Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
L'entreprise a répondu
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Lisez les avis des autres
Damage to articles in transit to TRR. Negligence in certifying $18,000 Gurhan necklace. Arrived in a plain box rattling around with no jewelry pouch or anything. Despicable. No interest in suppo... Voir plus
L'entreprise a répondu
The shoes were of great value, even though cleansing was needed before wearing. Price was excellent, but shipping too expensive!
L'entreprise a répondu
In fairness, my experience is based on what the competition offers--free returns without shipping costs or "processing fees." It makes the Real Real the last place I look for products--thus, when I fi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Coordonnées de contact
Beechwood Road 20, 07901, Summit, New Jersey, Etats-Unis
- 908-818-9922
3,9
Bien
383 avis
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Everything was as described and quickly…
Everything was as described and quickly delivered
6 mai 2026
I recently sold to the real real a…
I recently sold to the real real a couple months ago, so they gave me a gift card for $100 when I didn’t spend it in the maybe one month they took it back very disappointed. I don’t think I will ever sell to them again. meanwhile I sold them $1200 shoes that they gave me $200 for.
28 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de The RealReal - Summit, NJ
We're glad your shoes fit perfectly and you got a great price!
Réponse de The RealReal - Summit, NJ
We appreciate your feedback and are so happy you found our clothes fast, easy, and affordable. Thank you for your time!
Love 💕 my bag
Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
2 mai 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear you love your bag and that its condition matched the description! It's wonderful to know you had an easy and trustworthy experience!
The service was very fast and the…
The service was very fast and the product (a polo shirt) was very high quality and accurately described and a very fair price. Perfect fit. I am highly satisfied.
4 mai 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear this! We appreciate your feedback.
Réponse de The RealReal - Summit, NJ
We're sorry to hear this. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
Reasonable and authentic
I really love shopping here. The quality is great. The prices are good. What more can I say?
27 avril 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that you love shopping with us! We're so glad you appreciate our quality and prices. Thanks for your positive feedback!
Been eyeing the bag for a week
Been eyeing the bag for a week, to my surprise price reduction! Then super fast shipping and the bag was in great shape! Very happy! Eyes on another bag hoping to get a price reduction so I can grab it!
4 mai 2026
Réponse de The RealReal - Summit, NJ
We're happy you got the bag you wanted! It's great to hear the fast shipping and quality met your expectations. We appreciate your feedback!
The shoes were of great value
The shoes were of great value, even though cleansing was needed before wearing. Price was excellent, but shipping too expensive!
3 mai 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that you found great value in the shoes! We appreciate your feedback!
Réponse de The RealReal - Summit, NJ
We appreciate you sharing your feedback and are so happy your items arrived quickly and were nicely packaged!
Réponse de The RealReal - Summit, NJ
We're so happy to hear that you love your necklace and had a great experience with our service and shipping!
Excellent condition was truly…
Excellent condition was truly excellent. I am extremely happy with my purchase. I will be buying from here again.
1 mai 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that your item's excellent condition met your expectations. We appreciate your purchase, and we look forward to your future orders!
First time buying and selling with the…
First time buying and selling with the Real Real and I loved the experience. Easy, Professional and definitely worth it! Luxury,quality and great service all in one place.
22 avril 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that you loved your first buying and selling experience! Thank you for the feedback.
The heels that I received were broken…
The heels that I received were broken and you cannot walk in them :(
30 avril 2026
Réponse de The RealReal - Summit, NJ
We are so sorry the heels arrived broken. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
This is my first time shopping with The…
This is my first time shopping with The Real Real. After much “hearting” my dream bags, I finally hit add to cart and the bag did not disappoint. I was nervous about the condition of my bag. It was under “good” stating it had some wear and scratches. Well let me tell you they were very visible and made my bag feel broken in and ready for me! Now I am looking for the matching wallet. Exciting for my purchase!
18 avril 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that your first purchase exceeded expectations! It's great to know the bag's condition suited you perfectly. We appreciate your feedback and hope you find the matching wallet soon!
If you like it buy it
I love my new sunglasses so much they’re cool and look amazing on me, it arrived in very good packaging and on time. Although I thought the description said it came with the case for the glasses but I didn’t get one 😕. Other than that I’m very happy with my order, thank you so much
28 avril 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that you love your new sunglasses and appreciate the packaging and delivery. We're sorry the case was missing from your order. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further. We appreciate your feedback!
Réponse de The RealReal - Summit, NJ
We appreciate your positive feedback!
I was totally satisfy WITH the service…
I was totally satisfy WITH the service I received from
Joan at THE REAL REAL !!
19 avril 2026
Réponse de The RealReal - Summit, NJ
We're happy to hear that you were totally satisfied with the service you received. Thank you for sharing your positive experience!
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