Popped in to the shop on a trip down from Orkney. Chatted with Abi, she was very friendly and interested in showing me the offers and what new stock was in. Was simply looking around and said id retur... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service today from Aberdeen union square store Both Amy & Nerga ( sorry if I picked you up wrong ) . 2 birthday presents bought and wrapped beautifully .
L'entreprise a répondu
Viktorija is very nice and patience girl she was helping me too much and she didn’t get angry or irritating when i was taking my time to make choice . She is very friendly also i was feeling comfortab... Voir plus
L'entreprise a répondu
Thank you, Ro, for helping us find the perfect fragrance for my son. You made him feel genuinely important and took the time to listen to him. Your friendly service made the whole experience very enjo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, Royaume-Uni
4,9
Excellent
216 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a great time shopping
Had a great time shopping . Victoria was very helpful and sweet.
Will definitely come back
9 juin 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sadia and Skye where very welcoming and…
Sadia and Skye where very welcoming and helpful.
My experience was exceptional and warm.
Thank you
4 juin 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume Shop has been my go to…
The perfume Shop has been my go to store for all things perfume especially when you havr people like Maria working there. Very helpful and polite
30 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria helped me both find and buy a…
Maria helped me both find and buy a perfume after months of not buying one because I didn’t know what I liked anymore. She was so patient, kind and helpful.
30 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a bottle of perfume
Bought a bottle of perfume. Was served by Ro couldn’t have been anymore helpful 10/10 customer service
24 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aimee was excellent and understood what…
Aimee was excellent and understood what I was looking for. Came for 1 perfume but ended up buying 4. Super customer service and understanding of client needs. Thank you Aimee
21 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was amazing today thank you…
Victoria was amazing today thank you much appreciated
21 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was very helpful in store &…
Victoria was very helpful in store & helped me get just what I needed.
19 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Vicky was very helpful and friendly
Vicky was very helpful and friendly, very professional when it came to choosing my missis a perfume. If you need professional advice about fragrances and somewhere to buy them this is the place
18 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Milo was absolutely amazing very…
Milo was absolutely amazing very helpful
Excellent customer service went above and beyond
Thank you
13 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Victoria was super fun and friendly and…
Victoria was super fun and friendly and helped me find the perfect aftershave. Highly recommend! 😀
11 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service provided by…
Excellent customer service provided by Lauren. Answered all questions without fuss
9 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Came in for a quick look for a new Chanel aftershave. Sadia was extremely helpful with showing different varieties of aftershaves. Great customer service
8 mai 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Lauren and Ro!
Fantastic friendly service from the brilliant team of Lauren and Ro!
23 avril 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It was an amazing customer service
It was an amazing customer service , I would definitely recommend for myself , but I won’t even tell people because i wanted for myself
Thank you RO and Kayle
18 avril 2026
Avis spontané
Réponse de The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.