Fantastic service from this store today . Staff are very helpful and brilliant service. I even got a personalised ribbon with my purchase. Definitely will come back to see Sue and Claire 🩷
L'entreprise a répondu
Établissement
Changer d'établissementWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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Lisez les avis des autres
I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Voir plus
L'entreprise a répondu
I was served by Claire and she helped me choose a lovely body spray, also bought a perfume which is my favourite, claire was very professional and knew exactly which body spray to show me. Thank you C... Voir plus
L'entreprise a répondu
Called into the Workington store today the 2 staff that were in we're absolutely lovely, excellent service and really helpful thankyou so much Sue and Jorja, I will be back in soon
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Royaume-Uni
5,0
Excellent
372 avis
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Im only rating 5 stars because I cant…
Im only rating 5 stars because I cant rate any higher!!
I popped into Workington branch today with a challenge for the ladies working
A bottle of my husbands favourite spray that was a limited addition in 2014.
Step forward Sue and Julie, they were absolutely amazing 😇
Between them they managed to find me a near perfect match for my husbands fragrance, their experience and knowledge absolutely blew me away!!
They worked out the notes in my bottle and knew exactly which brands used a mix of the same ones!!
Amazing 👏
Hopefully ill have a very happy husband when he opens his birthday gifts xx
Thank you so much Sue and Julie
Your both absolutely Scent-sational stars 🌟
5 février 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Sue &…
Amazing customer service from Sue & Claire.
Thanks for helping us to find the right perfume . We will be back for more soon.
29 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from all staff…
Amazing customer service from all staff working , fastest silvery was delivered next day when I was told it would’ve been 5 days , really really happy , got a scent matched almost exactly to what I was looking for and amazing staff in the store with amazing customer service! Thanks so much !
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent staff with a lovely service
Both Gail and sue were so welcoming and friendly to us both when we visited in store. They provided excellent customer service with good knowledge and a friendly helpful demeanour. Thank you both you are a credit to the company
16 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire&Gail were friendly and helpful
Claire&Gail were friendly and helpful. Thank you for your smiles ☺️☺️.
14 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Sue
Excellent service from Sue, very friendly and helpful. The shop didn’t have what I originally went in for, but after a chat she sorted me with an alternative, which is great.
12 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So helpful and cheerful
So helpful and cheerful, they put a smile and mine and my friends face, excellent service.
10 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue and Gale pointed me in the right…
Sue and Gale pointed me in the right direction and were very helpful, superb.
10 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Workington 165
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Jorja was very professional
Jorja was very professional. She had a smile on her face through out. The staff made my shopping seamless. Well done. They deserve a raise.!!!!!!!
30 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your 5* experience, have a lovely New Year.
The Perfume Shop
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
Great service
Spoke with Sue today, was really helpful and directed me too two new fragrances. Fantastic customer support and very patient with me trying a lot!
18 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
The service was fantastic the staff…
The service was fantastic the staff were very helpful polite an professional
6 décembre 2025
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Visited your Workington store today on…
Visited your Workington store today on the busy run up to Christmas, I was greated in a friendly professional manner, allowing me time to select the correct item, excellent product knowledge, l was served by Claire.
16 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Great experience Claire was amazing
Great experience Claire was amazing
16 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Always amazing.
Been coming to the Workington store for a long time and this is in no small part down to the excellent customer service I always receive, the staff are always friendly and nothing is ever too much trouble and I will not shop for fragrances anywhere else a really excellent customer experience.
12 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Réponse de The Perfume Shop - Workington 165
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Very friendly and efficient service
Very friendly and efficient service. I wanted to order perfume to be delivered to my local branch of The Perfume Shop and my order was dealt with by a pleasant and helpful assistant called Jorja who patiently took my order despite the shop being very busy. The perfume was duly delivered two days later and I collected it on 9 December when I encountered two more helpful staff. I am happy to have acquired a lovely gift for my daughter in good time for Christmas. Thank you!
6 décembre 2025
Réponse de The Perfume Shop - Workington 165
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Excellent customer service
Friendly, professional and knowledgeable service and with a smile! Janet is a credit to the company
Thanks
10 décembre 2025
Avis spontané
Réponse de The Perfume Shop - Workington 165
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
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