Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them,... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks. I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction... Voir plus
I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size... Voir plus
TRC is the most reliable place to get all hyped new items. I've been a sneakerhead all my life, and the retail correction makes my life a lot easier and saves me so much money. You can literally get... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Retailer is Australia's subscription-based sneaker and collectibles platform. For $30 a month, members get access to: - Sneakers, apparel, and Pokémon at member prices — typically 35% below market. - Free automatic entry into our weekly Saturday raffles, where members go in the running for grail pairs at retail or below. - Weekly drops every Saturday at 5pm AEST featuring newly listed product. - Occasional pairs priced below market value, members only. We ship Australia and New Zealand wide with free shipping on every order. International orders ship at a flat AUD rate. The platform exists to give Australian members consistent access to the hyped and limited products that usually sell out at retail before they can get a fair go. Every product is checked before dispatch, and we operate from a warehouse here in Australia rather than relying on offshore drop-shippers. Whether you're after the newest Jordans, hyped Pokémon releases, or just want to be in the running for weekly raffles, Retailer puts hard-to-get product in front of paying members first. We're a small team based in Perth, and we'd rather get one order out right than ten orders wrong.
Coordonnées de contact
Balcatta, 6021, Perth, Australie
- support@theretailcorrection.com
- theretailcorrection.com
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Product are legit but communication is…
Product are legit but communication is not there delay response.
ok but not quite at the level expected for a paid subscription
Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.
It’s hard to believe that I got Air…
It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.
I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.
0 customer service
0 customer service. How do you guys provide 1 sentence response to queries and taking minimum 3 business days for a single 1 sentence response.
Legitimate products and valued customer.
I have been with theretailcorrection for few months now. First it was only with my wife's account. They are legitimate although stocks can be limited but they are not fakes. I had been sent wrong size and although it took few days for customer service to reply they still did provide me a generous voucher for store credit.
Very impressed with the store
Very impressed with the store. $30 monthly bit steep ehhh oh well it is what it is. But I love it, love the weekly drops with perfect priced shoes/clothing. Love the mix up of clothing brands you drop, always have got good variety. Have brought plenty of items all legit.
Disgusting customer service
Disgusting customer service: rude and slow. Ordered some items including a hoodie which took over 3 months to arrive. I have to email them multiple times to follow up. They told me that it would be next week then next week, and gave me fake tracking numbers which were not changed for weeks. I asked to cancel and refund twice but they ignored my requests. I got the present for my husband 3 months late. Will never shop here again. Stay away!!!

Réponse de Retailer
Great Service
Been buying from The Retail Correction for a few years now and I can safely say that it’s legit and very worth it. I have been able to get heaps of sneakers for way under the market value thanks to this website.
Shit service took forever to post
Shit service took forever to post
I would actually like you to cancel my subscription. Thank you

Réponse de Retailer
I ordered a pair of shoes and paid for…
I ordered a pair of shoes and paid for them its been over the 20 day shipping period i messaged them and they tell me they are still trying to find a size 9.5 that ive already paid for and dont have it yet whats the point of putting the sizes up you pay for and they dont even have the shoes just taking peoples money to fund other shit i messaged them to ask where they are and no one replies or even helps i better get them before Christmas time
16 weeks and STILL WAITING for our order.
It has been 16 weeks since placing our order, and we are still waiting to receive our purchase. We have contacted Retail Correction via email on multiple occasions, only to receive noncommittal or ambiguous replies, promises of a dispatch "next week" or simply no reply at all. This company has taken my 15 year old's hard-earned savings without any effort made to rectify their error, and the lack of communication or action is disgraceful. STILL WAITING.

Réponse de Retailer
SCAMMERS
SCAMMERS
Signed up using the $1 for 30 day special
Didn’t receive login details
Emailed asking why they didn’t provide them with no reply
Emailed again a few months later after they had taken 3 monthly subscription payments out only to receive a disheartening response saying they couldn’t refund me but could offer me a credit.
Be very careful when dealing with slippery slimey companies like this

Réponse de Retailer
Long wait for order
The items are legitimate and many are indeed sold at retail prices and a few under retail. Massive discount that normally can't be bought from any other stores. The only problem is the long wait. Yes it can take at least 3weeks or even more to arrive if ordered in Australia. Paying 30$ a month can be too much if not a collector or an enthusiast. Also, for some items that are pretty rare are limited to certain sizes. Stocks sold quick but not like in Nike online stores that get sold within 1minute. Still, I recommend copping in the bag all items as many of them don't get restock + a very long wait.
Great service
Great service, love how I can get older drops for retail n what not but ordered a month ago and one of my items still haven’t been dispatched
Quick and easy
It's worth the waiting!
I've bought 4 times, none of them I've had any single issue with the items bought. Some people complain about their delivery time but that's shadowed when they charge fair prices for what they sale.
One thing I'd suggest is a bit more love when it comes to size availability for certain pieces of apparel!
And bring back the Yeezy Gap Dove hoodie!!!
Great store!
I recently had a small issue with my order, but the team did a great job and helped me resolve it. I’ve been a happy customer for a while and will definitely continue shopping here. Highly recommend!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.






