The Perfume Shop - Swansea 102 Avis 

44
•
TrustScore 4.5 sur 5

4,7

Unit 35b, The Quadrant Centre, SA1 3QW SWANSEA, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service ordered gucci perfume had best price easy to order on Line and free delivery I’ll be buying all my perfumes from Here in future one happy customer. 🥳

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice. Didn’t buy anything as I was on my lunch break but w... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The aftershave I bought for my husband was great. It was available on your website, competitively priced. So I bought it immediately. The order process was easy and the delivery was super fast and im... Voir plus

Noté 5 sur 5 étoiles

Lady in the shop was amazing Perfume i wanted was not available so she ordered two bottles on computer Service was outstanding Delighted with the whole experience

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. aussi dans
  3. Fournisseur d'arômes et de parfums
  4. Fournisseur de cosmétiques et de parfums
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 35b, The Quadrant Centre, SA1 3QW, SWANSEA, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(44)

35 459 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful. Order arrived on time, very pleased with my purchase.

30 septembre 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello Michelle,

Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely gift sets little sample aswell…

Lovely gift sets little sample aswell which was a lovely touch packed nicely delivered quickly

18 septembre 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi Caroline,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service ordered gucci perfume…

Excellent service ordered gucci perfume had best price easy to order on
Line and free delivery I’ll be buying all my perfumes from
Here in future one happy customer. 🥳

8 septembre 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi Debra,

Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lady in the shop was amazing

Lady in the shop was amazing
Perfume i wanted was not available so she ordered two bottles on computer
Service was outstanding
Delighted with the whole experience

30 août 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello Vivienne,

Thank you for your 5⭐ rating! Your feedback Is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.

Kind regards,

Logan

The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Always ordered from here never been let…

Always ordered from here never been let down excellent to deal with would recommend

21 juillet 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great customer service in the quadrant…

Great customer service in the quadrant Swansea branch

15 juin 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Amazing Customer service

I was very impressed with the customer service I received from K:eren and Ellie at the Swansea Quadrant store
They were just lovely,they went out of their way to help me and had a lot of patience with me even cracked some jokes with me 😃 I was very happy for helping me find the perfect gift for my Sister
Thank you guys so much 🫶

8 mai 2026
Avis spontané
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Customer service was great n delivery…

Customer service was great n delivery quick.

30 avril 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Brilliant

This perfume shop is my go-to place to get perfumes.

They always have the newest perfumes, and they always have different offers and deals for signed up customers which are so beneficial.

14 décembre 2025
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Always a great experience from the…

Always a great experience from the perfume shop
Great choice, great prices and great communication.
Packaged well , I will always highly recommend!

3 février 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ordering from the Perfume Shop

After a few tries which i admit was really annoying the ordering process was really quite easy. My order arrived after two days which was amazing I thought. I would definitely order with The Perfume Shop again

8 janvier 2026
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Love the offers on buy 1 get 1 hlf…

Love the offers on buy 1 get 1 hlf price .Faxt delivery highly recommend

16 décembre 2025
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Noté 5 sur 5 étoiles

Outstanding service by habib please…

Outstanding service by habib please visit he will look after you

28 novembre 2025
Avis spontané
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery

22 novembre 2025
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Quality fragrances

Quality fragrances, provided with testers, packaged safely when purchased online. Testers provided in store are a massive help, staff are friendly, knowledgeable and passionate. Recommended for all

5 mai 2025
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Noté 5 sur 5 étoiles

Fast delivery good service and offers

Fast delivery good service and offers

7 novembre 2025
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Noté 5 sur 5 étoiles

Great and attentive customer service

I was served by Jane and as usual the service was GREAT!!!!
Whenever I attend the Swansea shop I leave satisfied and eager to return

1 novembre 2025
Avis spontané
Logo de The Perfume Shop - Swansea 102

Réponse de The Perfume Shop - Swansea 102

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

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