I had the best customer service during my visit today! Ryan was absolutely fantastic and helpful! I came for a gift for my mum and ended up buying a perfume for myself too as Ryan was very informative... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
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Lisez les avis des autres
Great customer service Very polite and well mannered Catered to our specific perfume preferences and was able to provide us with two purchases - Aqib
L'entreprise a répondu
Lara was absolutely fantastic, she was so patient with my daughter who could not make her mind up about what kind of scent she wanted! Thank you so much!
L'entreprise a répondu
My experience was fabulous, I got into the shop and I was confused wait to get for myself and my wife but the partial lady she is awesome and very friendly , she gave me the best choice ever S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Royaume-Uni
5,0
Excellent
256 avis
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the sales assistant rayan was…
the sales assistant rayan was absolutely amazing , had a very friendly vibe about him and he knew so much about perfumes and taught me a lot about the different notes , helped me pick my mums perfume as a present and ended up selling me one to was absolutely amazing will 100% come back again , this guy deserves to be the manager
14 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had the best customer service during…
I had the best customer service during my visit today! Ryan was absolutely fantastic and helpful! I came for a gift for my mum and ended up buying a perfume for myself too as Ryan was very informative and useful!
14 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great custermer Servise from the lovely…
Great custermer Servise from the lovely maheen will definitely shop again👍
12 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maheen was very helpful and friendly
Maheen was very helpful and friendly. Made our experience so much better!
12 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lara was absolutely fantastic
Lara was absolutely fantastic, she was so patient with my daughter who could not make her mind up about what kind of scent she wanted! Thank you so much!
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went in there for a perfume amy…
I went in there for a perfume amy helped me pick one out of a few and even saved me some money
11 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service
Very polite and well mannered
Catered to our specific perfume preferences and was able to provide us with two purchases
- Aqib
10 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was extremely helpful and quick to…
Ryan was extremely helpful and quick to get us what we need.
8 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service is a great this…
The customer service is a great this Gentleman Name Aqib really great and good communication Thank you AQIB
8 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tash was a Great help
Tash was a Great help. Good knowledge of new perfumes and very helpful
6 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Madina was very polite with us today…
Madina was very polite with us today and provided excellent service
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trafford Centre shop
Medinah offered us great service and notified us of the offers which made our experience even better. Thank you for your help!!
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from John here at…Trafford centre
Great service from John here at Trafford was helpful nice and a good chat when we came.
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Noor has been very helping with selecting aftershave gift for dad
Noor has been very helping with choosing my aftershave, happy with purchase
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great service from noor
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Maheen
I was served by Maheen, excellent customer service very friendly and approachable.
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bahar was extremely patient and kind!
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Despite going in with 4 kids Bahar was…
Despite going in with 4 kids Bahar was really patient and helpful.
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought some aftershave and John was…
Bought some aftershave and John was very helpful, would definitely recommend!
4 juillet 2026
Avis spontané
Réponse de The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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