I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options ar... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options ar... Voir plus
L'entreprise a répondu
Most of it is smooth but Aetna and occasionally Premera or other pmts aren’t showing up in the claims section. If I go out to Availity they are there but it’s time consuming. Also I would still lo... Voir plus
L'entreprise a répondu
Poor, almost non existent support staff. I don’t like the schedule updates, how to select times and services. But, that’s how it’s always been with your company. Fortunately, I have made it work for m... Voir plus
L'entreprise a répondu
Overall the program and website is good but with the recent changes it seems a little slower on my computer and sometimes seems to freeze. I think the changes are good but the cursor is slower to chan... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise
1500 1st Avenue North, Suite L135, 35203, Birmingham, Etats-Unis

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Response time is sometimes delayed when moving through documents and accessing ePrescribe. This interrupts workflow.
TheraNest is a good program. They have great training videos to help learn the system. Some of the areas have smooth work flow and some areas need work. In the areas that I have felt that Theranest is lacking they have improved or are working on improving. They are asking what our company would like to see changes in and then it typically has updates to make it better.
TheraNest is a tremendously useful tool when it works. I am very pleased with it's scheduling and record-keeping functions. And most of the time online meetings run smoothly on Theranest. However, periodically there is no audio or the video freezes.
TheraNest provides the best support. They are always there to help clarify or solve issues. I value the support.
Overall, very good. However, navigating anything with TheraNest's partners, Apex and Change Healthcare, needed in order to set up claim submission through Theranest, was a 6-month nightmare.
Most things go well. I think however there is a glitch with the server for video sessions. There was a few weeks where people are in the waiting room but it doesn't connect at all and I have to use other servers. Sometimes it will say we are connected and we can't see each other.
There are problems with Wiley Treatment Plans in that some diagnoses are very limited when it comes to population such as PTSD, Chronic. I have experienced episodes of losing audio during a session to the point that I have clients I routinely see on Doxyme instead of the service I pay for with Theranest.
Theranest has been easy to use and has consistently made good upgrades while I've used the software.
Logging into Theranest is quick and easy. I love having the treatment plan on the page when I'm writing progress notes.
The calendar is very helpful when referring back to the days activities.
Being able to save and submit notes is readily available and the note can still be edited if need be.
Very easy to use. Have used multiple different EMRs for a myriad of reasons and this is by far the easiest.
Theranest has great features and everything you would want to make client documentation a breeze.
It does not have a place to make a note of client medication. Also the organization of General Documents tab, Clinical Documents, Notes and Clinical Documents takes a bit to get used to. That is why it is not a 5.
The convenience of the platform. Ready made forms like progress notes, Tx plans. Very well designed for efficiency:-). TY.
I really like how everything is in one place with Theranest.
The reason it is not a 5 star is because I wish when choosing the screenshare option it would allow the sharing of also the audio of the screen being shared. I have had challenges with completing usual tasks by not having the sound sharing option available.
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