Lina and Denisa I have always shop for perfume at the perfume shop. The product os great but these 2 ladies are exceptionally fantastic! They are helpful, kind and always patient with me. A true exa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 51A The Harlequin, WD17 2TQ WATFORD, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service and authentic products! Everything arrived exactly as expected. I’m very happy with my purchase and won't be buying my perfumes anywhere else.
Prompt delivery I always went to Boots now I will definitely Change to the perfume shop.The perfumes Are so much cheaper so I was able to buy my favourite perfume at nearly half the price .
L'entreprise a répondu
Lina was extremely kind and took her time showing me the latest ladies perfumes. Thank you so much for a brillant service and for wrapping the perfume I bought beautifully. Great customer service.
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 51A The Harlequin, WD17 2TQ, WATFORD, Royaume-Uni
4,5
Excellent
102 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Outstanding
The service was amazing, there was a substantial amount of money and time saved through discounts and punctuality of welcoming staff. They were cooperative in coordinating with their opinions as they provided honest reviews on the products themselves. Ergo, I recommend this shop as the staff’s kindness and purity enhanced my visit.
19 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
idrees and Ladan gave us great service
idrees and Ladan gave us great service
helped with suggestions for my special occasion
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Ladan was absolutely amazing from the…
Ladan was absolutely amazing from the moment I walked in. Very friendly and welcoming. Took her time to help me choose a new scent based on what I liked , and I left with something I absolutely loved ! Excellent experience:)
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Idrees done brilliantly today really…
Idrees done brilliantly today really helpful found what I was looking for spent £150
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Idrees looked after me and I was more…
Idrees looked after me and I was more than willing to pay 200 pounds thanks to him.
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Idrees was the best salesman
Idrees was the best salesman, didn’t come here to spend more than £50 but spent £120
18 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Ladan is an absolute godsend
Ladan made choosing a perfume for my mum’s birthday a stress free and pleasant experience. Easing my decision fatigue with very useful suggestions and advice. Willing to go the extra mile and reassuring me in my final decision. A very memorable and enjoyable experience.
17 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Fantastic customer service from Pre and…
Fantastic customer service from Pre and Ladan and very patient and supportive in helping me find the perfect perfume. Really impressed with the service and will definitely recommend
14 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Ladan and Idrees
Ladan and Idrees
Really helpful and polite in helping me pick perfume for my girlfriend’s birthday.
Would definitely come back just for them!
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Thanks Idrees looked after us very well…
Thanks Idrees looked after us very well and was very helpful with our purchase, came in here thinking I was only going to spend £50 but because idrees served us so well we spent £200
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Idrees and Ladan were so lovely!
Idrees and Ladan were so lovely!! They were outside asking us to smell a blotter. Got us in and ended up spending over £250
Thanks so much will return!!
12 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Watford 45
Thank you!
preyesh was very helpful with fragrances
11 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Thank you!
Idrees was very helpful today
Idrees was very helpful today, he told me the difference better different aftershaves! He was very friendly and smiley! Thank you so much!
11 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Idrees was brilliant
Idrees was brilliant. Gave me options, closed the deal. Excellent chap. Professional & friendly. Great asset to your business
11 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Amazing service from amazing people
Amazing service from amazing people. I came in on Monday and was dealt by a man called Idrees. Amazing service and very professional. Yikes understand your new and I have to say, finally someone who goes out of there way!! KEEP IT UP!
7 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
We're so glad to hear you had a positive experience with our team! We strive to provide excellent customer service and it's wonderful to know that our efforts were appreciated. We'll be sure to pass along your kind words to the team.
Kind regards,
Jasmyn
I came in struggling of what to buy as…
I came in struggling of what to buy as I wanted a new scent I was welcomed by Ellie and Laura in the Watford shop I ended up buying 2 new scents the girls are amazing very helpful and happy all the time
8 avril 2025
Avis spontané
Réponse de The Perfume Shop - Watford 45
Hello,
We're so happy to hear that you had such a positive experience in our Watford shop! It sounds like Ellie and Laura provided you with exceptional service and helped you find the perfect new scents. We're proud to have such dedicated and friendly team members who go above and beyond to make our customers feel welcome and satisfied. We hope you enjoy your new fragrances!
Kind regards,
Jasmyn
Paid cash for a number of fragrances…
Paid cash for a number of fragrances and ordered one to be delivered to home address.
This was subsequently cancelled by email, went back to the store and they refused to give the cash back due to company “policy”.
We then had to phone customer services whilst in the store. No one pick in up!
21 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.