10/10 experience- very knowledgeable team! Gentlemen who served me knew exactly what fragrances to show me. I like sweet perfume and there was so many options to choose from. Thankfully I was offered... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit BR01A, The Brunel Shopping Centre, SN1 1LF SWINDON, GB
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Lisez les avis des autres
I have used this store multiple times to purchase perfumes as they always have good deals on and staff are great! One of the staff members, Mathew, who has helped me a couple times has a really good e... Voir plus
L'entreprise a répondu
The team here are always fantastic, I have been using this store now for 3 years and I purposefully go to this shop for their excellent customer service.
L'entreprise a répondu
Brilliant service from Kirti she was very helpful picking a birthday present for my girlfriend and even wrapped it as a gift for me, while helping with a personalised ribbon! All at a great price. One... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit BR01A, The Brunel Shopping Centre, SN1 1LF, SWINDON, Royaume-Uni
4,6
Excellent
35 avis
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Fantastic customer services
Fantastic customer services. Lovely young lady helped remember my wife’s favourite perfume.
28 février 2026
Avis spontané
Réponse de The Perfume Shop - Swindon 134
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Faiza was so polite and patient with…
Faiza was so polite and patient with helping me find my new scent despite her having to deal with an upside down till! Thanks so much!
21 février 2026
Avis spontané
Réponse de The Perfume Shop - Swindon 134
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Matt and kirti where really good…
Matt and kirti where really good service today when i went in so try and get something different for my gf for Valentines thank you guys 🫶
10 février 2026
Avis spontané
Réponse de The Perfume Shop - Swindon 134
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Swindon 134
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent after sales experience
The lady at the shop for pick up was extremely helpful andshowed us some other fragrances which we will buy from your site. Thank you
20 décembre 2025
Réponse de The Perfume Shop - Swindon 134
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Very good service from too young ladies…
Very good service from too young ladies and very helpful
18 décembre 2025
Réponse de The Perfume Shop - Swindon 134
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
The person that wrapped the perfume did…
The person that wrapped the perfume did a really bad job and when i told him he wasn't wrapping properly he showed attitude and said that I was being disrespectful. When a customer has paid £1.99 for wrapping I would like a better job done then the wrapping being torn from the sides and the celloptape all crinkled together. It was not professional at all.
11 décembre 2025
Réponse de The Perfume Shop - Swindon 134
Hi,
We appreciate you bringing this to our attention. We're sorry the wrapping service did not meet expectations and for the unprofessional interaction. We'll address this to ensure better service in the future. Thank you for your feedback.
The Perfume Shop
Réponse de The Perfume Shop - Swindon 134
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Instore staff were really helpful &…
Instore staff were really helpful & friendly. Ordered online for Xmas presents and very happy with service
5 décembre 2025
Réponse de The Perfume Shop - Swindon 134
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Réponse de The Perfume Shop - Swindon 134
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Just popped in for a gift
Just popped in for a gift. Amazing service by Liv Super helpful and friendly and helped me found the right perfume. Thank you Liv.
11 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Swindon 134
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Couldn’t fault the lm at all
Couldn’t fault the lm at all. Service was exceptional in store and online. Knowledge was brilliant and the recommendations I got were spot on, they knew what type of smell I liked from asking what my favourite brand was, I got a good price for what I bought, and all the product ls were in perfect condition. I would definitely give the Swindon staff, who helped me, a pay rise as it’s their service that will be the reason I go back.
25 septembre 2025
Réponse de The Perfume Shop - Swindon 134
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Réponse de The Perfume Shop - Swindon 134
Thank you so much for your review!
The Perfume Shop.
Rapid delivery and service with a smile
13 mai 2025
Réponse de The Perfume Shop - Swindon 134
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
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