Visited the Warrington store today with my fiancé to pick out the scents for our wedding in 6 weeks. We were greeted by Loren who was amazing in helping us, although I already knew the perfume I wante... Voir plus
L'entreprise a répondu
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Visited the Warrington store today with my fiancé to pick out the scents for our wedding in 6 weeks. We were greeted by Loren who was amazing in helping us, although I already knew the perfume I wante... Voir plus
L'entreprise a répondu
Only ever shop at The Perfume Shop in Warrington for my fragrances, the team there are fantastic. Loren has helped my partner and myself countless times to find just the right fragrance for our needs... Voir plus
L'entreprise a répondu
The Assistant was so helpful and went to great lengths to help me.The perfume I wanted was out of stock but she arranged home delivery and I was delighted to receive it two days later. Excellent se... Voir plus
L'entreprise a répondu
I absolutely love coming to this perfume shop! Loren and the rest of the team at Warrington Mall are honestly incredible. They always go above and beyond with their expert advice, outstanding customer... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They had a really good offer on my favourite aftershave, around 40% off the usual price. I bought one in-store and ordered another for delivery whilst the price was so good. The order was delivered to my home for free around 3 days later.

Réponse de The Perfume Shop - Warrington 183
I had a great experience at this perfume shop. From the moment I walked in, the staff made me feel welcomed. I was attended to by Jiu (hope I spelt it correctly) She took the time to go through the scents from a range I was interested in.
What really stood out was how tolerant, attentive, supportive and polite Jiu was, while allowing me the time to try different testers.
I left the store with a fragrance I absolutely love and a feeling that I’d been genuinely looked after. It’s rare to find customer service that feels this thoughtful and attentive and I don't express this thought lightly.
Jiu demonstrated the true epitome of great and professional customer service.
I’ll definitely be coming back for future purchases and recommending this shop to anyone looking for a great perfume‑buying experience.
To be honest I returned that same day and left again with not just one but 2 more fragrances. Yes I did go over my budget 🤭 but you know what? It was worth it!
Jiu if this review is shared with you I just want to thank you for your support, your welcoming and warm approach and I apologise if I spelt your name wrong 🙃 and to
The Perfume Shop thank you for hiring Jiu and as always for your great prices.

Réponse de The Perfume Shop - Warrington 183
Loren was great today, respectfully helped my teenage son who loves different fragrances. She helped him select a number of smells that suited him. Thanks again

Réponse de The Perfume Shop - Warrington 183
Aaliyah was very professional .knew how to sell and engage with customers x

Réponse de The Perfume Shop - Warrington 183
Loren was really helpful today. Lovely fast customer service :)

Réponse de The Perfume Shop - Warrington 183
Aaliyah was really helpful. She helped us choose a perfume for our daughter, pointed out giftsets and special offers that were great value and wrapped the gift set perfectly.
The ribbon printer adding the great finishing touch.
Thank you

Réponse de The Perfume Shop - Warrington 183
Excellent service received by Jill. Very helpful and won’t hesitate to come back.

Réponse de The Perfume Shop - Warrington 183
Wasn’t sure on which perfume to get, Jill was keen to help and let me smell multiple perfumes she thought I’d like after telling her a few I love, great service!

Réponse de The Perfume Shop - Warrington 183
Had a great experience with Loren today, she was really helpful when choosing a new fragrance

Réponse de The Perfume Shop - Warrington 183
Abi was fantastic today. Good customer service. Keep it up!!

Réponse de The Perfume Shop - Warrington 183
Excellent service from Jill. Really friendly and more than happy to help.

Réponse de The Perfume Shop - Warrington 183
Was looked after by loren today, truly an amazing lady very helpful,

Réponse de The Perfume Shop - Warrington 183
Another pleasant visit in the Perfume Shop in Warrington (Golden Square).
Every time I visit the shop I receive a wonderful service. This time I was served by Kiah. She was very pleasant, very patient with me (I was very indecisive), checked everything I asked for and made sure I would leave with a great discount. I will definitely come back. Thank you Kiah.

Réponse de The Perfume Shop - Warrington 183
Kiah was very helpful, she patiently gave me great suggestions, and I ended up picking Valentino Donna Extradose, which I absolutely recommend too x

Réponse de The Perfume Shop - Warrington 183
Amazing service!
Jill helped in everything I needed. Fixed even my faults. 😉

Réponse de The Perfume Shop - Warrington 183
I went in today to find a new fragrance. Kiah asked about what I like and gave me several options. She was friendly and welcoming aswell as her manager! Will definitely be back to purchase again

Réponse de The Perfume Shop - Warrington 183

Réponse de The Perfume Shop - Warrington 183
Jill and Loren were very helpful and amazing service

Réponse de The Perfume Shop - Warrington 183
Jill and loren -Very pristine wrapping and good service

Réponse de The Perfume Shop - Warrington 183
Jill and Loren were very helpful and patient when we were choosing scents and great wrapping from Loren!!
great service :))

Réponse de The Perfume Shop - Warrington 183
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.