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Lisez les avis des autres

Noté 1 sur 5 étoiles

I just recieved my order & I am bitterly disappointed with the clothes. After waiting patiently for my items to come I was so let down & feel like I've been duped!! The material is cheap, non breatha... Voir plus

Noté 1 sur 5 étoiles

Cheap Chinese clothing passing thereselves off as Australian Made! I ordered a dress that looks nothing as advertised, made from cheap tablecloth material, no tags on size, washing instructions or fab... Voir plus

Noté 1 sur 5 étoiles

Bought a Liora dress a few months ago and missed the return deadline , bought a smaller size , the fabric quality, print and design of the dress is nothing but cheap and nasty . They deny any issue un... Voir plus

Noté 1 sur 5 étoiles

I’m really disappointed with my experience. I purchased four items during the Christmas sale, and the quality is extremely poor. I’ve tried contacting customer service for a return but haven’t receiv... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

149 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 74 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY!

Cheap Chinese clothing passing thereselves off as Australian Made! I ordered a dress that looks nothing as advertised, made from cheap tablecloth material, no tags on size, washing instructions or fabric info. Tried to get refund & address to post this piece of rubbish back however response was I got what I ordered. BE WARNED - STAY AWAY FROM www .thepureboho.com

23 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

I receive my Liora Maxi Dress.

I receive my Liora Maxi Dress today and it look great.

31 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you so much for your lovely feedback! We’re truly happy to hear that you’re pleased with your Liora Maxi Dress and that it looks great on you.

Your support means a lot to us, and we really appreciate you taking the time to share your experience.

We hope you enjoy wearing it, and we look forward to serving you again in the future 🤍

Noté 1 sur 5 étoiles

Stay away

Cheap, nasty, poor quality.
Website 100% deceiving of actual products.
Very disappointing clothes are going straight to the good will bag.
Wish I had read the reviews before ordering, stupid me.

8 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Fake, quality is very bad!

I’m really disappointed with my experience. I purchased four items during the Christmas sale, and the quality is extremely poor. I’ve tried contacting customer service for a return but haven’t received any response yet, even after emailing the right email address they share on their website. Is this a scam?! We should spread the word because many people are buying from them!

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely disgusted


Absolutely disgusted with this purchase.

The dress I received was faulty, with stitching already coming undone straight out of the package. The quality is extremely poor — cheap, thin material that feels nothing like what is shown on the website. The item I received looks completely different to the photos advertised; the cut and fit are unflattering and shapeless, more like a sack than the dress pictured.

I also discovered the item was shipped directly from China, which was not made clear at the time of purchase. This feels misleading given the branding and price point.

Overall, this product is not as described, not of acceptable quality, and not worth the money. I would not purchase from this store again and would strongly caution others to be very careful

7 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute rubbish.

Absolute rubbish, would avoid at all costs. No address to send items back and no refunds for items on sale! ALL ITEMS ARE ON SALE.
THIS IS DISGRACEFUL.

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Thepureboho is a scam- STAY away!

Thepureboho is a scam- STAY away!! The clothing on the website do not represent the real product when it arrives. It’s cheap imitation!! The fabric quality is terrible and after 1st wash seams pull apart- big prices for rubbish!! Wish I had read reviews before I bought.

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give less than one star I would

If I could give less than one star I would. The dress is clearly just a cheaply made copy from China and not in fact the dress that is advertised. Please steer clear you will not receive what you ordered and I paid $75 for something that could have been ordered off shein. Then they will say that you are not entitled to a refund because item was on sale. I will be contacting the ACCC and making a formal complaint and getting my bank to reverse the charges.

24 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM. SCAM. SCAM.
DON’T BUY FrOM THIS COMPANY.
They also trade under Pure. I wished I read the reviews before purchasing the terrible dresses from them. The worst clothes I have ever bought online, bad replicas, they overprice the items then make it look like it’s on sale so you can’t get a refund under the no refund on sales item policy. The dresses are not even worth $2.
Send them photos of the terrible dresses but they insisted is as per advertised when it’s not. They refused to refund. Complete rip off

10 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

We are truly sorry to read about your experience and how frustrated you feel. This is not the experience we want any customer to have, and we take comments like yours very seriously.

We would like to clarify that we do not operate as a scam, nor do we intentionally mislead our customers. Our products are sourced and sold as described on our website, and our images are taken in professional studio conditions. However, we fully understand that if an item does not meet expectations in person, this can be extremely disappointing.

Regarding refunds, our sale policy is clearly stated at checkout, but we do make exceptions when items are confirmed to be faulty or significantly different from the description. We are genuinely sorry if you felt your case was not handled properly.

We would still like the opportunity to review your order again and resolve this fairly. If you are willing, please contact us directly at:

info@thepureboho.com

with your order number and the email used for your purchase. A senior member of our support team can then review your case personally.

