Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Voir plus
L'entreprise a répondu
Unit 1, Central Square, HA9 7AJ WEMBLEY, GB
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Was assisted yesterday by a male staff which was so helpful and pleasant. Really appreciate the kind gesture. And as well today I came with my friend and was assisted my Martha and very much appreciat... Voir plus
L'entreprise a répondu
I had the absolute pleasure of being looked after by Martha. After wearing Chanel fragrances for many years, I decided I wanted to move away from what I knew and try something completely dif... Voir plus
L'entreprise a répondu
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.
L'entreprise a répondu
Mustafa was very helpful and friendly, he helped me a lot with my purchase, very good customer service
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 1, Central Square, HA9 7AJ, WEMBLEY, Royaume-Uni
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I had great time with forhad. He is really lovely person

Réponse de The Perfume Shop - Wembley Central 306
It was wonderful to come and shop here in Wembley store and Daria was very polite , patience and she helped in suggestion

Réponse de The Perfume Shop - Wembley Central 306
The quality of parfume isn't as the same i feel as i received the tester for the fragrances.

Réponse de The Perfume Shop - Wembley Central 306
I visited the Wembley branch and was served by Sameena & Alina who went above and beyond with their customer service . I am a disabled customer and they helped me and made me feel very comfortable shopping for my fragrances .Very happy with my purchases I will definitely be back.

Réponse de The Perfume Shop - Wembley Central 306
Ladan was working there for only a day and she gave me the best experience ever. Smile on her face and packaged my gifts professionally, she was so kind, I hope to meet her again. God bless her.

Réponse de The Perfume Shop - Wembley Central 306
Thanks to Darya for service, she was very friendly and She helped me with the choice of perfume. Definitely five stars ⭐️⭐️⭐️⭐️⭐️

Réponse de The Perfume Shop - Wembley Central 306
I ordered my item online and received it in time for Christmas. Wembley branch were helpful, always a pleasure to go back and shop in store and online
Amazing customer service, friendly staff who gave brilliant options :)
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