TRGC - The Rent Guarantee Company Avis 

Came within the hour as I had a leak in my cupboard and taps that had stopped working , nice guy , reliable . Thankyou !

Michael called me saying that he was going to come this morning at 10am to fixed my washing machine and he did came as he said. He was on time but he had to wait for me as I went out to get medicine for my baby, so we kept him waiting for like 15 minutes but when we got here he wasn’t upset and he was even friendly. Fixing the washing machine was hard but he didn’t give up and got there at the end. Now the washing machine is fixed now. Thank you Michael

Really appreciated the rent guarantee company sending Michael to sort my issues, both quick and professional

Thank you to Michael from rent guarantee company for coming out quickly for the leak in toilet. Lovely friendly guy

Very polite professional and very helpful . Would recommend to family and friends . A very competent tradesman.

So friendly...on time and always helpful! Gets the job done quickly and is always nice to be around! Xx

It was July 17th 2023 when me and my little fella had to go into temporary accommodation, because our landlord was selling the property we were in.
I was told by email from the temporary accommodation department of EFDC to meet people in a car park close to the property and collect keys. Then a postcode was forwarded..
I met them and they gave me the keys..... no contract, no paperwork, no signatures! It all felt shady and wrong.....but the council had put me and my baby here...so I thought, it must be safe!
The flat was filthy and doors where hanging off in the kitchen, they promised to fix these problems.....but never did...
After 6 months the council said me and my baby were intentionally homeless....
That's when I first see Trgc's true colours.....
Bully's without brains....the type of people that make you feel extremely nauseous 🤢
The story becomes so much worse.....
I was so scared to leave my flat I couldn't even take my little boy to Nursery because I thought they would smash my door down!!
Hertfordshire social services came to mine & my sons rescue and began paying Trgc around £1300 a month......
When April came EFDC sent me a letter (which ive attached to this email) saying they are paying trgc £298 a week for the property!!!
SO...... Trgc had been getting rent from Hertfordshire social services AND Epping Forest almost £6000 !!!
So by now we have established the TRGC company are greedy bully liers!! So not very nice people!!
However it gets much worse!!
I was at the flat with the little fella on Tuesday 30th April when Muhammad (Mo) from Trgc called me around 10ish, he said he was in the area and could he pop up to check the gas meter. I said the baby was home as he had a upset tummy but it would be fine.
What happened next will chill you to the core.
Muhammad pretended it was him at my door tapping gently, my little 3 year old boy ran to open it and LOADS of massive Men with riot shields smashed in... sending my boy flying to the floor! I was hysterical .... one of the men grabbed me and my Son and locked us in our living room/kitchen area. They wouldn't let us out..... one of the men was holding the door handle up...I was screaming for help!!!
Eventually the drilling, smashing and shouting stopped.

Gjergji and I were holding each other sitting on the sofa, crying and in complete shock.
Two police officers came into the room and for a moment I felt safe. However that was short lived.... as a few minutes later a middle aged male officer ran into the livingroom shouting she's under arrest (pointing at me!) I just couldn't understandhow this was happening!!! 

I suffer with Bipolar and work very closely with my doctors, its extremely important that i take my medication regularly. But this officer wouldn't allow me to take my medication with me... I pleaded with him to interview me at home as both myself and my son were traumatised. But this officer decided to handcuff me in front of Gjergji and drag me away from him.....I am already dealing with IPCC about this incident.
However I can never repair what my boy went through, he actually was screaming, begging them please... don't take my Mummy!!! It was utterly heartbreaking.....

There is absolutely no doubt that Trgc ( The Rent Garentee Company) have broken the law. If that front door had hit my 3 year old toddler in his head rather than his arm it doesn't bare thinking about what could happen!

The facts are that this company has absolutely no lawful reason to evict me & Gjergji. They new he was in the property when they attacked. They new I had Bipolar and by law needed one on my health workers or one of my Social workers present. No one was told , No one was warned and it has been a completely horrific experience.

Franki Pellicci

Michael is always quick to respond & rectifies, if he can, the situation.

Marie from TRGC was professional yet easy going and accommodating arranging gas safety check

Very helpful, courteous, hardworking.

What a legend

Absolutely amazing. In and out in a flash. Great customer service and very polite. Maintenance man Michael

Always a pleasure dealing with TRGC especially the maintenance department. Thank you so much

Marie from from TRGC was professional and helpful at my check in. Thankyou

Micheal was able to fix my toilet leakage. He was of great help.
Thank you so much for your help Michael.

I’d like to thank Michael for fixing my loft hatch, always helpful and polite

Really happy with my time with TRGC really helpful and Michael is always available to do my maintenance

Thanks to TRGC for my new house and Michael for helping with my front door and letterbox excellent service from both