We value transparency and customer trust, and we regret that your experience has led you to feel this way.

Kind regards,
PureBoho Customer Support Team

Noté 1 sur 5 étoiles

SCAM WEBSITE. AVOID AT ALL COSTS

Should have read the reviews before ordering from these scammers. I ordered on December 17th, and the package was delivered today.

The dresses look absolutely nothing like the pictures on the website. Incredibly poor quality. TERRIBLE fabric. It looks like something that was whipped up in a high school sewing class. Bad replicas.

Honestly? Worse than Temu. If I could give zero stars I absolutely would.

I just did a reverse image search of the Liora dress I ordered. The same photos (I mean, EXACTLY the same) are featured on two websites - boiilife.com (called Kimono Style Printed Dress) and also likemychoice.com (called Bohemian Boho inspired Tie Dye Waist Tie Maxi Dress). Judging by the majority of reviews on Trustpilot for all these sites they are all as hideous as each other.

I feel sure that the positive reviews are by bots, or are paid reviews (if you look at the reviewers other posts they are either in isolation or for bitcoin/ investment websites). I cannot, hand on heart, believe that they are genuine.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT RECOMMEND ANY PRODUCT PURCHASE THROUGH THIS COMPANY.

As outlined by all previous reviews..the product does not reflect item advertised. Horrid synthetic material, poorly made no shape to it and my attempts for refund over many weeks with numerous emails has been unsuccessful. It certainly feels like a scam and refuse to accept any explanations about the product and provide full refund. DO NOT RECOMMEND ANY PRODUCT PURCHASE THROUGH THIS COMPANY.
Update in response by seller to my review. Honestly your response to my various emails when there has been a response is always saying the same, everything is on sale and not refundable and then we will give 20% refund back and another is i need to send item back to the Chinese address you provided at my own cost ehich is $25 Australian dollars quoted by Australia Post and then that a refund will only be provided in accordance with your noted returns and refund policy which takes the custimer right back to your initial response of no refund policy on now alleged sale item. I have never had the misfortune to purchase from such a company that constantly makes the customer feel scammed with every email interaction. This needs to stop and provide honest, ethical and reliable consumer service with quality products you are respresenting for purchase. Why after so many weeks and so many emails do you still refuse to provide me with the requested full refund...what you are saying in response to my honest review is very incongruent to the customer experience you are providing.

5 janvier 2026
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

We’re very sorry to read about your experience and the frustration you’ve felt. This is absolutely not the impression we want to give of our brand, and we take feedback like yours very seriously.

We sincerely regret that the product did not meet your expectations in terms of material and fit. While product perception can sometimes vary due to photography and styling, we fully understand how disappointing it is when an item does not feel as expected in real life.

Regarding your refund request, we would truly like to look into your case again and resolve this properly. We never intend to ignore our customers, and if your emails have not been answered, we sincerely apologize for that.

To allow us to review your situation directly and assist you as quickly as possible, please contact us at:

info@thepureboho.com

with your order number and the email address used for your purchase.

We genuinely value our customers and do not operate as a scam in any way. Our team is committed to finding fair solutions when issues arise, and we would appreciate the opportunity to do so for you as well.

Kind regards,
PureBoho Customer Support Team

Noté 1 sur 5 étoiles

Terrible material nothing like the…

Terrible material nothing like the pictures So disappointed

4 janvier 2026
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

We’re very sorry to hear that you were disappointed with your order and that the item did not meet your expectations.

Customer satisfaction is very important to us, and this is not the experience we aim to provide. Differences can sometimes be perceived due to lighting and styling in photos, but we completely understand how frustrating it is when a product does not feel as expected.

We would truly appreciate the opportunity to review your case and find a fair solution for you. Please feel free to contact our customer support team at info@thepureboho.com with your order number and, if possible, a few photos of the item received.

Our team will be happy to assist you further.

Kind regards,
PureBoho Customer Support Team
Our team will be happy to assist you further.

Noté 1 sur 5 étoiles

I have had a very dissatisfying…

I have had a very dissatisfying experience with this online company and have just read some of the 100+ reviews on this site echoing my experience and the responses from the company which are laughable. The site promotes how ethical they are but there is nothing ethical about them at all. Cheap quality clothing made in China. Sizes not true to size. No brand labels on the clothing. Misleading advertising. Unclear return/refund policies. Carefully crafted emails pretending to care but not caring at all. I feel scammed. And I’ll just preempt any response from the company by explaining my google account name does not match the name on my order and I’ve already tried unsuccessfully to remedy this with you via email.

31 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you for taking the time to share your feedback.

We’re genuinely sorry to read that you feel this way about your experience. However, at this stage, we are unable to identify your order or verify the situation described, as no order number or identifiable details have been provided that allow us to locate a purchase in our system.

