The system is really just made for really small practices. Once you get larger, like 10 or more, there are no features for intuitive oversight; they have issues with cosignatures, which are set up as... Voir plus
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Lisez les avis des autres
Great onboarding crew. Features are there and the user interface is intuitive, an easy feel to it and features packed including add ons like telehealth and ePrescribe. Best feature though in my opini... Voir plus
L'entreprise a répondu
I needed to access a prior patient record from a few years ago and TA was able to get me back into the files to access her records so I could send them to her. TA was very helpful through their commun... Voir plus
L'entreprise a répondu
I appreciate your product. It is comprehensive to my needs as a private practitioner. My criticism is that it is difficult to navigate (from going through multiple screens to sign in to refunding a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners. Our easy-to-use platform puts everything you need to efficiently manage your practice in one place. Simplify workflows Created by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes. Get paid faster Boost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platform Simplify your schedule Reduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling. Organize client notes & charting Easily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes. Build stronger client connections Keep in touch with clients, at no extra cost, a secure online portal and unlimited messaging. Powerful insights Create comprehensive income and data reports using real-time analytics. Live customer support Onboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours). Get started with a 30-day free trial that includes every feature: -Free administrative accounts -Customizable calendar availability -Free appointment reminders -Support multiple practice locations -Free secure client portal -Free ERA automatic posting -Paperless assessments and progress notes -Free listing in ‘Therapist Finder’ -Client self-scheduling -Calendar sync with Google, iCal, and Outlook -Free live customer support -Automated new client intake with e-signatures -Problem claim notifications -Free onboarding assistance -Unlimited secure client messaging -Insurance claim progress logs -Enhanced data security -Financial and data reporting Our special group practice features include: Includes all -Payroll report summary -Find clinician with ‘best fit’ and ‘earliest availability’ -Financial and data reports by clinician and location -Customizable staff access and security settings -Clinical supervisor sign off with feedback -Customizable claim settings by clinician -New client triage -Customizable clinician schedules We also have special pricing just for universities and training centers, making it easier for educational institutions to access our services. The growing community of therapists and clients using TherapyAppointment is the heart and soul of our work. Our commitment to an evolving solution is grounded in continuous feedback from our community. Since our beginning, our mission has been the same - to help reduce the stigma associated with mental health and make therapy accessible to anyone who wants it. That’s why we donate a portion of our profits to charities that provide people and families with the valuable resources they need to support their mental health and feel less alone. TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold.
Coordonnées de contact
Asheville, Etats-Unis
- 1-800-242-2127
- sales@therapyappointment.com
- therapyappointment.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The system is really just made for…
The system is really just made for really small practices. Once you get larger, like 10 or more, there are no features for intuitive oversight; they have issues with cosignatures, which are set up as all or nothing. They have a bad tendency to roll out features abruptly, like the new treatment plan flow, the printing records is absurd, making you print out the record for one client per therapist, adding to the time and administrative burden if you have one or generally burden to you. There are more issues. Oh yes, their response to real problems is slow.
HIGHLY responsive team.
HIGHLY responsive team.
Limited customization re note structure.
NB: coming from large hospital based resource structure.

Réponse : TherapyAppointment
So helpful
I've been using them for years and they really make running my practice easy

Réponse : TherapyAppointment
Great software
Great onboarding crew. Features are there and the user interface is intuitive, an easy feel to it and features packed including add ons like telehealth and ePrescribe.
Best feature though in my opinion is support and their quick responses, I never wait long for an answer to my question: no matter how basic or complex (or numerous!) they are. They've saved me time and money over the subscription cost, many times over. I'm grateful

Réponse : TherapyAppointment
Ready to go!
Denise was a patient trainer and I felt comfortable asking questions. She is very knowledgeable about how the program works. I feel ready to go!

Réponse : TherapyAppointment
Access to files
I needed to access a prior patient record from a few years ago and TA was able to get me back into the files to access her records so I could send them to her. TA was very helpful through their communication with me via email and also sent written instructions as to how to access those records! Thank you so much for your awesome help!

Réponse : TherapyAppointment
Excellent support
The support staff has been extremely helpful with a transition from one practice using TA to another new practice, also using TA.

Réponse : TherapyAppointment

Réponse : TherapyAppointment
Easy to use and great service
Easy to use and great service. Helpful step by step guides when needed.

Réponse : TherapyAppointment
Difficulty with trying to set up for…
Difficulty with trying to set up for practice. Tried to get technical help & tried to discontinue service but no easy or traditional accessibility to you.
Overall this was terrible experience & I'm no longer interested in using your service.

Réponse : TherapyAppointment
Easy Navigation
I switched over from a different EHR system and any questions I have is answered for me either via their Q&A web links or talking to IT

Réponse : TherapyAppointment
The team at TA has been nothing but…
The team at TA has been nothing but helpful and supportive since I first voiced my interest in the platform.

Réponse : TherapyAppointment
This platform is relatively intuitive…
This platform is relatively intuitive and easy to navigate. The help/support section is also very useful.

Réponse : TherapyAppointment
Customer for more than 10 years
I have been utilizing Therapy Appointment since 2014 and they have always had great customer service when needed (rarely) and suits my business needs well.

Réponse : TherapyAppointment
Easy to Navigate
Easy to navigate and use as a single EHR. For me, it was just missing one feature that would help reduce note taking time.

Réponse : TherapyAppointment
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