to find out what’s happening
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.