If you would like us to properly review your case and assist you, we invite you to contact us directly at info@thepureboho.com with your order number, full name, or the email address used at checkout. Even if the name on your Google account differs from the order name, any of these details will allow us to locate the order and look into this thoroughly.

We take transparency, product quality, and customer satisfaction seriously, and verified concerns are always reviewed and addressed accordingly. Without being able to verify the order, we are unfortunately limited in how we can assist publicly.

We remain available to help once the necessary information is provided.

Kind regards,
Clara
PureBoho

Noté 1 sur 5 étoiles

Poor quality

Poor quality, poor fit and looks nothing like the photographs. So disappointed especially given it was not cheap. Wish I had checked the reviews. So disgusted. The dress is hideous.

29 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you for your feedback.

We would like to clarify that we requested additional information to verify the order associated with this review. Unfortunately, we did not receive any response from you with the necessary details (such as an order number or full name), which means we are unable to confirm that this review is linked to a verified purchase on our website.

Without this verification, we cannot identify the order, review the product in question, or confirm the claims mentioned. At this stage, we are therefore unable to validate this review as coming from a confirmed customer.

That said, the experience described does not reflect the standards we aim to uphold. We take product quality, accurate representation, and customer satisfaction very seriously, and any verified concerns are always reviewed internally.

Kind regards,
Clara
PureBoho

Noté 1 sur 5 étoiles

Pure boho is a Scam

Dress was nothing like website picture total waste of time product quality was cheap. It definitely did not match the website's representations, trying to get refund and just being mucked around DO NOT PURCHASE FROM THEM! I would give no stars if an option!

8 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you for your review.

We would like to clarify that we requested additional information in order to verify the order linked to this review. However, we did not receive any response from you within the following days, either directly to us or via Trustpilot.

Without an order number, full name, or confirmation details, we are unable to verify that a purchase was made on our website or identify the order in question. As a result, we cannot confirm the situation described or investigate the claims made in this review.

At this stage, we are therefore unable to validate this review as being associated with a verified customer or order.

That being said, the experience described is not representative of the standards we aim to uphold. We take transparency, product quality, and customer satisfaction seriously, and any verified issue is always reviewed internally.

Kind regards,
Clara
PureBoho

Noté 1 sur 5 étoiles

Rubbish fabric poorly made

I also wish I had read the reviews before ordering. I ordered a medium sized dress because I’m usually a size 8 - 10 and it was so tight I could barely breathe. So the sizing is not accurate. The quality of the fabric is revolting, and that is a massive understatement. The stitching is visible as it hangs on the coat hanger so it’s made really really badly. Overall a very poorly made garment made of rubbish material. I emailed them to ask if I could return it and get a refund to which they said no then I asked if I could get a bigger size to which they said yes but it would cost me 23 extra dollars to do so - so this rubbish piece of clothing that I probably would’ve been embarrassed to wear anyway was going to cost me over $70. I will be steering clear of this online store from now on.

17 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you for taking the time to leave your feedback.

We’d like to clarify that we did request additional information in order to verify your order and look into this matter properly. Unfortunately, we did not receive any response with the details required to confirm a purchase (such as an order number or full name). At this stage, we are therefore unable to verify that this review is linked to a confirmed order placed on our website.

Without this verification, we cannot identify the product, review the sizing or quality concerns mentioned, or confirm the exchange or return request described. As such, we’re unable to associate this feedback with a verified customer record.

That said, the experience outlined does not reflect the standards we aim to uphold. Product quality, accurate sizing information, and clear communication are priorities for us, and any verified concerns are always reviewed internally to improve our processes.

Thank you for sharing your perspective.

Kind regards,
Clara
PureBoho

Noté 1 sur 5 étoiles

I wish I read these reviews before…

I wish I read these reviews before purchasing!!

I used a discount code that was promoted for Christmas time, which is a scam way they use to make sure you can’t get a refund on the awful clothing!
I spent over $300 and bought 4 dresses which are all completely unwearable.
They are nothing like the photos.. not to mention the awful material!
Just all round disappointing :(

Now I am out of pocket and stuck with unwearable dresses that I wouldn’t even be able to resell!

So so disappointing especially at Christmas time

27 décembre 2025
Avis spontané
Logo de Thepureboho

Réponse : Thepureboho

Hello,

Thank you for taking the time to share your feedback.
We’re genuinely sorry to hear that you feel disappointed — this is never the experience we want for our customers.


We’re concerned to read that the items felt unwearable to you and different from your expectations. Thousands of customers wear and love our dresses, but we understand that fit, fabric feel, and personal taste can vary from one person to another.

If you haven’t already, we kindly invite you to contact our customer support team directly so we can review your order and find a fair solution together. Our team is always open to assisting and resolving issues when given the opportunity.

We truly regret that this happened during the holiday season and appreciate you bringing this to our attention.

Warm regards,
PureBoro Customer Care

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