I popped in to get a gift for my daughter for passing her exams. Both Naila and Morven were so kind helping choose a perfume and advising on offers available. They told me about the personalised ribbo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 40, St. John�s Centre, PH1 4UX PERTH, GB
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Lisez les avis des autres
As I was buying for someone else I needed help and advice. I was served by Naila. She was so patient, helpful, p leasant and friendly. I was not rushed and when I didn't like the perfumes she just k... Voir plus
My granddaughter and I were served by Abi. She was very helpful and had a lovely manner towards me and my granddaughter, (aged 10), who was buying perfume for her mum. She gift wrapped our purchase be... Voir plus
L'entreprise a répondu
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Royaume-Uni
4,9
Excellent
146 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visited the shop on Sunday 5th October…
Visited the shop on Sunday 5th October and Abi and Chloe were both extremely helpful advising me on all the new perfumes available.
Very happy with my purchase.
5 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Chloe served myself and my boyfriend…
Chloe served myself and my boyfriend and was very knowledgeable about different fragrances. She let us try out some and gave us different versions of my boyfriend’s favourite, her customer service was second to none! Friendly and very helpful. We had a great experience here- thank you chloe we will be back!
4 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Great service by Abi and Chloe and…
Great service by Abi and Chloe and nothing was too much trouble. They explained about the refillable atomiser and a great way to try out a new perfume. Loved my additional personal ribbon. Will return for xmas purchases
5 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Naila was extremely helpful
Naila was extremely helpful. Her cheerful energy brightened my day and made the sale a wonderful experience.
25 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
What’s an amazing employee x
18 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
NAILA was fantastic
NAILA was fantastic, very helpful and not trying to sell you anything so she can move on to next customer, we all had that before..!!
Felt she went that extra mile so I bought the right gift.,
I definitely be back 👌
15 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Naila’s customer service was excellent
Naila’s customer service was excellent. She was very helpful and chatty. She was also knowledgeable and told me about the offer on your birthday month, which I didn’t know about. It was a pleasant experience
9 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Abi was great
Abi was great, helped us find exactly what we were looking for and suggested some new fragrances based on what we already liked.
7 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your lovely review!
The Perfume Shop
The store and staff are friendly and…
The store and staff are friendly and professional. Proactive to help select your perfect perfume.
Naila was fantastic, up beat, friendly and very helpful with her approach to customers. Thank you so much.
6 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Hi was served by Naila and bought…
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
2 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila is Brilliant
Naila is Brilliant! We received a great service! See you again! Highly recommend to everyone to visit the store and get best service! :)
2 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Réponse de The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Morven the best customer service
Morven the best customer service! She should be the manager ! I was buying a CK man gift for someone she helps me a lot! Well done for her!
4 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I love this store
My husband and I love this store, all ladies who work there are so friendly and helpfull, so buying a perfume anywhere else will fell like a cheating 🫣😅 On our last shopping we were served by Naila, lovely lady with huge sense of humour 😊 We will definitely go back there, as we do, over and over again, at least twice a month 😂
11 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
I was made to feel welcomeby Naila…
I was made to feel welcome and Naila took her time going through the different aftershaves that might suit me and let me smell them. As I don't wear aftershaves often so I was not quite sure what might suit me. Naila made me feel relaxed and helped me to choose what one may suit me and had a laugh whiles doing so.
14 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
When shopping for a new scent I was…
When shopping for a new scent I was helped by a lovely, polite and well spoke young women called Naila who also gave me some great advice
9 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Perfect reception lovely experience
Perfect reception. Naila was very helpful. Lovely experience
8 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Was served by Morven who was lovely and…
Was served by Morven who was lovely and helped me pick the perfect gift! Great customer service. 5*
7 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Served by Abi
Served by Abi. Fantastic member of staff helped me with all my questions and let me try many out. What a star ⭐
3 août 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Naila perth store excellent experience
I visited the Perth store today and was served by Naila and she was amazing spent time helping me choose the best scent for me
She was friendly and knowledgeable
Great shopping experience
I will he back
Thankyou Naila
17 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Perth 47
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
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