I had a really great experience at this perfume shop, I was served by Will who was especially helpful. He was really down to earth, knowledgeable and made the whole experience really easy and enjoyabl... Voir plus
L'entreprise a répondu
Unit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
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I had a really great experience at this perfume shop, I was served by Will who was especially helpful. He was really down to earth, knowledgeable and made the whole experience really easy and enjoyabl... Voir plus
L'entreprise a répondu
Moyo was really nice to me,even when I was indecisive of what fragrance to go with,she was patient with me,Thank you Moyo,I am sure coming back because of you You.
L'entreprise a répondu
Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... Voir plus
L'entreprise a répondu
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, Royaume-Uni
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Jodie was absolutely lovely and very helpful! Really clean store, very organised with a wide selection😊

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Scarlet was so helpful and patient with me whilst I was trying the Male
Tom Ford aftershave/perfumes. She was informative and nothing was too much trouble. I really appreciated that as I wanted to get the correct TF for my husbands birthday xx
Thank you again Jo

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Came into store today welcomed by lillian who was quick to help out picking the perfect gift!

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Excellent service from store at Leeds city centre and attention detail was outstanding .
Maleehah was very helpful, great team!
Thank you

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Tom and Lauren. I had a wonderful experience at this shop! The staff took such great care of me — they truly listened to what I was looking for and were incredibly patient throughout the process. It’s rare to find such genuine attention and kindness these days. I left with a perfume I absolutely love, and more importantly, I felt valued as a customer. Thank you for making the experience so pleasant and memorable. Highly recommend!

Réponse de The Perfume Shop - Trinity Centre Leeds 371
If I could give 10 stars, I would. I always have an incredible experience everytime I visit The Perfume Shop Leeds Trinity. Tom and Lauren provided an exceptional service that allowed me to immerse myself in an incredible olfactory experience. I was very happy with my purchase and I will be a returning customer again in the future

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Every time I step into The Perfume Shop, I make sure Tom is the one serving me — and honestly, I wouldn’t want it any other way. His fragrance knowledge is second to none; whether it’s a niche scent or a classic staple, Tom always knows the story behind it, how it wears, and who it suits.
What really sets him apart though is his energy — bubbly, warm, and genuinely welcoming. He makes you feel like you’re shopping with a friend who happens to be a fragrance expert. I never feel rushed or pressured, and he somehow always knows what I’ll love before I even know it myself.
Tom is the only person I trust to help me in-store. His passion, incredible personality, and attention to detail make every visit an experience rather than just a purchase.
Can’t recommend him enough!

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371
I had very good customer service. Staff are really helpful

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Came in for a wedding gift for my husband to be and Tom was absolutely amazing he really helped us with all our needs and even though I was tempted to go to boots for the same product he offered the nice gift wrapping and mentioned the nice little freebies which made me purchase the product
His wrapping skills was amazing also
Top block!!

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Good customer service and lots of choices to choose from

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Great experience. Lauren and tom have been amazing helping me chose the right perfurme for me

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371
A member of staff (Tom) was very attentive and hard working on finding me the perfect fragrance. He took me through a array of scents, whilst also being very patient and humorous in my search.
Brilliant guy, will definitely be returning when its time for new products.
Top marks 💎

Réponse de The Perfume Shop - Trinity Centre Leeds 371
Good options. They guided for the right one. All were courteous. Cheers

Réponse de The Perfume Shop - Trinity Centre Leeds 371
We have been to the perfume shop at Leeds trinity and the customer service agents were good and have provided excellent service. Sending my appreciation to Lily and Tom.

Réponse de The Perfume Shop - Trinity Centre Leeds 371

Réponse de The Perfume Shop - Trinity Centre Leeds 371
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