Ramona from reading oracle was very helpful made it very easy for me to decide what I want and she took her time and showed me many different perfumes and was a very lovely person to talk to I alwa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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Lisez les avis des autres
When it comes to perfume, my partner is the most indecisive person in the world. Alexia was amazing and patiently went though some options based on what he’d had before and was really helpful in narr... Voir plus
L'entreprise a répondu
Brilliant service. Iksha was very patient and understanding. She really knows how to find the perfect scent based on just a simple description. I’m really glad she was there to assist on the day.
L'entreprise a répondu
HIGHLY RECOMMENDED. I had a great experience today shopping at The Perfume Shop in Oracle mall, Reading. Ms.Iksha was so kind and polite helping me find the right perfume. I would give 10/10 customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Royaume-Uni
4,9
Excellent
271 avis
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Iksha was very helpful and kind
Iksha was very helpful and kind! I really appreciate her she’s a great asset to the team, keep up the great work!!
1 septembre 2026
Avis spontané
Went to the Reading Oracle store and…
Went to the Reading Oracle store and was served by Ramona who was phenomenal in helping me choose!
Would definitely recommend!
1 septembre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Alexis really provided a very good…
Alexis really provided a very good service. We really liked the selection she provided.
31 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha was very sweet and helpful
Iksha was very sweet and helpful. We had to pick a gift and we just told her what we need and she just helped us pick out the scents we needed. She provided wonderful input and knew exactly what we were looking for! She just made our day! She is very kind and helpful! I was very pleased with her service overall.
30 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service
Brilliant service. Iksha was very patient and understanding. She really knows how to find the perfect scent based on just a simple description. I’m really glad she was there to assist on the day.
29 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Iksha she is patient and kind
Iksha she is patient and
kind she wait for your opinion and she is nice and pretty and she's good at her job
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ieksha was very friendly and helpful at…
Ieksha was very friendly and helpful at Reading.
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona from reading oracle
Ramona from reading oracle
was very helpful made it very easy for me to decide what I want and she took her time and showed me many different perfumes and was a very lovely person to talk to I always come back and ask for her thank you ramona
28 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was really lovely 🫶🏼
27 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very helpful with choosing…
Iksha was very helpful with choosing best perfume for me.
25 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha
Iksha - really good service and gudience by her and very professional...thanks for the best expertise..
23 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha is really good in assisting
Iksha is really good in assisting
liked the service & bought around 10 bottles 🫶🏽😍❤️🪬
23 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha provided a great service and went…
Iksha provided a great service and went through all of the options patiently.
23 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The sales person Anne Marie has been a…
The sales person Anne Marie has been a great help nice experience
22 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Best destination for perfume shopping
I happen to be at the shop where i was attended by Iqsha. She happens to guide me very well as per my taste. Will definitely recommend to visit the shop for those looking for perfumes
22 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Alexia was absolutely wonderful helping…
Alexia was absolutely wonderful helping me to fine the best gift for my mom and sister!!! She is really kind and smiling and helping!! Didn’t want to leave the shop wanted to chat with her more xxx she is a diamond! Take care : Kitti
20 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elisha was amazing and very attentive
Elisha was amazing and very attentive
19 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha is an advanced customer servece
Iksha is an advanced customer service advisor at your Reading shop, she has what it takes to make sure customers have an alternative product if their products are not in the shop this means she has a wide range of knowledge of products on the shop and as well knowledgeable in the world of perfumes
18 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service by Iksha
Amazing service by Iksha. Very wonderful customer service thanks will be for sure 👍
16 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hannah was amazing great customer…
Hannah was amazing great customer service
15 août 2026
Avis spontané
Réponse de The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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